Recensioni su Nhc MEX Centro Historico

Risposta dalla struttura: Gentile ospite, Grazie per aver dedicato del tempo a condividere la tua recente esperienza tramite il nostro sondaggio sulla soddisfazione degli ospiti. Apprezziamo il tuo feedback e siamo lieti di sapere che hai apprezzato il tuo soggiorno e che abbiamo soddisfatto le tue aspettative. I tuoi gentili commenti sono stati condivisi con il team per continuare a ispirarli e motivarli a offrire un servizio clienti eccezionale. Grazie per aver scelto di soggiornare con noi. Non vediamo l'ora di avere l'opportunità di darti nuovamente il benvenuto nel prossimo futuro. Cordiali saluti, Rebeca IzquierdoRelazioni con gli ospiti

Risposta dalla struttura: Gentile ospite, Grazie per aver dedicato del tempo a condividere la tua recente esperienza tramite il nostro sondaggio sulla soddisfazione degli ospiti. Apprezziamo il tuo feedback e siamo lieti di sapere che hai apprezzato il tuo soggiorno e che abbiamo soddisfatto le tue aspettative. I tuoi gentili commenti sono stati condivisi con il team per continuare a ispirarli e motivarli a offrire un servizio clienti eccezionale. Grazie per aver scelto di soggiornare con noi. Non vediamo l'ora di avere l'opportunità di darti nuovamente il benvenuto nel prossimo futuro. Cordiali saluti, Rebeca Izquierdo Relazioni con gli ospiti

Risposta dalla struttura: Gentile ospite, ci dispiace molto che la sua esperienza nel nostro hotel non sia stata soddisfacente. Vorrei scusarmi per non essere riuscito a soddisfare le sue aspettative riguardo ai nostri standard durante il suo recente soggiorno. Si assicuri che abbiamo condiviso il suo feedback con il team e prenderemo provvedimenti per correggere i problemi riscontrati. Ci impegniamo a fornire esperienze memorabili con un servizio eccezionale. Pertanto, speriamo di accoglierla di nuovo e migliorare la sua esperienza presto. Grazie ancora per aver scelto di soggiornare con noi e per il tempo dedicato a condividere i suoi commenti. Cordiali saluti, Oscar Flores AvilaResponsabile della reception

Risposta dalla struttura: Gentile ospite,NH Collection Mexico City Centro Histórico è lieto di darti il ​​benvenuto nel nostro hotel, dove troverai sempre la tua casa!Ho condiviso la tua opinione con i nostri colleghi e sono molto lieti di sapere che il loro lavoro finisce per soddisfare clienti importanti quanto te e i tuoi ospiti.Grazie per la tua visita e non vediamo l'ora di rivederti!Rebeca IzquierdoAddetto alla reception

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations.Please accept my sincere apologies for any inconvenience we may have caused you. As you may know, our Premium rooms include slippers, and you had a Superior room, which is a different category, but we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards, since one of our main promises is to make each guest feel special and appreciated.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you again.Sincerely,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear Ahgus,Thank you for taking the time to share your recent experience with us.We appreciate your valuable rating. Please rest assured that we have shared your kind comments with the team and we will try even harder to meet your expectations, as one of our main promises is to make every guest feel special and appreciated.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you again.Best regards,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent

Risposta dalla struttura: Dear guest,We are glad to hear that you found our hotel clean, tidy, and well located. We pride ourselves on maintaining a high standard of cleanliness and ensuring our guests have easy access to local attractions. We are very sorry to hear about your experience with the refrigerator and the lack of amenities in your room. It is our intention to provide a comfortable and enjoyable stay for all our guests; therefore, it is possible to have the minibar opened by leaving a deposit at the front desk. Your feedback is very valuable to us, and we appreciate you sharing it with us. We look forward to seeing you again and will strive to provide you with an even more satisfying experience.Sincerely,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear Jenny,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear guest, Thank you for taking a few moments to share your impressions of your recent experience with us. We appreciate your comments and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue inspiring and motivating them to provide exceptional customer service. Also we appreciate you giving us the opportunity to continue improving based on your comments about the shower pressure. Thank you for choosing to stay with us. We look forward to welcoming you again soon. Sincerely, Rebeca Izquierdo Guest Relations

Risposta dalla struttura: Dear guestThank you for taking a few moments to share your impressions of your recent experience through our Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer serviceAlso we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you back soon.Sincerely,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations

Risposta dalla struttura: Dear Daxiongmaodeheiyanquan,Thank you so much for your excellent rating and for taking the time to share your experience.We are happy to know you enjoyed your stay with us. I have shared your kind words with the team to continue inspiring and motivating them to provide exceptional customer service.We also apologize for the inconvenience caused by the road closures and appreciate your understanding that this is beyond our control.We hope to have the pleasure of hosting you again in the future. Have a great day!Sincerely,Rebeca IzquierdoGuest Relations