Hostel Mundo Joven

위치는 좋았습니다.

Difficult to say anything bad about this hostel. Perfect location with view of the main square. Good food, perfect bar/restaurant at the top with views of CDMX and on top of this good service. And it didn´t make it any worse that I had a dorm all by myself :-)

Despite its convenient location and relatively clean rooms, several significant issues greatly affected our overall experience. One of the main drawbacks was the excessive noise within the hostel. Unfortunately, the rooms were all oriented towards either a closed courtyard or the staircase, and the lack of proper windows intensified the noise levels. Instead of windows, only wooden shutters were provided, which proved ineffective in blocking out the sounds from outside. As a result, getting a restful night's sleep became a challenge, and any hopes of tranquility were shattered as early as 5 am each morning. Adding to the disappointment, a booking issue arose during our stay. In an attempt to address the problem, the hostel offered us cocktail vouchers and a promised 15% refund. However, when we arrived at the bar to redeem the vouchers, we discovered that they were only valid for Mezcal or beer, contradicting the promise of cocktails as advertised. Furthermore, despite reaching out to the hostel twice regarding the 15% refund, we have yet to receive any response or reimbursement. This lack of follow-through reflects poorly on the hostel's commitment to customer satisfaction and further contributed to our disappointment.