Hotel in zona Wildlife gate, Melbourne

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!

As a former hotel worker and frequent traveler I was very impressed with The StandardX Hotel and Staff. Friendly, approachable staff who were always smiling and helpful. Certainly has a much more youthful vibe compared to your normal Hilton, Hyatt etc. I was apparently upgraded to Room 501 for a three night stay. A hand written note with some delicious pastries on arrival in room. The rooms are nicely styled, a bit different and a little tight. A room to sleep in, certainly not one to spend the day working from as there is no couch, or table to work from. The bed was amazingly comfortable. I'd go so far as to say the most comfy hotel bed i've slept in. If you like fresh air, you could also open the window for some brisk Melb air. Very clean and quiet rooms. The glass walled (frosted) bathroom might concern some, although I had no issue as it was just me. The rooftop terrace is fantastic although there is no bar or cafe, you'll need to bring your food, drink or laptop up here to work with an amazing view. Hotel is located close to trams and the nightlife of Fitzroy around the corner. Unfortunately I did not try the restaurant so can't comment on the food there but the menu looked delicious. Looking forward to returning.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

A partire dalle 10:00, un adolescente strano ha colpito la porta della stanza e ha cercato di accedere alla stanza. Ho contattato la ricezione, poi questi adolescenti parlavano e facevano rumore annoiante fuori dalla stanza fino a circa 1:00, e sono andato a letto. La seconda mattina, quando mi sono reclutato al ricevimento, l'ospite di livello si lamentava che i ragazzi giocassero alla porta fino alle 2.

Camere pulite, personale amichevole e posizione perfetta. Facile accesso ai punti di trasporto pubblico e di pasto. Grande valore per i soldi. Buona opzione di bilancio per una breve visita. Mi piacerebbe tornare.

Good service, great location within CBD, close to Southern Cross and Flinders stations, within free tram zone too. The bed was comfie enough, room small, dated and needed a lick of paint and fridge really noisy. Even at 5 storeys up you can hear traffic, especially sirens. BUT, I wouldn't let that put you off, IF you simply need an affordable base to go explore etc.

Great hotel close to city center near Coles and Southern Cross station, very convenient. There is a swimming pool, sauna room, steam room, arcade, and gym for all guests to use for free. Rooms are clean and spacious, but the heating can be improved. Amenities are provided in the bathroom.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

La posizione è buona se dovete andare al centro della Convenzione, perché è solo a circa 6 o 7 minuti a piedi di superficie. La giovane donna del Michigan al concierge è stata SUPER utile e amichevole. E il controllo del personale è stato gentile, conoscente e amichevole. La stanza era una grande, il letto re era comodo, un sacco di piastrelle e un giardino in basso facevano piacere entrare nel letto. La casa ha fatto un grande lavoro con la tostatura, la sostituzione di asciugamani e sempre assicurato che avessimo acqua, crema e caffè/espresso. C'era un asciugacapelli, un frigo e una doccia con una testa di doccia tipo pioggia. Il desk front has adapters available if you didn't bring one. Overall it was a good stay Not many stores (grocery or convenience) in the area but it was super easy to get an Uber.

A new and charming hotel, in the district of Docklands in Melbourne. Excellent location, very calm and quiet, next to a Tram Station, free ride to several places in the city, including downtown, walking to the Docklands and the Marina. The room was comfortable and specially clean, great king bed, nice shower with good amenities. Amazing infinity pool with a great view, sauna and a equiped fitness center. The breakfast has great quality, excellent food and beverages. The highlight are the staff, very attentive and friendly, the general manager Mr. Christian, is always available and present. One of the best lounge in Marriott Hotels. The M Club has a super nice atmosphere, excellent options for food and drinks, excellent wines and a chef in the morning preparing a very good breakfast. Congratulations to Fazeel and his team, they are ALL spectacular. I recommend André I'll be back. Thanks to all the wonderful human being from this elegant Marriott Hotel.