Hotel in zona Richard Pratt Gardens, Melbourne

Staycation for family in a one bedroom twin double which was perfectly spacious for 2 Adults & 2 under 7. Close to everything in the CBD likes the theatres, Chinatown, cafes and tram stops. Nice Juliet window to look out over the streets below. Only issue was Tv Connection for the kids (especially at 6am when they wake) tvs were not working.

Good service, great location within CBD, close to Southern Cross and Flinders stations, within free tram zone too. The bed was comfie enough, room small, dated and needed a lick of paint and fridge really noisy. Even at 5 storeys up you can hear traffic, especially sirens. BUT, I wouldn't let that put you off, IF you simply need an affordable base to go explore etc.

Great hotel close to city center near Coles and Southern Cross station, very convenient. There is a swimming pool, sauna room, steam room, arcade, and gym for all guests to use for free. Rooms are clean and spacious, but the heating can be improved. Amenities are provided in the bathroom.

Il servizio all'hotel era amichevole, ma il standard, accettando che si tratta di un hotel a basso costo era inferiore a quello che mi aspettavo... tutti i mobili hanno chips di pittura mancanti e il divano e le tende hanno piccole righe notevoli, dicolorazione generale e solo un aspetto generale in calo. La vasca e la cucina potrebbero fare soprattutto con una veramente pulita... solo un po' di attenzione per lavare le pareti e le noci e le crane sopra il check out standard di pulire per rendere effettivamente più pulita della superficie... È davvero le piccole cose; fornire 5 piccole bottiglie di shampoo e non condizionatore, (chiesto ai pulitori e dissero che non è stato rilasciato condizionatore) ma affermare di fornire i bagni... nessun asciugacapelli, solo 2 asciugamani per una persona per 2 notti; per fornire un lavatrice di vestiti ma non lavatrice liquido per lavare i vostri vestiti... ma 6 compresse per il lavatrice? Opzioni strane che tutti hanno aggiunto alla mia involontà di rimanere in questo hotel di nuovo o lo consiglio. Mi sono divertito anche nelle vicinanze di Aldi per lavare i vestiti liquidi, condizionatore, e pulire i lavastoviglie, così potevo sentirmi comodo seduto in una sala sporca..

Sono interstatale per le attività commerciali su base regolare e ho soggiornato in molti luoghi di alloggio ben classificati, tuttavia, impegnato a trovare qualcosa da criticare in questo hotel. Il personale è sorprendente - niente è troppo difficile, fanno tutte le piccole cose, oltre e oltre ciò che mi aspetto che ti faccia sentire come un ospite speciale. Tutti sembravano ”colpiti a mano” per adattarsi alla cultura di servizio dell'hotel. La qualità e la pulizia delle strutture sono A1. Le camere sono confortevoli e tranquille. Un piccolo tavolo e sedie, divano e TV enorme sono una caratteristica benvenuta. Le strutture di conferenza funzionavano bene. La sala di conferenza, la sala colazione e il bar Bistro/cocktail intimati offrono cibo e bevande di qualità. Il mio partner è disabilito in una sedia a rotelle e tutte le sue esigenze erano ben soddisfatte e veramente soddisfatte in una stanza standard. Solo una suggerimento - sarebbe bello avere un impianto di fermature magnetiche, quindi la porta resterà aperta mentre passa con la sedia a rotelle o i sacchetti.Grazie, team Marriott, saremo sicuramente indietro :)

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

As a former hotel worker and frequent traveler I was very impressed with The StandardX Hotel and Staff. Friendly, approachable staff who were always smiling and helpful. Certainly has a much more youthful vibe compared to your normal Hilton, Hyatt etc. I was apparently upgraded to Room 501 for a three night stay. A hand written note with some delicious pastries on arrival in room. The rooms are nicely styled, a bit different and a little tight. A room to sleep in, certainly not one to spend the day working from as there is no couch, or table to work from. The bed was amazingly comfortable. I'd go so far as to say the most comfy hotel bed i've slept in. If you like fresh air, you could also open the window for some brisk Melb air. Very clean and quiet rooms. The glass walled (frosted) bathroom might concern some, although I had no issue as it was just me. The rooftop terrace is fantastic although there is no bar or cafe, you'll need to bring your food, drink or laptop up here to work with an amazing view. Hotel is located close to trams and the nightlife of Fitzroy around the corner. Unfortunately I did not try the restaurant so can't comment on the food there but the menu looked delicious. Looking forward to returning.

Selina era una delle prime ostelli che ho vissuto, anche se il personale era amichevole e benvenuto, che mi hanno fatto sentire a mio agio. Sono rimasto lì per 3 notti in un 4 letto e potrei essere rimasto più a lungo, poiché i letti sono molto confortevoli e la cortina dà un'ulteriore privacy.

Assassinante, un hotel recentemente rinnovato, a circa 30 minuti al di fuori del CBD di Melbourne. Hotel pulito, ben prezzi con camere climatizzate molto comode. Inoltre, includeva una bevanda benvenuta, una sorpresa inaspettata. L'hotel è a soli 150 metri dalla stazione ferroviaria. L'hotel dispone di un ottimo bistro per pranzo e cena. Le strutture in bagno condivise sono anche super pulite e ben mantenute.

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!