Hotel in zona Brunswick Islamic & Masjid Centre, Melbourne

Deludente. Su 4 giorni per ben due volte la mia camera non è stata pulita. La prima volta me ne sono accorta nel pomeriggio e nonostante abbia avvisato subito la reception, quando sono rientrata la sera la mia camera era rimasta eattamente come prima, cioè non era stata pulita. La seconda volta me ne sono accorta al rientro di notte dopo un'intera giornata passata fuori: l'ultima cosa che vorretsi trovare dopo una giornata stancante! E al check-out hanno anche avuto il coraggio di chiedermi di pagare le due bottiglie d'acqua del mini-bar!

Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.

La stanza è molto bella e la posizione è buona. È il check-in da solo, quindi ho dovuto aspettare un po' di sotto, perché non c'era nessun personale e non ne ero a conoscenza. C'era un vero allarme rumoroso nell'edificio lungo la strada dalla mia stanza e ho chiesto di cambiare la stanza circa mezzanotte. Il personale non è molto acomodato e non potevo cambiare la stanza. Fortunatamente il rumore si è fermato dopo un po'. L'hotel è a posto, ma avevo appena fatto parte dell'Hotel Brady, a Central Melbourne, dove il prezzo e la posizione sono simili, ma con un servizio clienti molto migliore.

Domenica amatoriale. Ho scritto un'e-mail il giorno prima dell'arrivo per chiedere l'ubicazione del parcheggio. Nessuna risposta ricevuta. Siamo arrivati ​​e abbiamo fatto il check-in. Abbiamo dato le carte in camera. Sono salito, la porta non si apriva, sono tornato alla scrivania, l'ho cambiato e mi è stato consigliato di ripararlo. Sono salito di nuovo, la porta non si apriva. Sono tornato giù e ho chiesto a mia moglie di venire giù. Ho sbattuto le carte sul bancone e mi hanno consigliato di procurarmi una stanza in cui le chiavi di accesso funzionano effettivamente. Ci siamo seduti. Dopo 15 minuti ho avvisato che la vita era troppo breve per mangiare per loro. Dovevamo pranzare e saremmo tornati tra 30 minuti. Se non risolto entro allora, sarà l'ora del Manager. Sono tornato, nuove carte, nuova stanza ed eravamo dentro, Avanti, password Wi Fi. È in TV, no, non lo era. Torno alla scrivania che l'ha scritto, lo ha scritto, non andare. Tornati alla scrivania ancora una volta, inseriscono la password Wi-Fi. Questo è stato fatto domenica. Lunedi. La signora alla reception si è scusata e ci ha dato l'aggiunta pomeridiana al parcheggio che ci ha evitato di correre in giro e ci ha permesso di pranzare prima di partire da Mel CBD. Ottima posizione, personale amatoriale in servizio la domenica.

A new and charming hotel, in the district of Docklands in Melbourne. Excellent location, very calm and quiet, next to a Tram Station, free ride to several places in the city, including downtown, walking to the Docklands and the Marina. The room was comfortable and specially clean, great king bed, nice shower with good amenities. Amazing infinity pool with a great view, sauna and a equiped fitness center. The breakfast has great quality, excellent food and beverages. The highlight are the staff, very attentive and friendly, the general manager Mr. Christian, is always available and present. One of the best lounge in Marriott Hotels. The M Club has a super nice atmosphere, excellent options for food and drinks, excellent wines and a chef in the morning preparing a very good breakfast. Congratulations to Fazeel and his team, they are ALL spectacular. I recommend André I'll be back. Thanks to all the wonderful human being from this elegant Marriott Hotel.

My wife and I operate a small coach tour company, and have done so for the last 28 years. We offer residents of Sydney, the Central Coast, the Southern Highlands, Canberra and Queanbeyan, the opportunity to travel on a variety of tours, ranging from four days to ten days in length, to different areas in Eastern Australia. Last week, a group of our passengers from these areas travelled on a seven-day tour to Victoria. During the tour, our passengers stayed for four nights at the Novotel Melbourne Preston. We certainly have no complaints or regrets about using this Hotel for our group’s stay! When I first contacted the Hotel in September 2023, about the possibility of using it for my tour group’s accommodation for this tour, my enquiry was treated with genuine enthusiasm. I was put through to the Sales Manager, Ms Michele Kerrigan. Michele was amazing to deal with. After a steady stream of telephone conversations and emails during the next few days, the accommodation was booked, and the menus for all the dinners during this stay were locked in. At some hotels we’ve used over the years, this process can take weeks, and it can be quite a frustrating experience. At this Hotel, it was the exact opposite. So, a huge ‘thank you’ to Michele, for making this all so easy for us as tour organisers! After all the arrangements we finalised, and the booking was locked in, Michele passed on our booking to the Sales Coordinator, Annalise Dimase. Once again, Annalise was an absolute delight to work with! Between the finalisation of the booking, and the date of the group’s arrival, we spoke many, many times on the phone, and exchanged many, many emails. In all my dealings with Annalise, she was professional, personable, helpful, patient, and attentive. On a few occasions, when Annalise was unavailable, I was transferred to Nada, another member of the Sales Team. Again, Nada was wonderful to work with. When our tour group arrived at the hotel, Michele, Nada, and Annalise were all there to greet the passengers. They were very impressed by the warm and friendly welcome offered to them by this team! Once inside the Hotel, this level of service was experienced in all sections. The reception staff, the housekeeping staff, the restaurant staff, the chef and kitchen staff were all friendly, welcoming, obliging, and helpful. We would have no hesitation in recommending this Hotel to any tour groups requiring accommodation in Melbourne. Judging by our experience, it would be difficult to surpass the level of attentiveness and friendliness offered by the management team and staff, the quality of service, the degree of comfort, and the attention to detail our group received during their stay. Thank you to all the team at the Novotel Melbourne Preston! We’ll be back!

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

This hotel is beyond my expectations, at this reasonable price, the service provided is sufficient, high-quality and I am satisfied to choose this hotel for my first trip to Melbourne. From the room’s window I could see the scenery of city.The Aussie-style breakfast provided in 5th floor dining hall is good and refreshing to me. The roof bar is a great choice for a cocktail. If I have chance I would like give recommendations to my friends to choose this hotel if they are planning a trip to Melbourne.

La posizione è buona se dovete andare al centro della Convenzione, perché è solo a circa 6 o 7 minuti a piedi di superficie. La giovane donna del Michigan al concierge è stata SUPER utile e amichevole. E il controllo del personale è stato gentile, conoscente e amichevole. La stanza era una grande, il letto re era comodo, un sacco di piastrelle e un giardino in basso facevano piacere entrare nel letto. La casa ha fatto un grande lavoro con la tostatura, la sostituzione di asciugamani e sempre assicurato che avessimo acqua, crema e caffè/espresso. C'era un asciugacapelli, un frigo e una doccia con una testa di doccia tipo pioggia. Il desk front has adapters available if you didn't bring one. Overall it was a good stay Not many stores (grocery or convenience) in the area but it was super easy to get an Uber.

Very elegant and comfortable suite, with many elements of home in a great location with access to the trains and tram. The suite was quiet and secure despite being in the middle of the city. The bed was comfortable, mattress and pillows supportive and comfortable. Towel service was provided on the weekend. W/D was efficient and handy to have en suite. Having a table for four with silverware and dishes was a bonus for takeaway meals. The location was also great for dining out and bringing in.