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5 stelle

Sheraton Manila Bay
4.4/5117 Recensioni

Sheraton Manila Bay

Manila Bay Manila|0.71km dal Pearl of the Orient Tower
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Viaggio di lavoro

Sheraton Manila Bay
4.4/5117 Recensioni

Sheraton Manila Bay

Manila Bay Manila|0.71km dal Pearl of the Orient Tower
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Colazione

Anex Hotel Near US Embassy
3.5/55 Recensioni

Anex Hotel Near US Embassy

Manila Bay Manila|0.21km dal Pearl of the Orient Tower
This is by far the worst hotel I have checked in my entire life. Having traveled in many places and worked in the Maldives in the field of hospitality industry, I have by far experienced the worst customer service a business has to offer through this hotel. They have charged me early check-in of more than 70% of the value of a night's stay without properly informing me. I have emailed them three days before my stay and clarified if there will be an early check in charge and they did not inform me about it. I have communicated two times and I was never informed. They respond to my inquiry so slow like they do not value a possible booking. I arrived with my child (two years old) and they insist I pay the early checkin fee. As soon as we arrived in our room a big cockroach was crawling on the floors I had to kill it for the sake of my baby. I asked to room personnel to clean it. He just sweep it without disinfecting the Floor considering the remains of the cockroach splattered on the floors. My child have to walk barefoot no slippers were provided. The bed has black insects and the room has mosquitoes. There was no real or sincere hear to rectify the matter but just mere apologies. I kept quiet as I have an interview to attend to while I'm there but upon my check out I almost explode in anger. The staff was not able to grasp what I was trying to say upon check out that he has to ask his co staff in front of me ”ano raw?”. I find this very unethical and rude. They charged me for the towel that my kid has stained with candies. No consideration was given to a guest who is early checking in with a child, no appropriate information. I almost find the receptionist behaviour as sarcastic. I have paid almost 5,000 php to a cockroach and mosquito infested room whose staff are inconsiderate. Whenever I go out with my child's stroller nobody will even open the door for me. I wonder what makes them too busy focused on a computer. So far, staying in this place is worst experience and is worse than staying in a low cost motel. Being a backpacker myself and not much picky, I can tolerate the unhygienic cockroach and insects and being charged all the fees like they are too much into collecting money than giving a good experience for the guest but the attitude of the supervisor on that front desk and the whole experience is a nightmare I hope nobody else will experience.

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Dormitels.ph Ermita
3/527 Recensioni
Manila Bay
#Buonasera # per la struttura della stanza, vicino al negozio, soddisfazione di sicurezza; # negativa # deluso delle misure di prevenzione e di trattamento dei larve; l'acqua potabile ha un sapore di ferro e ha bevuto per giorni consecutivi. Il sesto e sette giorni sono solidi e un po'delicati.
Marina Residential Suites
3.6/510 Recensioni
Manila Bay
La posizione è buona, le strutture sono pulite, e è molto spaziosa, quindi è bello stare con la tua famiglia. Penso che la prossima volta che vado, esco qui. Molto raccomandato
Paragon Tower Hotel
3.9/57 Recensioni
Manila Bay
La posizione era vicino a intramuros e binondo che era il nostro piano di esplorare. Il quartiere dell'hotel è sbarrabile. Il personale era bello che ci lasciassero lasciare il bagaglio mentre viaggiamo fuori di Manila e prenderlo sul nostro viaggio di volo fuori di Manila.
Airo Hotel Manila
3.8/522 Recensioni
Manila Bay
there was no internet/wifi due to technical issues and a construction was ongoing in the lobby area but the hotel staff were so kind and accommodating even offered me free document printing services
New Coast Hotel Manila (Formerly New World Manila Bay Hotel)
4.3/5492 Recensioni
Manila Bay
Recentemente ci siamo fermati qui, abbiamo celebrato il nostro compleanno e il nostro matrimonio, abbiamo avuto un'esperienza eccezionale, il personale era incredibilmente amichevole e gentile, andando sopra e oltre per assicurare il nostro conforto. Dalle calde benvenute all'iscrizione al servizio attento durante il nostro soggiorno, il loro professionalismo era eccellente. Apprezziamo davvero il signor Jason (consulente della piscina) per aver curato di noi e offerto delle bevande, anche se eravamo gli unici a quella piscina. Ringraziamo anche la signora Marivic e la sua squadra, in particolare il loro supervisore del settore alimentare, per il servizio del nostro cibo. Particolare menzione alla signora Sheila, che ci ha serenati durante il pranzo. Le camere erano lussuose, ben mantenute e offrono una vista fantastica. Qualsiasi interazione con il personale ha lasciato un'impressione positiva, rendendo il nostro soggiorno davvero piacevole. Raccomando vivamente questo hotel per il suo servizio di top-notch e l'atmosfera accogliente.
Anex Hotel Near US Embassy
3.5/55 Recensioni
Manila Bay
This is by far the worst hotel I have checked in my entire life. Having traveled in many places and worked in the Maldives in the field of hospitality industry, I have by far experienced the worst customer service a business has to offer through this hotel. They have charged me early check-in of more than 70% of the value of a night's stay without properly informing me. I have emailed them three days before my stay and clarified if there will be an early check in charge and they did not inform me about it. I have communicated two times and I was never informed. They respond to my inquiry so slow like they do not value a possible booking. I arrived with my child (two years old) and they insist I pay the early checkin fee. As soon as we arrived in our room a big cockroach was crawling on the floors I had to kill it for the sake of my baby. I asked to room personnel to clean it. He just sweep it without disinfecting the Floor considering the remains of the cockroach splattered on the floors. My child have to walk barefoot no slippers were provided. The bed has black insects and the room has mosquitoes. There was no real or sincere hear to rectify the matter but just mere apologies. I kept quiet as I have an interview to attend to while I'm there but upon my check out I almost explode in anger. The staff was not able to grasp what I was trying to say upon check out that he has to ask his co staff in front of me ”ano raw?”. I find this very unethical and rude. They charged me for the towel that my kid has stained with candies. No consideration was given to a guest who is early checking in with a child, no appropriate information. I almost find the receptionist behaviour as sarcastic. I have paid almost 5,000 php to a cockroach and mosquito infested room whose staff are inconsiderate. Whenever I go out with my child's stroller nobody will even open the door for me. I wonder what makes them too busy focused on a computer. So far, staying in this place is worst experience and is worse than staying in a low cost motel. Being a backpacker myself and not much picky, I can tolerate the unhygienic cockroach and insects and being charged all the fees like they are too much into collecting money than giving a good experience for the guest but the attitude of the supervisor on that front desk and the whole experience is a nightmare I hope nobody else will experience.

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