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5 stelle

Sheraton Manila Bay
4.4/5121 Recensioni

Sheraton Manila Bay

Manila Bay Manila|1.69km dal Baluarte de San Andres

Ultima prenotazione 19 ora/e fa

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Viaggio di lavoro

Swiss-Belhotel Blulane Manila Philippines
4.2/5874 Recensioni

Swiss-Belhotel Blulane Manila Philippines

Manila|1.64km dal Baluarte de San Andres

Ultima prenotazione 16 ora/e fa

L'hotel era facile da trovare a Chinatown, ho ricevuto l'autobus dall'esterno dell'aeroporto, poi l'LRT a Carriedo, che era a 5 minuti a piedi. Mi piace sempre fare le cose come spi locale se il sistema di trasporto del paese è abbastanza buono. In ogni caso, all'hotel... incredibile come ho detto, sorprendente, super pulito, massiccio e bellissimo! Ho avuto una grande stanza per me stesso con un bagno che era adatto per un re! La stanza stessa è più grande del mio primo appartamento che ho mai comprato a Londra! La doccia ha i bagni e la TV ha molti canali inglesi 😎 Il check-in è stato abbastanza semplice da comprare e il colazione il giorno dopo, wow! Mangiare così tanto e il personale è stato più che utile quando si tratta di aiutare a prendere foto, dare idee e informazioni su cosa fare e dove andare, e sono sempre benvenuti e aprire porte eccetera per voi! Menzione speciale va a Edison, il ragazzo è magico e ho un grande lode per lui! Grazie ancora Edison 🙏 Il personale di ricezione era grande e c'era una signora che era molto carina - Christine, che non sembra mai prendere una pausa e lavora sempre 🙈 Ronald era un eroe quando è venuto a ordinare la mia stanza all'ultimo minuto nelle ore di ritardo, L'hotel ha il miglior personale! Raccomanderò molto questo hotel e Manila a tutti, e certamente tornerò di nuovo 😎 Grazie ancora!
Sheraton Manila Bay
4.4/5121 Recensioni

Sheraton Manila Bay

Manila Bay Manila|1.69km dal Baluarte de San Andres

Ultima prenotazione 19 ora/e fa

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Colazione

Anex Hotel Near US Embassy
3.5/55 Recensioni

Anex Hotel Near US Embassy

Manila Bay Manila|0.89km dal Baluarte de San Andres
This is by far the worst hotel I have checked in my entire life. Having traveled in many places and worked in the Maldives in the field of hospitality industry, I have by far experienced the worst customer service a business has to offer through this hotel. They have charged me early check-in of more than 70% of the value of a night's stay without properly informing me. I have emailed them three days before my stay and clarified if there will be an early check in charge and they did not inform me about it. I have communicated two times and I was never informed. They respond to my inquiry so slow like they do not value a possible booking. I arrived with my child (two years old) and they insist I pay the early checkin fee. As soon as we arrived in our room a big cockroach was crawling on the floors I had to kill it for the sake of my baby. I asked to room personnel to clean it. He just sweep it without disinfecting the Floor considering the remains of the cockroach splattered on the floors. My child have to walk barefoot no slippers were provided. The bed has black insects and the room has mosquitoes. There was no real or sincere hear to rectify the matter but just mere apologies. I kept quiet as I have an interview to attend to while I'm there but upon my check out I almost explode in anger. The staff was not able to grasp what I was trying to say upon check out that he has to ask his co staff in front of me ”ano raw?”. I find this very unethical and rude. They charged me for the towel that my kid has stained with candies. No consideration was given to a guest who is early checking in with a child, no appropriate information. I almost find the receptionist behaviour as sarcastic. I have paid almost 5,000 php to a cockroach and mosquito infested room whose staff are inconsiderate. Whenever I go out with my child's stroller nobody will even open the door for me. I wonder what makes them too busy focused on a computer. So far, staying in this place is worst experience and is worse than staying in a low cost motel. Being a backpacker myself and not much picky, I can tolerate the unhygienic cockroach and insects and being charged all the fees like they are too much into collecting money than giving a good experience for the guest but the attitude of the supervisor on that front desk and the whole experience is a nightmare I hope nobody else will experience.

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Dormitels.ph Ermita
3/527 Recensioni
Manila Bay
Отличное расположение. Дружелюбный персонал. В целом, все в порядке в качестве ночлега. Единственная неприятная проблема - перебои с водой.
Hotel H2O
4.1/543 Recensioni
Manila Bay
The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.
Paragon Tower Hotel
3.9/57 Recensioni
Manila Bay
La posizione era vicino a intramuros e binondo che era il nostro piano di esplorare. Il quartiere dell'hotel è sbarrabile. Il personale era bello che ci lasciassero lasciare il bagaglio mentre viaggiamo fuori di Manila e prenderlo sul nostro viaggio di volo fuori di Manila.
The Bayleaf Intramuros
4.2/548 Recensioni
Stayed at Bayleaf Intramuros during our brief stay in Manila to visit family last October 2023 and we were welcomed by an accommodating staff that was always willing to assist whenever we had questions about amenities or their services. The location is central to the Metro Manila area which made it easy to travel to different parts of the city. We'd like to extend a special thanks to the reception staff who were kind and cooperative when we asked for specific services such as luggage storage during our brief travel to another country or assistance with weighing our luggages to meet airline requirements. Also, a special gratitude for Aira Evangelista and her team at 9Spoons for great service at the daily breakfast buffet offering. Aira went above and beyond when we asked her about a specific breakfast menu item and also about a local delivery, being unfamiliar with the LaLaMove service - she was able to answer any questions we had and offer solutions to an issue we ran across with. Thank you again to the entire team at Bayleaf Intramuros and we look forward to our next stay at your property.
Airo Hotel Manila
3.8/522 Recensioni
Manila Bay
The staffs are nice and polite, always greeting us when we go outside and when came back to hotel. The hotel are very clean and nice and compact. The shower and bathroom function well. The are connected to Internet which is accessible to YouTube and can watch varieties of show and music. The WIFI connection are also fast and not slow and accessible any part of the room.
Anex Hotel Near US Embassy
3.5/55 Recensioni
Manila Bay
This is by far the worst hotel I have checked in my entire life. Having traveled in many places and worked in the Maldives in the field of hospitality industry, I have by far experienced the worst customer service a business has to offer through this hotel. They have charged me early check-in of more than 70% of the value of a night's stay without properly informing me. I have emailed them three days before my stay and clarified if there will be an early check in charge and they did not inform me about it. I have communicated two times and I was never informed. They respond to my inquiry so slow like they do not value a possible booking. I arrived with my child (two years old) and they insist I pay the early checkin fee. As soon as we arrived in our room a big cockroach was crawling on the floors I had to kill it for the sake of my baby. I asked to room personnel to clean it. He just sweep it without disinfecting the Floor considering the remains of the cockroach splattered on the floors. My child have to walk barefoot no slippers were provided. The bed has black insects and the room has mosquitoes. There was no real or sincere hear to rectify the matter but just mere apologies. I kept quiet as I have an interview to attend to while I'm there but upon my check out I almost explode in anger. The staff was not able to grasp what I was trying to say upon check out that he has to ask his co staff in front of me ”ano raw?”. I find this very unethical and rude. They charged me for the towel that my kid has stained with candies. No consideration was given to a guest who is early checking in with a child, no appropriate information. I almost find the receptionist behaviour as sarcastic. I have paid almost 5,000 php to a cockroach and mosquito infested room whose staff are inconsiderate. Whenever I go out with my child's stroller nobody will even open the door for me. I wonder what makes them too busy focused on a computer. So far, staying in this place is worst experience and is worse than staying in a low cost motel. Being a backpacker myself and not much picky, I can tolerate the unhygienic cockroach and insects and being charged all the fees like they are too much into collecting money than giving a good experience for the guest but the attitude of the supervisor on that front desk and the whole experience is a nightmare I hope nobody else will experience.

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