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5 stelle

The Manila Hotel
4.5/5346 Recensioni

The Manila Hotel

Manila Bay Manila|0.86km dal Museo nazionale delle Filippine
Great hotel for it's price. Get the Tower Wing which is newer and renovated. Can tell the staff really go the distance where they can and it's like a localized Shangri La of sorts. Just one bug bear else it would've been 5 stars all the way. The hotel seems to be really, really rigid and they have some weird policies. Me and the wife like to call in call masseurs after a long day from a reputable company in Manila (the masseurs are properly uniformed etc). We informed the front desk that would be doing so. But were told ”any guests staying over after 10pm will get an extra guest charge” I reiterated like 4 or 5 times that these were masseurs and they would be gone 90 mins after they finished. They were not staying. I called the masseurs anyway. As expected they were stopped downstairs. I had to come down in my sleepwear and explain to the female receptionist on Duty (11 Nov 2023 around 11pm) the same explanation above. She called probably her boss then told me in a very condescending tone ”I will give you an exception ONLY ONCE. next time you will be charged an extra guest charge” I disputed again that they are not guests. She showed me a policy document I had signed upon checking in that said ”any guests or visitors STAYING in the hotel after 10pm are subject to the guest charge.” I reiterated, they are masseurs, they are not STAYING. She rolled her eyes at me and ignored me. Really shocking and it really took away everything else we loved about this hotel. I couldn't bear to give 1 star as everyone else worked really hard. Another weird thing if you in the morning buffet their staff will pick the food for you and they seem to be a little bit weird and stingy for example when you're asking for vegetables they will give you one piece of broccoli . You have to literally ask multiple times if you want like three or four pieces of broccoli or cauliflower. I presume this is done for hygiene purposes but they could maybe start by asking ”more or less”? The morning Buffet goes from 7am to 10am and is a really amazing spread. They told me ”last call is at 9am” which means you can't enter after 9am despite it ending 1 hour later. I guess this is due to the large crowds
Sheraton Manila Bay
4.4/5102 Recensioni

Sheraton Manila Bay

Manila Bay Manila|1.62km dal Museo nazionale delle Filippine
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Viaggio di lavoro

Sheraton Manila Bay
4.4/5102 Recensioni

Sheraton Manila Bay

Manila Bay Manila|1.62km dal Museo nazionale delle Filippine
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Colazione

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Dormitels.ph Ermita
3/527 Recensioni
Manila Bay
#Buonasera # per la struttura della stanza, vicino al negozio, soddisfazione di sicurezza; # negativa # deluso delle misure di prevenzione e di trattamento dei larve; l'acqua potabile ha un sapore di ferro e ha bevuto per giorni consecutivi. Il sesto e sette giorni sono solidi e un po'delicati.
Paragon Tower Hotel
3.9/56 Recensioni
Manila Bay
La posizione era vicino a intramuros e binondo che era il nostro piano di esplorare. Il quartiere dell'hotel è sbarrabile. Il personale era bello che ci lasciassero lasciare il bagaglio mentre viaggiamo fuori di Manila e prenderlo sul nostro viaggio di volo fuori di Manila.
The Bayleaf Intramuros
4.1/541 Recensioni
Dentro de los muros y zona histórica, para visitar los lugares históricos. El desayuno es razonable y se sirve en el último piso por lo que la vista es buena. Adicionalmente tiene restaurante y bar de noche en la azotea que es muy concurrido y buen ambiente. Los cuartos no tienen todos los detalles de mantenimiento y limpieza de un hotel 4 estrellas, pero es razonable. El personal fue muy amable y servicial.
Airo Hotel Manila
3.8/511 Recensioni
Manila Bay
The staffs are nice and polite, always greeting us when we go outside and when came back to hotel. The hotel are very clean and nice and compact. The shower and bathroom function well. The are connected to Internet which is accessible to YouTube and can watch varieties of show and music. The WIFI connection are also fast and not slow and accessible any part of the room.
Anex Hotel Near US Embassy
3.5/53 Recensioni
Manila Bay
La stanza è grande e spaziale, ma anche se è un po' vecchia, l'esperienza complessiva è eccellente.
City Garden Suites
4.2/5139 Recensioni
Manila Bay
The service was great albeit slow. It took them forever to get us a room. Facilities were old. We didn't eat in the hotel. The location was great given the fact that its really near Robinsons Malate so it wasn't hard to get food. Overall still an okay stay. Thank you!

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