Hotel Hyatt Regency a Manchester

Situazione, posizione e posizione! La posizione dell'hotel è eccellente – solo a 30-second passeggiata da Piccadilly Gardens, che è una semplice distanza a piedi dalla stazione Piccadilly e dalla stazione Victori. L'hotel si trova nel centro di Manchester. L'interno delle aree pubbliche dell'hotel è anche molto bello, e una camera gemella che ho soggiornato era spaziosa e confortevole. Tuttavia, l'edificio stesso sembra piuttosto vecchio e le finestre non sono doppio-vetro. Pertanto, tendo a pensare che sarebbe piuttosto freddo nella stanza in inverno. Sarebbe ideale se la colazione iniziasse alle 7:00, invece che alle 7:30, nei giorni della settimana. In realtà dovevo rinunciare al colazione inglese completo, purtroppo, perché dovevo prendere un treno appena dopo le 8:00. Per gli ospiti che soggiornano in hotel in viaggio d'affari, avere colazione alle 7:00 sarebbe bello, perché le dà molto tempo la mattina prima di andare al lavoro.

Struttura con ottima posizione strategica a due passi dai punti nevralgici, soprattutto a 5 min. a piedi dalla stazione ferroviaria. Ottima la pulizia, la camera veniva pulita e sistemata ogni giorno. Peccato per la moquette a terra un po’ vissuta. Le dotazioni purtroppo in camera poco confortevoli, soprattutto su due prese usb ne funzionava solo una. Bagno piccolo ma recentemente rimesso a nuovo. Molto confortevole la doccia!

La posizione dell'hotel è comoda per raggiungere il centro città, il che è stato sicuramente un vantaggio. Tuttavia, sono rimasto deluso dagli interni obsoleti dell'hotel. Le luci sono rotte. Inoltre, l'atteggiamento del personale lasciava molto a desiderare. Quando ho chiesto informazioni su una luce rotta, la loro risposta è stata sprezzante e priva di ospitalità. Dire che è normale, le loro plafoniere principali non funzionano. Inoltre, quando ho chiesto consigli su dove acquistare le pantofole poiché l'hotel non le forniva, la risposta del personale è stata inutile, semplicemente rispondendo: ”basta uscire e cercare un negozio vicino, qualsiasi negozio che abbia pantofole.”

Excellent views from the bar also level 3 is used for breakfast and meals lunch and evening meals lovely meals towards .manchester , The check in staff were polite , professional and the room was quite old fashioned for the price and for a 4 star , The hotel issued me with a comp check out as booked through *********** from 11am till 12pm and 2 half price drinks at the bar Booked the night before with trip.com which was the cheapest option online cheaper than the hotel direct , Hotel close to train station and tram station , was working going on outside room at 8am to earn trying to rest

We stayed here for a 3 night midweek break. It was almost the only hotel available and ludicrously expensive due to an international footy game (just over £200 for Tuesday night) . We booked the train first because of strike days but were floored by hotel costs on event nights - be warned! We decided to book one of their premium rooms which were quieter, and phoned to check if they had the new advertised beds (yes) because we wanted to try one and probably buy one - can only be done via Premier Inn The location is very good and is clean but that's it Negatives - poorly trained reception staff. There was a new computer system but the staff were struggling massively leading to even longer lines than usual Emailed room requests apparently didn't get read/couldn't be read and hadn't been actioned Phone enquiry about new beds/mattresses was just wrong - we checked afterwards and they were advertised as being in the hotel (and every hotel) We were sent to our room only to find someone in there cleaning. They apologised and offered a drink in the bar while we wait - fine The key didn't work but we were expected to line up again to get it sorted as there was only one receptionist We felt the bed - hard and compact top layer - and knew it wasn't the new advertised mattresses and went straight back to reception and said it had been confirmed by phone too. We were told there were the new mattresses but they were in the 'cheaper rooms', and there were none available. They said some mattresses were new to their hotel but had been elsewhere already! So the higher price got a quiet room at the back but with a rubbish bed and sleep (worst Prem Inn bed ever by a long shot). The man on reception couldn't action our 'Premier Inn bad sleep/ get a refund request' because he wasn't authorised There was one friendly professional receptionist could help with the complaint. We saw her the morning we were leaving and she remembered we'd had issues when we arrived and apologised. She could not issue the refund as it had to be sent away but fully agreed and reported everything correctly I think we actually saw our full refund (around £400) about three months later despite several chasers from us - who knows why there was such a delay? Very unimpressed all round

The 4-star PREMIER SUITES Manchester offers comfort and convenience whether you're on business or holiday in Manchester. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, grocery deliveries, express check-in/check-out, luggage storage, Wi-Fi in public areas, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with closet, towels, flat screen television, sofa, linens. The property offers various recreational opportunities. PREMIER SUITES Manchester combines warm hospitality with a lovely ambiance to make your stay in Manchester unforgettable.

Room was well-designed, clean with modern branded appliances such as a Nespresso machine, Smeg washing machine-dryer, fridge-freezer. Lotsa storage space and spacious bathroom with rain shower. Quiet at night as well for a busy hotel in a popular area. The pool was lovely and hot tub was squeaky clean. Breakfast was table-service but you can pick anything from the menu and I highly recommend the eggs royale! Will defo stay here again when I’m back!

Super location,close to everything. Cleanness was good but amenities could be better,there were no toothbrush provided,we had to buy new ones as we forgotten ours. Strongly recommend this aparthotel ,will be back.

Good location for a night out in Manchester. Close walking distance to Canal street. Normal Ibis standard. Friendly staff. Secured paid parking opposite the hotel. Good value for the money. Will stay again.