The staff was great-but overall experience was terrible. Upon arrival-despite multiple lines of direct communication confirming i had reserved TWO rooms-they only had one available. After back and forth I assume w a manager, and 45 minutes, they had a room become available. Then at 2:00am an alarm sounded from the mechanical closet. I called the front desk and they made arrangements to have someone check the alarm about 30 minutes later. Feeling uncomfortable as a solo female traveler having a male join me in the room-I waited in the lobby. About an hour later the “system was reset”. I felt uneasy the rest of the night (morning). Just a bad experience.
Traduci