Recensioni su HENGLI HOTEL

It was our first time to Suzhou, and we chose to stay in hengli hotel. The first impression was impressive, luxurious lobby and beautiful design. We kind of love the environment here. There is one hotel manager assigned to service us, I remembered her name is 冠玉冰. I must give a thumbs up to her services, she answered most of our enquiry and always check with us if we need any assistance daily. Our room view is stunning! We enjoyed seeing the sunset everyday. Definitely will come back to stay here again.

Hengli is truly a definition of a 5 star hotel. In every aspect, the service, facilities, location, housekeeping and extra services provided we are truly happy with the exceptional quality provided. Right from the time we arrived, during our stay and checking out, the experience was excellent. The sunset view and the laser show from our 38th floor room were also some of the highlights. Thank you for the fresh fruits and porridge during our stay, it was really thoughtful. We truly enjoyed our weekend stay here. This will one of those truly memorable place where we will reflect with fondness.

We had an amazing stay at this hotel! Everything was spotless, and the facilities couldn’t be better. What really made our stay special was the incredible service. The staff was super friendly and always helpful, but Cheng Shihan stood out the most. She took such great care of us throughout our stay, always making sure we had everything we needed. That made all the difference! Highly recommend this hotel, and we’ll definitely be back!

The location was great. The sunset view from the sunset room was excellent.

This hotel became my favorite two years ago. It is modern as well as the facilities. Excellent service and excellent breakfast. Highly recommended.

I can’t have the words to describe how friendly and helpful the persons who work there are (from the lobby until the cleaning lady) Such a nice stay. The room was so very clean, the bed was amazing and the gym/pool area was more than 5 star hotel. What a new, and chic hotel is. I will for sure be back. Thank you so much.

Good for traveler, not close to Suzhou center but near outlets

Amazing hotel, service is very good you get your own personal housekeeper who can arrange everything, mine was Zhang xiangting very nice.

friendly and helpful frontdesk staffs

An established hotel with great service from all staff, with special mention to Kobe. We were given the room on the 38th floor with an amazing lake view 😍 Love the use of technology. The toilet seat is automatic which makes it more hygienic. Some things are also delivered by a robot. My girl had fun in the bathtub and loved the free soft toys. Gym is huge. Hotel breakfast also has a wide variety. There was even free fruit platter and green bean soup for supper 👍🏻 A lovely stay and highly recommended!

Good service

Great place!

端午節來東太湖蘇州灣度假，入住蘇州灣恆力大酒店。酒店整體管理水平及員工素質都非常好，尤其感謝管家徐晶瑩的貼心服務。由於我們到蘇州比較早，九點不到就到了酒店，前台還特地為我們做了協調升級了湖景房。酒店的自助早晚餐菜品都很豐富，此外中餐廳的套餐性價比也很高，端午節還送了粽子。退房時送了伴手禮。以後還會來這家酒店度假。

房間很舒服，功能齊全設施完備，特別是私人管家個性化服務很貼心很周全，體驗感很不錯，早餐很豐富，中餐的味道也很江南味，色香味齊全，大堂很寬敞很大，前台，服務生各個崗位的工作人員都既熱心又謙卑，態度真誠服務細緻！