Recensioni su Jiangxi Tianmu Lushan Hot Spring Resort Area
Jiangxi Tianmu Lushan Hot Spring Resort Area
No. 544 Road, Wenquan Town, Lushan, Jiangxi, 332802, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.3/10
692 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.6
Strutture e servizi7.7
Servizio8.4
Pulizia8.5
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Tutte le recensioni(692)
Recensioni positive(617)
Recensioni con foto/video(158)
Terme rilassanti(235)
Ambiente di classe(81)
Ideale per bambini(30)
Reception gentilissima(28)
Vista meravigliosa(11)
Arredamento OK(11)
Cibo squisito(11)
Piscina pulita(6)
Recensioni negative(75)
Utente ospite
Tian Mu Ge Twin Room
Soggiorno: mar 2024
Coppia
6 recensione
6.0/10
Pubblicata: 10 apr 2024
Pretty old hotel. Needs deep cleaning especially the bathroom. Far below expectation. However, breakfast was ok.
Traduci
Risposta dalla struttura: Dear customers, thank you for choosing our hotel and leaving your valuable comments. We apologize for the problems you reflected. We will immediately follow up your suggestions and strengthen our deep cleaning work to ensure that every detail is not ignored. At the same time, we are glad that you think our breakfast is good, we will continue to improve the quality of service, and hope you can come back next time and have a pleasant holiday in our cleaner and comfortable environment. Thank you again for your comments, and we look forward to serving you again.
Cathie Chua
Boxintang Double Bed Suite (Private Hot Spring)
Soggiorno: feb 2024
Famiglia
7 recensione
4.5/10
Pubblicata: 17 apr 2024
Never inform and give us the rm at Level 4. We are having big lugguges. Furthermore, all their rm at Level 1 to 3 are empty. The staff just don't bother to check.
Traduci
Risposta dalla struttura: Thank you very much for your feedback. We are very concerned about the comments of each guest, and we are very sorry that your stay experience in our hotel did not meet your expectations. We have been working hard to provide guests with a more comfortable accommodation experience. Before your next stay, we will carefully investigate and improve your questions to ensure that your next stay experience will be improved. Thank you again for your comments and look forward to serving you next time.
Risposta dalla struttura: 尊敬的客人,您好!很抱歉您在入住期間有不好的體驗,您反饋的問題,我們一定會重視起來,上報到每一個部門,加強員工培訓,微笑服務於每一位客人,定時檢修設施設備,讓客人有更好的體驗感,歡迎您下次有機會能再次入住我們酒店,如您有其他問題,請及時與我們聯繫.。感謝
Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的高度評價!很榮幸能得到您的認可,我們酒店作為老字號,承載着多年的歷史與回憶,雖然設備可能在歲月的洗禮下略顯陳舊,但我們一直致力於為每一位客人提供優質的服務和體驗。您對温泉的肯定讓我們倍感欣慰,我們始終注重温泉水質的把控,能讓您感受到一流的温泉體驗,看到您享受温泉後皮膚變得光滑,這就是對我們最大的鼓勵。同時,我們也注意到您提到酒店設備的問題,目前我們正在逐步規劃對酒店設備進行升級改造,希望能為後續的客人帶來更舒適的入住感受。再次感謝您對我們酒店性價比的認可,平時人少也能讓您更盡情地享受寧靜的時光。期待您的再次光臨,我們會不斷努力,以更好的面貌迎接您!