Fairfield Inn & Suites Cleveland Avon

Very clean room at a very affordable price! The staff was very courteous and the check-in was very fast!

Overall a good place to stay -- a very nice room and enjoyable breakfast. Very good location off I90 and near restaurants. But it's the little things -- problems with the internet and the water faucet in our bathroom only ran hot, no cold water

Attended a wedding in Avon. Nice hotel with amenities and plenty of parking. Nice size room. A plus is the full size walk in shower with sliding glass doors and plenty of hot water. The hotel reception and staff were friendly and attentive. Would recommend

The hotel lobby and room were clean and neat, the same as when I visited several years ago (pre-Covid). The desk staff were also very friendly and helpful. Breakfast had a good selection. I also appreciated that coffee and other hot beverages were available 24/7.

My rating is based mainly on the hospitality of the staff. So when reading this keep that in mind. I decided to stay here before my trip to Punta Cana and while it does need some tender loving care the staff went above and beyond to try their hardest and accommodate with what they had. My first room had a Heating and Air conditioner that's when the fan started up sounded like the prop of a aircraft starting to turn. ( Hear the video below) As you can image sleeping that night was a little tough because even with turning it completely off it still had a protection mode where it would turn it self on and make the sound every 10 minutes. This rooms TV the sound was also muffled so I think the speaker was messed up. On the plus side the water pressure in the shower was amazing and the WIFI was incredible so good I was able to even use my VR while in the Hotel while is pretty rare. While all this was going on they did have a fire alarm go off but it was handled in a very professional manner and it was due to the heated pool and how cold outside it was. There was no fire just a fluke that the sensor falsely detected it so they were working on that today when I left. I spoke with Lisa at the front desk about the Heater sound issue and we tried to put me in a few other rooms but they all had some issues too one had a broken wheel to the desk table so it just fell and another didn't have the best wifi. I asked to just have the Heat/Ac disabled and I would try to work in the room without it. They did that and even offered me a space heater. This by the way is above and beyond for a hotel!!! After a bit I took Lisa up on this offer and eventually I got too cold and decided I should probably change rooms she found another one right next door it appeared everything looked great so I moved it wasn't till the morning I found out the shower door was misaligned so when you close it, it just opens on it owns kinda annoying but I know after letting them know about all of this I am confident these issues will be resolved next time. You can fix all this stuff you can't fix staff and their staff in my opinion are rock solid and I would stay there again for that reason alone. Breakfast I thought was really good too they have these Quiche's that they get from Gordon foods that are so yummy and they switch out the meat, have a waffle station along with multiple drink options and fruit. (see pics of this) The restaurant next door (I will do a separate review on) but they are also pretty amazing and if you stay here and eat there they give you a 15% discount so keep that in mind! Tips to the management to make this a great property: Fitness Room: Add Treadmill, Make filtered water colder Room 124: Fix shower door alignment Room 125: Fix desk wheel on table leg or fully replace Room 126: Fully replace HVAC with newer unit, replace TV In all rooms I would check for stained curtains and make sure you have mattress protectors LIsa needs a raise for the level of profes

This should be a 1 star hotel. No soap in the bathroom. When asked was told it was on”back order” WTH? Light bulb burnt our, was told they would try to “scrounge” one up. For almost $180 per night expected at least bar soap! Air conditioner sounded like a tractor starting up! Won’t stay again!

We stayed here for one night while on our way to Michigan. The hotel is located in a nice area with many stores and restaurants close by. The women at the front desk were very friendly and accommodating. The room was spacious and clean. Although it’s close to I90 I could not hear the highway noise from the room. The breakfast buffet was full of options and it was well attended. I left my purse at my table after breakfast and didn’t discover it until I was about to leave an hour later. For some reason, I knew that I would find it. Sure enough, Dianne, the breakfast kitchen attendant found it and took it to the front desk. It’s rare these days that you stay somewhere where the vibe is that good. I would stay here again.

Stayed at this Fairfield Inn on a drive to the west coast because of the reviews and proximity to I-90. Very nice woman at the check in. We wanted to use their treadmill but found out there is no treadmill in the workout room. When I asked, she said that she had no idea why. As a Marriott Bonvoy member, I don't expect this at any of their properties. This place is okay, but it is a tired property with carpet stains everywhere and our A/C was either freezing us or becoming very hot. I expected better honestly.

Nice hotel ....very convenient off I-90 toll road...EZ ON/OFF. Front desk staff very friendly and helpful. Room clean and comfortable. Breakfast just ok....no toast ...plain bagels, large muffins....found milk and orange juice in side refrigerator...not that cold.