Hotel in zona Sea Life London Aquarium, Londra

Molto vecchi soldi, servizio di alto livello, appena aperto in agosto, il senso della scienza e della tecnologia

L'hotel ha una posizione molto strategica, un bellissimo ambiente generale, un servizio premuroso, acqua della piscina molto pulita, ricca colazione e deliziosi croissant Altamente raccomandato!

The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh

Sanctum Maida Vale is a limited service apartment hotel in Kilburn Park. It doesn't have restaurant, yet there are over a dozen within 2-3 blocks. Many are excellent, and many deliver. They don't put a mint on your pillow at night , yet there are many fluffy pillows and extra towels. Way more than my wife knew what to do with. There are many mass transit options within 3 blocks. (Underground, Overground and Busses) Access to most of London is quick and easy. You have a Starbucks, Tesco (Small Grocery/open late), Library within 1/2 a block. You have M&S Food, Boots/Pharmacy within about 2 blocks. The rooms are spacious, comfortable and clean in an excellent neighborhood. I have stayed here multiple times and my family always looks forward to returning here.

Questa è la nostra quarta permanenza con Sanctum. La prima volta a Maida Vale e Belsize da allora, e il nostro soggiorno è stato meraviglioso ogni volta. Inizialmente prenotarono un appartamento deluxe per 9 notti e fortunatamente per tutta la nostra permanenza ci hanno migliorati in un appartamento a due letti! Grazie Sanctum! Mentre il quartiere non è il più sicuro di notte, è la abbondanza di strutture locali, una breve passeggiata per il trasporto e la comodità per il centro di Londra. Siamo sempre saluti da personale di sicurezza amichevole e utile quando tornano al nostro appartamento ogni volta. Siamo molto speciali sulla pulizia dell'hotel e per noi Sanctum corrisponde agli hotel più puliti cinque stelle. Abbiamo già prenotato il nostro prossimo soggiorno con loro e ci aspettiamo di vederlo.

La nostra camera era bella e l'hotel è situato proprio nel centro commerciale della porta occidentale, così molto conveniente se questo è quello per cui si sta visitando. Air con era buono e il bagno era una dimensione decente. L'hotel dispone di molte strutture, ma non abbiamo fatto uso di questa visita. Tutto bene, eccetto un membro del personale piuttosto brutto che non ci avrebbe controllato perché era adamanta non avevamo pagato (abbiamo avuto quando prenotavamo). Non ci è stata fatta scusa finché un altro membro del personale non si è impegnato a risolvere la situazione con un'ulteriore professionalità

１ Ho vissuto una settimana. La stanza, lo spazio pubblico e lo spazio da pranzo sono molto moda e molto bella. Il personale è anche molto amichevole, aperto, e la nostra coppia inglese cattiva ha ascoltato la mia storia e ha fatto una risposta amichevole. Circa 15 minuti dalla stazione, ma tre minuti a piedi possono arrivare alla stazione di autobus, quindi non c'è problema. Grazie mille. Se avessi una possibilita', voglio fermarmi!

L'ambiente è buono e il prezzo è conveniente. La fermata dell'autobus da e per i terminal T2/T3 dell'aeroporto è proprio accanto all'hotel, il che è molto comodo. Ma gli hotel a Londra non sembrano accettare contanti, solo carte di credito. Ricordatevi di portare una carta di credito Visa, UnionPay è difficile da usare.

La signora del servizio clienti dell’hotel è molto gentile, mi ha guidato nella mia stanza e mi ha aiutato a cambiare il letto. La stanza è molto tranquilla. Anche se è al primo piano. In generale, è un hotel molto bello.