Regency Hotel Parkside

The hotel is nicely located in a good neighbourhood and is clean and well-maintained. It is still a bit pricey for the space and service that you get. I got an upgrade for my single room into the family room with had a third bed so the room as such was still full. The bathroom was not so large but they offered clean towels and sufficient shampoos. The door of the room didn't close too well and you needed to manually close it. The desk is too high for the chair to work relaxed at it. The room window was above the inner yard where an engine was making noise at occasions. But it had no effect on my sleep. English breakfast, carpet everywhere and old furniture so a stylish hotel that blends well in Marleybourne.

I am not impressed. Spend one night there. I was put in a disabled room. This wouldn't normally be an issue but the sink was so low, that I had to almost fully squat down to use it. At 5am I was woken by a very loud noise. It sounded like someone was drilling into the wall next to me. I had to call down twice. Eventually it turned out it was the pipework in the walls. The carpet was also quite dirty. At breakfast the juices were terrible. The orange juice was from very poor quality concentrate. There was no jam, honey or chocolate spreads. The water melon was fermented and the kitchen staff had to bring some new melon out. The honey melon was under ripe. Surely you check the food before it leaves the kitchen. The rest of the breakfast was good but nothing special. When I mentioned these issues to the reception they didn't even know I called down in the night (surely you have a night log?!). They apologised and offered me 500 points. It's definitely not a 4 star hotel! More like a 3 star.

Stayed for 1 night during our visit to London, the staff on reception were phenomenal. They helped us in ever way they could, very friendly and cheerful. We had the breakfast, which was extremely reasonably priced and freshly cooked. Would stay again if I’m the area! 😁😁

Lovely room for the price, super close to plenty of restaurants and the tube is only 5 minutes away. The staff were lovely every time we interacted. Would definitely stay again. x

Very good service. Very clean. They room was tiny but the location in Marylebone is very good. A couple of blocks from the subway and very walkable to Picadilly Circus, Soho, etc

A FUIR : BES BUGS !! 🪳🪳🪳🪳 Chambre infestée de punaises de lit . Une seule nuit passée là bas et depuis c’est le cauchemar… plus d’une semaine et nos piqures nous démangent toujours autant (voir photos) . La maison des personnes chez qui nous allions ensuite est infestée malgré d’extrême précautions ! Un coup conséquent : intervention d’un professionnel de désinsectisation, coûts de laverie pour passer nos affaires en urgence à 60°, achat d’un appareil vapeur, coût des produits pharmacie…. Sans compter le temps de vacances perdu 😡

I liked the staff, very friendly. Check in was easy. We had booked two double rooms, one of the room was not as expected. It was small and quite poor maintained, but the AC was good to have.

I booked a room for 3 adults, and I honestly can't even imagine what was going through their minds when they dedicated this room to us. Aside from blood-stained beds and dusty floors, the toilet was extremely small. One of the housekeepers made the catastrophic mistak of placing an air freshener on the heater! Luckily, nothing really happened, but imagine otherwise. The hotel doesn't offer breakfast buffet (though al carte is available) but that's not an issue. The issue comes when you ask for laundry and instead of helping you, they tell you to google the nearest :) Save your money and book somewhere else. Aside from a number of friendly staff, nothing is good about this hotel.