85 Shepherds Bush Rd, Hammersmith and Fulham, London, United KingdomDettagli hotel
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1 notte
Recensioni degli ospiti
2.7/5
54 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione2.9
Strutture e servizi2.6
Servizio2.6
Pulizia2.6
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Tutte le recensioni(54)
Recensioni positive(4)
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Recensioni negative(6)
Helen
Soggiorno: أغسطس 2022
Famiglia
1 recensione
2.0/5
Pubblicata: 29 أغسطس 2022
Quando sono andato a prendere la stanza, il messaggio di Trip era sbagliato, ho dovuto chiamare e chiedere, la stanza era nella media!
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Rumiana Petkova
Soggiorno: يوليو 2022
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 28 يوليو 2022
L'hotel era vicino alla stazione della metropolitana, che era molto comoda per noi. L'hotel era in un vecchio edificio, ma era molto pulito e ben tenuto. L'unico punto negativo che posso sottolineare è che non c'è nessuno alla reception e se hai bisogno di assistenza o di fare il check-out devi cercare qualcuno in tutto l'edificio. Nel complesso, abbiamo trascorso un ottimo soggiorno di una notte in hotel.
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Farhad_7
Camera Standard per due persone
Soggiorno: فبراير 2023
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 18 فبراير 2023
Good location a 10 minute walk from Shepherds Bush station and also 10 minutes from Hammersmith station. Very good connections to central London with a clean room and excellent customer service. Just important that you call their customer service team before you check in to confirm which room you are in alongside PIN numbers for access as there is no concierge available. Trip.com have also got fantastic customer service and were able to guide me along each step once I arrived.
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Utente ospite
Camera Standard singola
Soggiorno: أكتوبر 2022
Solo
1 recensione
1.7/5
Pubblicata: 3 نوفمبر 2022
I was hoping for the best finding an affordable option but starting from the very beginning, this whole experience has just been horrendous. A few of the complaints from the Google reviews have unfortunately happened to me:
- Could not check in: was not provided with the front door code nor my room
- It took an hour with 3 Customer Service agents to get access.
- Then there was no running water until I kept the faucet on for ten minutes thenthe water finally came out
-I thought the worst of my problems was over, until I left and came back in the afternoon to find the room temperature being unbearably hot
- The fan in the room does not work so I could not use that
- I left again to come back around midnight and it was still hot
- The only solution I found to somewhat remedy the heat problem is to keep the door slightly opened to promote proper airflow
- Also, the front desk representative who was supposed to help with the heat issue never showed up
I know it is quite late but this situation should not be present to anyone who stays in this room
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Eldhose
Soggiorno: يناير 2023
Famiglia
1 recensione
1.7/5
Pubblicata: 3 مارس 2023
The hotel does not have enough facility. No Table and chair in the room. No kettle and hair dryer. Steel bed was broken, got back pain after the stay, toilet has very dirty stains, not cleaned. No free wifi. No reception and nobody there to attend, need to wait outside until you get the password. Toilet door can't lock. No space in room, One bed was placed infront of the toilet door.
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Utente anonimo
Monolocale Standard (per tre persone)
Soggiorno: أكتوبر 2022
Famiglia
4 recensione
2.7/5
Pubblicata: 31 أكتوبر 2022
Self check in.Only know that need phone call get a email to get room number and passwords.
Bath hot water not very hot at evening.
Das Hotel hat keine Rezeption. Wir haben kein Eingangscode bekommen und mussten draußen warten bis wir jemanden kontaktieren konnten. Noch unglücklicher war, dass unsere Akkus leer waren. Mit drei Kindern dabei kein schönes Erlebnis.
Das Zimmer war nicht einmal aufgeräumt. Es gab auch kein Besen, damit wir es selbst machen konnten. Beim krabbelnden Kind nicht so optimal.
Die Lage war aber völlig in Ordnung und eigentlich entscheidend bei der Buchung.