1018 Dockside Rd, Newham, London, E16 2FQ, United KingdomDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
91 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.0
Servizio4.1
Pulizia4.3
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Tutte le recensioni(91)
Recensioni positive(88)
Recensioni con foto/video(13)
Soggiorno meraviglioso!(28)
Personale amichevole(20)
Camere magnifiche(19)
Ottima colazione(16)
Posizione ideale(13)
Ottimi servizi(12)
Posizione conveniente(10)
Trasporti comodi(9)
Recensioni negative(3)
Utente anonimo
Camera matrimoniale
Soggiorno: apr 2024
Famiglia
28 recensione
3.7/5
Pubblicata: 26 mag 2024
Le pulizie sono state fatte ma sembrano disattente, così come il personale. Non è facile per te andare alla Custom House Station, ma comunque è ancora vicino alla funivia a Royal Docks.
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for your review, we are delighted that you had a good stay with us.Best wishes,Alp BaykalGuest Services Manager
HAOYA
Camera accessibile ai disabili Standard (letto matrimoniale alla francese)
Soggiorno: dic 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 11 gen 2024
Facile da trovare. Avere una splendida vista attraverso la finestra; può vedere il bagliore del tramonto (vedi l'immagine pubblicata) e il passaggio di treni e aeroplani.
Ambiente relativamente tranquillo, con un buon arredamento insonorizzato. Camere spaziose.
Personale cordiale e disponibile, risposta rapida e servizio premuroso. Un plauso speciale alla reception e al servizio colazione.
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per la tua meravigliosa recensione Siamo entusiasti che ti sia piaciuto il tuo soggiorno, in particolare la reception e il servizio colazione. Le tue gentili parole significano molto per noi. Aggiungeremo quella fantastica foto al nostro album :)
A1xa
Camera matrimoniale
Soggiorno: nov 2023
Solo
3 recensione
3.5/5
Pubblicata: 26 dic 2023
L'hotel si trova in una bella posizione, tuttavia la pulizia può essere molto migliore perché c'era polvere. È un peccato che il parcheggio non sia incluso.
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per il tuo feedback, ci scusiamo se c'era polvere nella stanza, questo non è il nostro standard abituale. Per favore, torna a trovarci quando i tuoi viaggi ti riporteranno a Londra.
Benedict A
Camera Standard (letto matrimoniale alla francese, divano letto)
Soggiorno: nov 2023
Famiglia
18 recensione
3.7/5
Pubblicata: 1 gen 2024
Il prezzo è molto ragionevole con una colazione decente. La stanza è un po' piccola e la posizione è un po' lontana dalla città.
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per il tuo feedback: speriamo di rivederti quando i tuoi viaggi ti riporteranno a Londra.
Luke
Camera matrimoniale
Soggiorno: gen 2025
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 1 mar 2025
My recent stay at the Holiday Inn Express London Excel was a thoroughly positive experience. If you're looking for a comfortable and convenient base, especially for events at the Excel Centre, this hotel is a great choice.
The rooms were clean, modern, and provided everything needed for a relaxing stay. I found the bed particularly comfortable, ensuring a good night's sleep. The hotel's location is ideal for accessing the Excel Centre, and the transport links made exploring the wider city easy.
One of the highlights of my stay was the breakfast. The selection was varied, and everything was fresh and, most importantly, tasty. It was a great way to start the day and provided plenty of fuel for a busy schedule.
Overall, the Holiday Inn Express London Excel offered excellent value for money. The friendly staff, comfortable accommodations, and delicious breakfast made for a very enjoyable stay. I would happily recommend this hotel to anyone visiting London, particularly those attending events at the Excel Centre.
Traduci
Risposta dalla struttura: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. We are absolutely thrilled to see that you had such a wonderful experience. We hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well.
Utente ospite
Camera Standard
Soggiorno: feb 2025
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 mar 2025
Had a fantastic stay at the Holiday Inn Express which was clean and tidy. The room was a good size with tea/coffee facilities, again clean and tidy with a comfortable bed. I’m glad I chose this hotel as it was in a great location and the DLR station was only a 2 minute walk away. So made it easy to get to the o2. Will definitely use this hotel again when visiting London 😉
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Risposta dalla struttura: Thank you ever so much for having taken the time to share this fabulous review following your recent stay with us. I am delighted to see location was convenient for yourself with DLR and especially now with Elizabeth line journey to Central London only 25 minutes. I hope that the next time your travels take you to London you will choose to stay with us again.Guest Services Assistant
Matt39
Camera Standard (letto matrimoniale alla francese, divano letto)
Soggiorno: set 2024
Solo
1 recensione
4.7/5
Fantastico
Pubblicata: 19 ott 2024
I stayed for one night whilst working in London.
Great experience from friendly, speedy check in through to breakfast and online check out. The room was very quiet with really comfortable bed.
Lots of choices at breakfast and nice coffee.
Hotel is close enough to the DLR to make it suitable for accessing the wider city.
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Risposta dalla struttura: Thank you for your feedback.
Utente ospite
Camera Standard (letto matrimoniale alla francese, divano letto)
Soggiorno: dic 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 20 gen 2025
Good stay and good service.
There was no water bottles provided
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Risposta dalla struttura: Dear Guest,Thank you very much for taking your time and sharing your feedback over recent stay at Holiday Inn Express London Excel. We are sorry to learn that we didn't provide you with the quality of service. At Holiday Inn Express London ExCeL we pursue our main goal, which is providing best experience possible towards every guest. We would like to apologise on this occasion we did not meet your expectations. I hope you can find it in you to giving us another shot at hosting your stay.Best Regards,Guest Services Assistant
KitKatKris
Camera accessibile ai disabili Standard (letto matrimoniale alla francese)
Soggiorno: ago 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 8 set 2024
Lovely hotel and the perfect location for our trip.The colleagues were extremely attentive from reception and bar to restaurant and housekeeping they made every part of our stay a pleasant experience. Breakfast was delicious and a perfect way to start the day.
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Risposta dalla struttura: Thank you for your feedback!
Utente ospite
Camera doppia con letti singoli
Soggiorno: gen 2024
Viaggio con amici
12 recensione
4.5/5
Ottimo
Pubblicata: 11 feb 2024
Clean hotel with friendly efficient staff.
Location good for our show at O2 Arena
We stay every year for the show,but we both felt that the quality and standard has dropped on the cooked breakfast. The sausages are now poor quality, mushy texture with unpleasant aftertaste, and the hash browns were so oil soaked,and had the texture of cardboard. Everything was just lukewarm, not hot as it had been in previous years. On the plus side, two pancake machines have now been added, quick and easy to operate. We also ate in the restaurant the previous evening, but although the menu has improved, at 5pm (opening time for anything other than toasties or pizza) several items were 'out of stock ', including from the specials board!
The selected meals I would say were just okay, the standard of an average pub meal. Summing up, I would still stay here again, but would eat out for evening meal and sadly only have continental style breakfast, which is disappointing as the cooked breakfast was previously a highlight of the stay here!
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Risposta dalla struttura: Dear 双床房,Thank you for choosing us again for your stay. I see that our breakfast and restaurant did not satisfy your expectations and therefore would like to apologize. We would like to take this review seriously and improve our food service as we strive for excellence for each and every stay. Hopefully, when you decide to stay with us again, this experience will be a thing in the past.Best Wishes,Alp BaykalGuest Services Manager
Sony0500
Camera Standard (letto matrimoniale alla francese, divano letto)
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
Great hotel. Very nice locations and ambience of the hotel.
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Risposta dalla struttura: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. I am absolutely thrilled to see that you had such a wonderful experience. I hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you wellGuest Services
Utente ospite
Camera accessibile ai disabili Standard (letto matrimoniale alla francese)
Soggiorno: gen 2025
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 2 mar 2025
The hotel was good and we thank Mr. Alp.
Traduci
Risposta dalla struttura: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. I am absolutely thrilled to see that you had such a wonderful experience, and rest assured your kind words have been shared and celebrated with the entire team, with a particular mention to Alp.
Utente ospite
Camera accessibile ai disabili Standard (letto matrimoniale alla francese)
Soggiorno: ago 2024
Lavoro
149 recensione
4.0/5
Molto buono
Pubblicata: 27 set 2024
Great hotel with friendly staff. Neat facilities and close to amenities
Traduci
Risposta dalla struttura: Thank you so much for your feedback.
Utente ospite
Camera matrimoniale
Soggiorno: mag 2024
Coppia
1 recensione
3.2/5
Pubblicata: 22 giu 2024
Great location for event at excel but service was poor in the bar waiting for food took an hour to come and was cold
Traduci
Risposta dalla struttura: Thank you for your review, unfortunately at busy times waiting time can be longer than usual. Please accept our apology.Best wishes,Alp BaykalGuest Services Manager
Utente ospite
Camera Standard
Soggiorno: mag 2024
Lavoro
9 recensione
3.7/5
Pubblicata: 10 giu 2024
The hotel is clean and has a good price/quality ratio.
Perfect location if you're traveling to LCY. If you want to go to London city center, it's okay at best.
Traduci
Risposta dalla struttura: Thank you for your review, we are delighted that you had a good stay with us.Best wishes,Alp BaykalGuest Services Manager