Hotel Novotel a Liverpool

Abbiamo prenotato l'hotel per 3 notti e siamo stati molto felici dell'alloggio. Punteggio negativo: Non è stato fornito gel da doccia. È una bella stanza per i giovani coppie. Vecchia casa, con la vibrazione della scuola di vecchi ragazzi cattolici, era ancora visibile, ma eccezionalmente ben conservato e decorato. Un buon colazione, soddisfacente, si sente come avere colazione alla mamma, grazie a Denise e V. Sarebbe sicuramente tornato.

We had 2/2 sleeplessnights, the bed had springs stuck in our backs in the first room, we then asked to change rooms, we were given a different room which the bed was slightly better. The second night we realised we had left something in the first room, it was an important part of my husbands cpap machine as he has sleep apnea. I went to ask at reception and they told me that housekeeping would of put it in lost property, I asked if I could look in lost property but the answer was “no” you will have to come back at 9 am the next morning. I tried to explain the importance as my husband can’t sleep without it as he stops breathing… the answer was still “no” so we had another sleepless night. I understand it was our fault for leaving this part in the first room but surely this wasn’t the first time this kind of thing had happened??? I felt it was a very unreasonable situation…. Surely someone other than the housekeeping staff would have had a key to lost property. We will not be staying at The Adelphi Hotel again. Regards Gill Sellars 1st room 676 2nd room 370

Il nostro soggiorno qui è stato eccezionale dal momento in cui siamo arrivati al momento in cui siamo partiti. La posizione è fantastica e l'hotel reale era davvero carino. Siamo rimasti particolarmente colpiti dalla piccola area caffè / snack (e dal fatto che facessero spuntini praticamente 24 ore al giorno - le pizze erano deliziose!) Il fiore all'occhiello di questo hotel è il personale. Tutti quelli con cui abbiamo parlato sono stati di grande aiuto, ma voglio fare una menzione speciale a Kerry che ha fatto di tutto per rendere il nostro soggiorno confortevole. È una tale risorsa per questo locale e puoi dire che le importa davvero. Staremo qui solo quando torneremo a Liverpool!

The staff was amazing. Location and everything is good. The staff had suggestions of places to visit, eat, etc. They also did happy hours at least twice while I was there (4 nights). They also allowed me to checked-in earlier since the room was already clean. I would recommended 100.

L'hotel è in una posizione molto buona vicino a tutti i negozi e a pochi passi da Albert Dock e la stazione ferroviaria. È una strada molto rumorosa, ma questo non ci ha fermato a dormire una buona notte in un letto davvero comodo. La stanza era pulita, a parte che ci erano diverse tinture sul tappeto, che è sempre leggermente distante, e anche il letto non era il solito bianco, fogli di lama che ci facevano chiedere se fossero puliti. Forse non fanno il letto, che è la norma, ma il bagno è stato pulito senza spot con una buona doccia e un sacco di acqua calda. Il colazione a Mason, collegato all'hotel, è stato assolutamente fantastico - benvenuto da personale molto gentile con un bel spazio luminoso e luminoso, siamo stati veramente sorpresi dalla scelta e dalla qualità del cibo che davvero vi pone per il giorno - brillante. Il centro di Liverpool è un hotel con una terrazza sul tetto, che offre una vista magnifica sulla città e un bel posto per un drink.

La posizione è situata vicino alla stazione Liverpool Lime Street, a meno di 10 minuti a piedi e può facilmente camminare verso la zona della città. L'Aparthotel è pulito e dispone di spazio sufficiente per mettere le nostre cose. Viaggiare di nuovo in futuro!

We picked this hotel primarily for its location as it's in the city centre and very close to my daughters university accommodation. Our room was clean and tidy and had everything except a fridge and any staff we encountered were friendly and helpful. Beds were comfortable and rooms were quiet so we had a few good nights sleep. We didn't eat at the hotel so can't comment on the food but the location is in the heart of the city and there are lots of bars and restaurants nearby. I also liked that there was a little desk beside the reception with extra milk, teabags etc so you could grab some extra if you needed them throughout the day.

Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.