Recensioni su A Rock Resort Langkawi - Coral Reefs

Risposta dalla struttura: Thank you so much for taking the time to share your experience from your recent stay at A Rock Resort Langkawi. We truly appreciate your kind words about our staff; it’s wonderful to hear that they were helpful and attentive during your visit.We’re also glad you enjoyed the cleanliness of our rooms, the comfort of the swimming pool area, and the secluded beach access. It’s always our goal to provide a relaxing and enjoyable environment for our guests.However, we sincerely apologize for the inconvenience caused by noise from the kitchen ventilator. Your feedback is invaluable, and we will certainly look into this matter to ensure a more peaceful experience for future guests.Thank you once again for your insights. We hope to welcome you back soon for an even better stay!Warm regards,A Rock Resort Langkawi

Risposta dalla struttura: Grazie per aver dedicato del tempo a condividere la tua recente esperienza presso A Rock Resort Langkawi. Apprezziamo sinceramente il tuo feedback, poiché ci aiuta a migliorare i nostri servizi e garantire un soggiorno migliore a tutti i nostri ospiti. Mi scuso per le carenze riscontrate durante la tua visita, in particolare per quanto riguarda le opzioni per la colazione. Ci impegniamo a offrire una selezione diversificata di piatti che soddisfino vari gusti e mi dispiace che in questo caso siamo rimasti delusi. I tuoi commenti sulla mancanza di pollo al curry o pollo rendang saranno presi in considerazione quando esamineremo le nostre offerte di menu. Inoltre, mi dispiace per i problemi di pulizia con il pavimento della tua stanza e per l'inconveniente causato dall'assenza di tavolini laterali accanto al letto. Sappiamo quanto siano importanti questi dettagli per un soggiorno confortevole e ti assicuro che affronteremo queste questioni con i nostri team di gestione. In una nota positiva, sono felice di sapere che hai apprezzato lo splendido scenario del nostro resort. È davvero uno dei nostri punti forti! Il tuo feedback è prezioso per aiutarci a migliorare l'esperienza dei nostri ospiti e speriamo che tu voglia considerare di darci un'altra opportunità per offrirti un soggiorno migliore in futuro. Grazie ancora per i tuoi spunti. Cordiali saluti, Fikri Syazwan Responsabile della reception

Risposta dalla struttura: Thank you for taking the time to share your experience regarding your recent stay at A Rock Resort. We are delighted to hear that you found our resort to be a hidden gem and that it met your expectations.We take great pride in maintaining a clean and welcoming environment for our guests, and we appreciate your recognition of our dedicated staff who work diligently to uphold these standards, particularly around the swimming pool area.We understand that our location is slightly out of town; however, we are pleased to know that you found transportation options like Grab convenient during your visit.Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Warm regards,A Rock Resort

Risposta dalla struttura: Thank you for taking the time to share your experience regarding your recent stay at A Rock Resort Langkawi. We are delighted to hear that you had an amazing time and enjoyed our facilities.It is wonderful to know that you appreciated the availability of vegetarian food and our complimentary breakfast. We strive to provide a diverse menu that caters to all dietary preferences, and it’s rewarding to hear that we met your expectations.We also take great pride in our team’s commitment to delivering warm and attentive service, so your kind words will certainly motivate them further.We look forward to welcoming you back for another memorable stay in the future. Should you have any additional feedback or suggestions, please feel free to reach out.Warm regards,A Rock Resort Langkawi

Risposta dalla struttura: Thank you for taking the time to share your experience at A Rock Resort Langkawi. We greatly appreciate your feedback, as it helps us to continually improve our services and offerings.We are pleased to hear that you enjoyed the tranquility of our secluded location and the natural surroundings. It’s wonderful to know that our staff made a positive impression on you with their friendliness and willingness to assist with your itinerary.We also appreciate your comments regarding the noise levels, particularly from the pool area and live music events. We strive to create a relaxing environment for all our guests, and we will certainly take your feedback into consideration when planning future entertainment options.Regarding breakfast, we apologize that it did not meet your expectations. Your insights are invaluable, and we will review our menu offerings to enhance the dining experience for our guests moving forward.Lastly, thank you for bringing up the absence of fridges in the rooms. We understand how important this amenity can be for some guests, and we will evaluate potential solutions.We hope to have the opportunity to welcome you back in the future so that we may provide an even better experience.Warm regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you so much for sharing your wonderful experience at A Rock Resort Langkawi! We are thrilled to hear that you found the resort to be a beautiful and worthwhile destination.It’s great to know that you enjoyed exploring the Kuah area and discovered the local night markets. We strive to provide our guests with unique experiences, and it sounds like you made some delightful memories during your stay.We appreciate your note about having a vehicle for easier access, as well as your observations regarding the local wildlife. It's always nice to hear that our guests felt comfortable and undisturbed by nature while enjoying their time with us.We hope you'll consider visiting us again soon, especially on weekends when we have live buskers by the pool. Your enthusiasm is truly appreciated!Warm regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you for taking the time to share your recent experience at A Rock Resort Langkawi. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us.It is wonderful to know that you found our resort clean and well-maintained, and that our housekeeping team met your expectations. I will certainly pass on your kind words to our reception staff, particularly the young lady who assisted you, as well as our bellboy, who always strives to provide a warm and welcoming atmosphere.We are pleased that you enjoyed the pool facilities and the breakfast buffet, including our vegetarian options. Our team works hard to ensure all guests have a comfortable and enjoyable experience.I understand your concerns regarding the location of the resort in relation to nearby attractions. While we strive to provide a serene getaway for families and couples alike, we also recognize the importance of accessibility. Your comments will be taken into consideration as we continue to improve our services.Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future for another enjoyable stay!Best regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you for taking the time to share your feedback regarding your recent stay at A Rock Resort Langkawi. We are delighted to hear that you and your parents enjoyed your family trip and appreciated the beautiful views from our resort.We are particularly pleased that you found our unique architecture reminiscent of Hakka houses appealing, as we strive to create a memorable experience for all our guests. It's great to know that you enjoyed our cocktails by the pool area; we aim to provide quality offerings at competitive prices.We also appreciate your comments regarding breakfast choices. Your feedback is invaluable, and we will certainly take it into consideration as we continue to enhance our dining options for future guests.Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future for another enjoyable stay!Warm regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you for taking the time to share your feedback regarding your recent stay at A Rock Resort Langkawi. We appreciate your insights and are glad to hear that you enjoyed the overall experience.We’re pleased that you found our breakfast to be tasty and satisfactory, even if it did not offer an extensive variety. Your comments will help us as we continuously strive to enhance our offerings.I also appreciate your note about the cleanliness of your room and will ensure that our maintenance team looks into the air conditioning issue you mentioned. Our goal is to provide a comfortable environment for all our guests, and your feedback is invaluable in helping us achieve this.It’s wonderful to know that you enjoyed the beautiful views and found our resort to be a healing retreat. We hope to welcome you back soon for another memorable stay.Warm regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you for taking the time to share your recent experience at A Rock Resort Langkawi. We are thrilled to hear that you found our resort to be Instagrammable and filled with authentic photo opportunities.Your feedback is invaluable to us as we strive to create memorable experiences for all our guests. We are delighted that you enjoyed the scenic spots throughout the resort, and we hope they added a special touch to your stay.If you have any additional comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!Best regards,Fikri SyazwanFront Office Manager

Risposta dalla struttura: Thank you for taking the time to share your recent experience at A Rock Resort Langkawi. We are thrilled to hear that you enjoyed your stay and found our resort room to be nice.It’s wonderful to know that you were able to create lasting memories with your best friends during your visit. We take pride in providing professional customer service, and it’s rewarding to see that reflected in your feedback.If you have any photos from your stay that you would like to share, we would love to see them! Your insights help us continue to enhance our guests' experiences.We look forward to welcoming you back for another memorable getaway in Langkawi!Best regards,Fikri SyazwanFront Office Manager