Swan Garden Hotel

Recensioni su Swan Garden Hotel

Swan Garden Hotel

1, Jalan KSB 1, Taman Kota Syahbandar, Melaka, 75200, MalaysiaDettagli hotel
Swan Garden Hotel
Swan Garden HotelSwan Garden HotelSwan Garden Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.8/5
Buono
113 recensione
Recensioni verificate
Ubicazione4.0
Strutture e servizi3.8
Servizio3.7
Pulizia3.9
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Tutte le recensioni(113)
Recensioni positive(104)
Recensioni con foto/video(34)
Soggiorno meraviglioso!(25)
Camere magnifiche(19)
Posizione ideale(11)
Camere ampie(9)
Posizione conveniente(8)
Troppo rumore(6)
Parcheggio comodo(6)
Ideale per viaggi di lavoro(5)
Recensioni negative(9)
AWongTY
Camera Premier con letto a due piazze
Soggiorno: ott 2024
Famiglia
27 recensione
4.0/5
Molto buono
Pubblicata: 3 nov 2024
Comfortable and fair room price. Easy to find parking and classic British style look. Hotel Service is good and friendly.
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6/9
Risposta dalla struttura: Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay with us. We truly appreciate your kind words and look forward to welcoming you back for another great stay!
Utente anonimo
Suite Giardino
Soggiorno: set 2024
Famiglia
126 recensione
4.5/5
Ottimo
Pubblicata: 4 nov 2024
Second stay but first time taking breakfast here. Gosh!!! The breakfast very lousy, the girl at the cafe was rude. If you dont want to work, pls resign! She said our room is not include breakfast rudely, when i ask reception, we got breakfasf. A+ for the reception and the room. But F for the breakfast.
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Risposta dalla struttura: Thank you for taking the time to share your experience. We are very sorry to hear about the issues you encountered during breakfast. We will address this with our team to ensure it does not happen again. We're glad to hear that you were satisfied with your room, and we truly appreciate your feedback. We hope to have the chance to welcome you back and provide a much better experience in the future.
Utente ospite
Camera Superior con due letti singoli
Soggiorno: ott 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 24 dic 2024
Nice hotel but no swimming pool. Need to cross the road to the next building for pool activities
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Utente anonimo
Camera Superior King
Soggiorno: giu 2024
Viaggio con amici
4 recensione
3.5/5
Pubblicata: 6 ago 2024
The location so convenient but the surrounding sound so noisy and too loud especially at midnight.
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Risposta dalla struttura: Thank you for your review! We're glad to hear that you found our location convenient. We truly apologize for the noise issues you experienced, especially at midnight. Your feedback is valuable, and we'll look into ways to minimize the surrounding sound for a more peaceful stay. We hope to have the opportunity to welcome you back and provide a more restful experience.
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: ott 2024
Famiglia
1 recensione
2.7/5
Pubblicata: 16 nov 2024
Stated 24 hours front counter service, when I check in, there is no one at front desk, after 15mins waiting, I called to resort hotel and the staff help to contact staff.
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Risposta dalla struttura: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the front desk service. We will address this issue to ensure it doesn’t happen again. We hope to have the opportunity to offer you a better experience on your next visit.
cheah woi leong
Camera Deluxe (con vista sul cortile)
Soggiorno: ott 2024
Coppia
1 recensione
3.2/5
Pubblicata: 2 nov 2024
The pillow got smelly and towel also not so clean. Location is good Very near the jonker street
Traduci
Risposta dalla struttura: Thank you for your feedback. We apologize for the issues you experienced during your stay. We will address this with our housekeeping team to ensure better quality control in the future. We appreciate your comments and hope to welcome you back for a more comfortable stay next time.
Mcha
Camera Premier con 2 letti singoli
Soggiorno: ott 2024
Lavoro
110 recensione
3.0/5
Pubblicata: 21 nov 2024
The hotel location is excellent and easy to get good restaurants near around
Traduci
Risposta dalla struttura: Thank you for your kind review! We're so glad to hear that you enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay!
che azmaini
Camera Deluxe King
Soggiorno: gen 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 6 mag 2024
Spacious room, friendly staff. I stay di old building but swimming pool di new building which is sebelah je. Swimming pool best
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See Toh Chee Kin
Camera Deluxe King
Soggiorno: gen 2024
Lavoro
77 recensione
4.0/5
Molto buono
Pubblicata: 27 feb 2024
Can't complaint on the hotel Value for money and good location
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coolmeng
Camera Superior King
Soggiorno: mag 2024
Coppia
10 recensione
1.2/5
Pubblicata: 17 giu 2024
When go into room got smell. Window curtain very dirty n bathroom also dirty.. no more again for next trip
Traduci
Risposta dalla struttura: Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We truly appreciate your input, and we hope you’ll consider giving us another chance in the future to provide you with a much better experience.
Qiao Jie
Suite Giardino
Soggiorno: mag 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 21 lug 2024
The room is big and clean but a little bit old. The check in and out service are excellent even tho we check in quite late at night. There are few restaurants and shop lots at the surrounding. It's a short distance to the Jonker street by car. Overall, we had a great time staying at this hotel.
Traduci
Risposta dalla struttura: Thank you for your wonderful review! We're happy to hear that you enjoyed your stay with us. We truly value your feedback, and we’ll continue to work on maintaining and improving our facilities. We look forward to welcoming you back for another enjoyable stay!
Syaidatul Farhana
Suite Giardino
Soggiorno: feb 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 mar 2024
Overall was very satisfied n will repeat again
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Utente ospite
Suite Giardino
Soggiorno: mag 2024
Coppia
9 recensione
4.5/5
Ottimo
Pubblicata: 9 giu 2024
We found Swan Garden hotel a very pleasant place to stay in Melaka. The rooms are spacious , bright and clean . The access to the hotel in convenient and parking available . Fantastic infinity book at the Swan Garden Resort . The staff is particularly welcoming, friendly and helpful. We shall return to this place during our next visit to Melaka. .
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Marvin Ng
Camera Superior King
Soggiorno: mag 2024
Coppia
11 recensione
3.7/5
Pubblicata: 3 giu 2024
The reason I chosen this hotel were because of the EV chargers right below the lobby. Front office service can be improved especially the ladies who seems lack of motivation in their duty. Room is clean and location is good with many restaurants nearby.
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Lynne Meow
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2023
Famiglia
32 recensione
3.5/5
Pubblicata: 27 nov 2023
Have a Large swimming pool and great scenery view Far away from Melaka Town. Overall is ok
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