Hotel vicino a Tempio Pa Huak, Luang Prabang

This was my first time staying at this hotel (chosen because it is top-rated), but unfortunately it was a disappointing experience for me as a business traveller. Apart from the central location, the stay did not meet my expectations. I booked a double-bed room and requested the second floor with a temple view. The staff informed me that the second floor was fully booked, and even the double-bed rooms were unavailable, so they gave me a twin room (no. 3) and pushed the beds together. The only good part was that the room still had a partial temple view from the window. The room itself was beautifully decorated, but there were no basic amenities such as slippers, toothbrush, razor, or comb unless requested at reception. I returned to the hotel close to midnight after a long day, only to find the reception closed, no staff available, and no information on how to contact anyone. There was also no in-room phone. I had to walk barefoot on the cold hard floor, could not brush my teeth, and could not request an iron to prepare for my meeting the next morning. In the morning, staff were still not present at 6:00 AM when I needed toiletries. When they finally arrived, I overheard the housekeeper saying they had run out of stock and that I should “go buy it outside,” which made me feel quite unwelcome as a guest paying a high room rate. The receptionist then repeated the same message without offering any guidance on where to buy items. Additionally, while the hotel claims to reduce single-use amenities for environmental reasons, they still provide drinking water in plastic bottles instead of glass — something that should be improved. I would like to compliment the staff member on duty on the morning of the 12th Nov 2025 at around 6:00 AM. I wanted to prepare food for almsgiving, and he kindly gave me helpful advice. He even went to ask a nearby vendor to bring the items I needed so that I could receive the service conveniently. I truly appreciate his assistance and excellent service. Overall, the lack of essential amenities, poor service availability, and unprofessional attitude made my stay uncomfortable. This will be my first and last stay at this hotel.

La struttura è bella e in posizione perfetta. Le biciclette sono sempre a disposizione e si gira per la città con molta facilità. La colazione è molto curata, abbondante e con prodotti davvero buoni. Camera spaziosa e pulita. A mio avviso quello che fa davvero la differenza è la disponibilità del personale, sono tutti gentilissimi e si impegnano per fare stare bene l’ospite. Lo consiglierei e spero di tornarci.

Very well sized room, fully equipped with everything you need for a relaxing stay, lighting could be improved, room still a little dark. Some switches has seen better days, switching on / off lights can be confusing, need to try a couple of times to get the right one. Service is good overall, checkout was not as smooth as expected, took a while and printer was not working, couldnt get my invoice printed.

La posizione è buona, tranquilla in una zona trafficata, colazione inclusa, molto conveniente, biancheria pulita, soggiorno confortevole

Balcony mornings ☕✨ Loved the design of this space and how close it is to everything on my itinerary! 🗺️ The Real Review: Definitely book online via Trip.com to grab a cheaper rate! The room itself is beautiful (though it did carry a strong cigarette smell, sadly 🚭). The toilet is on the smaller side, but the shower is huge with amazing water pressure. Breakfast was just average, but that balcony time made it all worth it. #HotelStay #HotelStay #HonestReview #GroundedTraveler

L'hotel è difficile da trovare, situato in una strada a circa due chilometri dal mercato notturno. Lo stile generale è chiaramente quello di una guesthouse ristrutturata privatamente. Mi hanno dato una stanza al piano terra con una porta scorrevole che si affaccia direttamente sulla strada, proprio di fronte all'ingresso dell'hotel. A dire il vero, non mi sentivo molto a mio agio a pernottare lì di notte, dato che la sicurezza in Laos non è paragonabile a quella in Cina. L'unico vantaggio era il servizio gratuito di carrelli elettrici per raggiungere il mercato notturno.

Il migliore!! La direttrice Lynn è super disponibile. Questo posto è letteralmente incantevole. Offrono un'ottima e tranquilla colazione proprio sul fiume. Questo sarà il mio hotel di riferimento a Luang Prabang.

Personale educato, disponibile, location vicino a tutti i punti di interesse, camera fresca e pulita

Прекрасный отель опишу подробно. Во-первых, он находится на удалении от центра города, и это очень хорошо, потому что в центре очень шумно, кафе, бары, караоке, толпы туристов. В отеле есть бесплатный шаттл, это очень удобно, ехать совсем недолго. Во-вторых, есть спортивный зал и бассейн с мелкой зоной и с нормальной глубиной 160 сантиметров, чистят его каждый день. Когда целый день гуляешь по храмам и горам, то это просто отлично - вечером поплавать и расслабиться. Третье, интернет был очень хороший, ничего не надо ждать. Четвёртое, завтрак по меню, его надо выбрать на следующий день с указанием времени, была и сытная еда, и салат, и фрукты, голодными никогда не были. У нашего номера был отличный балкон, там кресла и столик, прекрасно можно посидеть и посмотреть на закат, почитать книгу, или пропустить стаканчик. Убирали чисто. Самое в отеле лучшее - это его работники, очень внимательные, добрые, всегда готовые помочь. Будем с большой теплотой в сердце вспоминать прекрасную Vilaikham. В общем, обязательно туда вернёмся, если снова приедем. Есть ли что-то отрицательное в отеле? Совсем немного. Туалет, который разделён с номером только символической дверцей, сначала шокировал, но оказалось, что не так это и мешает жить. Если же прямо помешает, то на этаже есть туалеты, это всего несколько метров пройти. И шумные китайские туристы, которые кричат, как школьники, всё время, но это в любом отеле мира одинаково, такие уж они эмоциональные. В общем, плюсы перевешивают многократно, мы там неделю прожили, и было жалко уезжать.

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