Hotel vicino a Stadio Victor Jara, Santiago del Cile

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

The Park Plaza was centrally located to many parks, cathedrals, and squares where local merchants would gather. A great grocery store was right behind the apartment tower, which was great convenience. The apartment was a two story loft with full kitchen, bathtub and shower, refrigerator, stove cooking utensils, and microwave. It had two balconies on the first and second story. The only complaint really was the couch-more like a futon that sat only inches from the floor, very hard to get out of, and very uncomfortable. I just used the chairs instead. The bed was very comfortable and had televisions on both floors. CNN intl and Fox intl was on both TVs. Definitely a good place to stay for the price. My room had great views of the Andes in the distance. Staff was very accommodating. I will stay here again on my next trip

Buon albergo, posizione centrale, ristorante interno

El check in es muy bueno y rápido. La calidad del desayuno no es muy buena, por ejemplo, las frutas están duras. Me gustó que haya un filtro de agua a disposición en la recepción y en todos los pisos. La piscina es bastante estrecha y que yo sepa no hay toallas a disposición allí. Finalmente, un pequeño detalle salimos antes desayuno las 7 de la mañana, horario oficial del desayuno y nos negaron poner en un plato un par de cosas para comer aunque el bufet ya estaba listo.

Camera fantastica, personale disponibile e colazione abbondante. Servizio di trasferimento perfetto.

Adoro questo hotel! Non mi piacciono gli hotel standard in catena, quindi questo è stato perfetto per me. Situato in un'area molto sicura e conveniente. Solo un Uber due volte, uno dalla Funicular e l'altro all'aeroporto. Ci siamo camminati tutti gli altri. Situato vicino al Giardino Sculpture e a piedi di distanza dai gondoli e dal centro! Il personale era così dolce e utile. La signora della sala colazione ha avuto tutto il tè quando le ho detto che andavamo via, ci hanno dato un buon consiglio su dove andare e hanno anche una scala di mano per pesare i bagagli! Non c'è ascensore, quindi non lo sappia se hai bagagli pesanti o non puoi fare le scale. Mia sorella odiava il doccia, l'ho amata. I letti erano confortevoli e la stanza era pulita. L'unica questione, che non era importante per me, ma potrebbe essere per te. Sono molto consapevoli dell’ambiente a Santiago, quindi le tovaglie non erano un bianco di crisp, ma erano pulite e utili; il bar era anche buono, ma il servizio alimentare ci ha preso, ma quando finalmente è arrivato era molto buono. Il caffè nella sala colazione era favoloso! Acqua nel lobby 24/7. Desk mannato 24/7. Ti hanno infilato dentro e fuori, che mi piaceva. Il cameriere del desk front era andato fuori dal dovere, ma mi aspettavano per aiutarmi a pesare i miei bagagli. Rimango lì ancora?In un battito cardiaco!! Solo le aree turistiche FYI sono chiuse principalmente lunedì. Quindi non c'è salto su salto fuori autobus e nessun gondola. Ma il funicular era in corsa.

Impianti: le strutture hanno un senso dell'età, ma sono molto pulite, circostanti e prospere, ci sono strade commerciali a piedi, molti ristoranti.La colazione è molto ricco, pulita, la mancanza di acqua calda negli Stati Uniti e in Cina.

⭐️⭐️⭐️⭐️⭐️ Amazing Stay – Great Value and Service I had a fantastic experience at Hotel Sommelier Loft. The staff were incredibly welcoming and helpful, always ready to assist with a smile. The rooms were spotlessly clean, well-designed, and very comfortable. I especially appreciated the central location — close to restaurants, shops, and major attractions, yet still peaceful at night. It’s also excellent value for money, offering quality service and comfort without the high price. Highly recommended for anyone visiting the area!

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

Ho passato una bella notte in questo alloggio! Tutto era perfetto dall'inizio alla fine: accoglienza calda, camera pulita e confortevole, lettiera di qualità e ambiente tranquillo. Il colazione incluso merita una menzione speciale: molto completo, vario e delizioso, con prodotti freschi e ben presentati.