THE MOST HORRIBLE THING YOU CAN FIND IN LAKE HAVASU. THE WORST EXPERIENCE WE HAVE HAD IN OUR LIFE STAYING IN HOTELS. I DO NOT KNOW WHERE TO START. I WILL START WITH THE ONLY GOOD THING: THE ATTENTION OF THERESA, EXCELLENT HER ATTENTION AND HELP TO TRY TO RESOLVE SOMETHING. I DON'T KNOW THE NAME OF WHO CHECKED US IN BUT A VERY NICE PERSON. THE HORRIBLE: The worst of dirty and stinky since you enter the elevator and go out to the hall that leads to the room. Stained, smelly, dirty carpet. The room: The toilet bathroom leaking water all night because the flush did not work, door in poor condition, broken wall, stained bathroom tub and they do not provide you with a bath mat, or floor towel, paper roll holder in poor condition, stained towels They looked dirty. The room, the furniture all damaged, stained lamps, stained, smelly and dirty chair. The beds, old uncomfortable mattress, covers beds with blood stains, stained sheets, dirty and smelly pillows, despite having double pillow shams, telephone disconnected we could not communicate with the front desk, I had to call from my cell phone, to ask Wifi and they didn't want to give it to me because it was very slow and it disconnects, that's what they told me. VERY BAD NIGHT WE COULD NOT REST DUE TO THE BAD ODOR AND THE UNCOMFORTABLE BEDS. The next morning we wanted to check out and cancel 1 night because we checked in for 2 nights, we wanted to find another hotel or leave the city, they did not want to refund, they said it was hotel policy, when we told them the reason, Theresa very good attention, we changed to another ”renovated” room At least it didn't stink. The only thing is that the room was well painted and furniture in good condition, but the bathroom was the same all night throwing water, the beds were too uncomfortable, the sheets were stained, but at least they were not dirty. WHAT COULD WE DO BUT STAY SINCE THEY DIDN'T REFUND US ANYTHING. OUR RECOMMENDATION STUDIO 6 THE WORST YOU CAN FIND, BETTER SLEEP IN A TRAVEL CENTER.
Molto buono
100 Recensioni