Recensioni su Renaissance Barcelona Fira Hotel

Pessimo servizio clienti. Il personale della reception è privo di educazione e professionalità. Ci sono voluti più di 40 minuti per registrarmi e altri 30 minuti per darmi la chiave della stanza. Inoltre si rifiutano di aggiungere punti Bonvoy al mio account perché ho prenotato la stanza tramite trip.com, il peggior servizio di sempre di un hotel Bonvoy.

We had a great stay here. The hotel is absolutely lovely. The rooftop pool and bar are great in the afternoon for a dip and sundowners. We were treated to complementary cava during the stay. The rooms are very clean and comfortable, but we had a strange situation with a random man entering our room without knocking or announcing himself. He seemed to be in charge of service or maintenance. Housekeeping also didn't clean our room on the first night. Apart from this we really enjoyed our stay here and would stay here again. The close proximity to the metro was also a bonus.

The staff helped us check in was very nice and friendly but on contrary, the staff when check out was a bit cool. Roof-top pool was fantastic though we didn't swim. Breakfast was excellent. Many choices. Though we had breakfast for three days, we still didn't feel boring. About parking, it was convenient. Parking was just in the basement. About cleanliness, it was really disappointed. When first going into the room, every things were white in color and looked clean and comfy. But later we saw disgusting reddish brown dirt and stain on the white curtain and on the toilet door. We also encountered cleanliness problem during breakfast time. At least 3-4 plates in the pile of 'clean' plates had very obvious dirt on them. The hotel should pay special attention to these.

Room was clean and tidy 👍 I am check in about midnight, have 2 receptionist at that time. One guy wearing glasses can’t do my check in properly take time but can’t finish , then will have another tall guy to taking care for me. Breakfast very good and variety. I love avocado, but in last day breakfast not have it very sad. Overall was good, if I have a chance to come back again will choose this hotel.

Good hotel. The only complaint is that it is not too easy to call an Uber or taxi to the cruise terminal - a bit chaotic.

I stayed at this hotel with a friend. Although it's a bit far from the city center, the facilities are good for the price. However, we experienced some inconvenience as we had booked a twin room, but due to overbooking, we had to stay in a different room for one night.

Amazing hotel and pool! Location not that good if you want to tour around Barcelona

Everything is perfect, definitely will come next time! Though the breakfast may be a bit expensive~

Very good hotel, nice view and nice roof top swimming poo.

Wonderful architecture and interior design！ nice breakfast and good location. Carpark spaces are nice and spacious!

The hotel is close to metro and a big shopping mall, though it takes 15 minutes to travel to the city centre. A nice and clean hotel with attentive service. The breakfast has a wide variety of food. This is our second time in this hotel.

It was amazing - nice location and beautiful hotel - and the personnel were very helpful.

Friendly and clean. Overall good for business traveller

Best was the rooftop with their pool and view. Generally a little far from the city, taking into consideration that Barcelona is actually quite small and condensed, but generally very fine.