Hotel Solare a Kyoto

This is a modern minimalistic boutique hotel that we enjoyed! The design of the hotel has zen elements (the creative zen garden layed vertically against the wall) that I really loved. The room itself is more of a wooden theme that is cozy and relatively spacious for Japanese hotel standard. There is sufficient space to lay the luggages and also to sit (a luxury in most Japanese hotels). However, the hotel is slightly further from kyoto station and require some walking (which is inconvenient for lugging the luggages as the pavement is bumpy). Also the hotel is situated beside a road and near a hotel, sometimes at night we could hear the ambulance sirens which may be a problem for light sleepers. However, really enjoyed the hotel's own bath house which looks very new and clean. It is equipped with dyson hair dryers and you can have free ice cream popsicles after your bath! A great way to end a tiring day full of walking in Kyoto :)

Ho passato la notte di sabato a dicembre.Ho scelto questo hotel perché è il prezzo di cose nuove e cose di valore.Sono tornato dalla stazione di Chen Huangda Palace a piedi.Cinque stazioni di autobus sono la stazione di autobus più vicina, ma il taxi dalla stazione di Kyoto può essere inaspettato. E'anche lontano da cinque stazioni della metropolitana.Ci sono molti negozi conveniente vicino all'hotel.Penso che sia una buona idea mangiare colazione in un delizioso negozio di pane.La procedura di soggiorno è normale.La ricezione e il pagamento sono separati.La bicicletta è nella sala frontale, quindi posso noleggiarla, ma non ho chiesto speciale. La stanza è una stanza intorno al sesto piano.La dimensione della stanza sembra essere la stessa sul pavimento.La stanza è grande, il letto è circa il letto grande.E'perfetto, ma a causa dell'elettricità sul tavolo, non è un ambiente che può lavorare a distanza e è difficile bere tè. L'aria condizionata è vicino alla porta, ci vuole molto tempo per riscaldare l'intera stanza, e l'angolo della stanza è ancora freddo.Poiché è usato da due persone, quindi, se hai preparato un pannolino per almeno due persone, sarei grato, ma non è così.La finestra è un po'di guasto. Forse perché c'è un cappello fuori dalla finestra.Anche sabato, vale la pena, quindi non ho niente da dire, ma penso che sia meglio rilassarmi nella stanza.Se vale la pena, posso rimanere.

The hotel management let us down in the last 15 minutes before we left although everything was good before then. We checked out 15 minutes earlier at around 9.45 in the morning and loaded our luggage to our car at the hotel parking space. Just walked away, a man rushed to us and yelled at us without showing his identity: ‘Did you park your car there? You must go now!’ We said that we were the hotel guest and asked who he was. Reluctantly but still not showing his name badge, he said that he was the hotel manager (what a hotel manager!) and insisted we must drive away immediately. Very unset to a hotel guest who was allowed by its staff to park their car the night before to be greeted by a manager like that, right? Going back to the hotel front desk to settle the trouble, the man remained arrogant, did not apologize and just kept saying ‘you CANNOT park the car’ without mentioning why we COULD in fact park our car there overnight. (Why it was permitted by front desk staff? Why was there no sign and no block there? Why no one called to our room and explained if it was a breach of hotel regulation?) When we said as a hotel guest we should still have the right to park the car before checkout time which was 10.00 am, the man seemed not figuring out what our argument was and, most ridiculously, as a hotel manager to greet guests all over the world, he did not know what the words ‘courtesy’ and ‘polite’ mean. Fortunately we just stayed at Chisun Premium Kujo for one night in our 7-day trip in Kyoto. It was a totally different experience when we stayed at 俵屋旅館and Gate Hotel the following days, which was an authentic Kyoto experience to a frequent Kyoto traveller like us. As management in our own company, we reassure that, from Chisun’s experience, training to manager is much more important than to junior staff. Very often it is the management, not frontline staff, who irritates customers and ruins the company’s reputation. We had the man’s business card at last but are not going to show here. Hope the hotel management can train their staff professionally in the future.

My room is facing Toji temple, amazing view. Hotel staff is very helpful. House keeping did an excellent job. Suggest the hotel to put public bath etiquette in English and Chinese. I saw a western guest did not clean herself before entering the public bath; two Chinese speakers guests soaked in the public bath with bath towels covered there bodes.

Cet hôtel tout neuf qui a ouvert le 29 septembre 2023 est bien localisé à un coin de rue du croisement des deux lignes de métro de Kyoto. Son nom étonnant réfère sans doute au « lounge » du rez-de-chaussée ouvert 24 heures par jour où on offre du café et des jus de fruit à volonté en plus d’une dizaine de types de pain différents (variant selon l’heure, des croissants étant par exemple offerts le matin et des feuilletés au fromage en fin de journée). Une agréable musique d’ambiance y est diffusée et les fauteuils et sofas y sont très confortables. Soulignons de plus les éléments suivants : • les chambres sont de taille très moyenne mais bien aménagées et lumineuses; • une bouteille de plastique réutilisable est offerte à l’arrivée pour qu’on puisse garder de l’eau au frais dans le petit frigo de la chambre; • le personnel est avenant, parlant toutefois peu l’anglais ou d’autres langues que le japonais; • l’hôtel est encore en rodage et il est arrivé un matin (sur 11) que le lounge était à l’abandon, dépourvu de pains et de jus, les glaçons ayant fondu dans le bac; il n’y avait personne au comptoir de réception; • le ménage des chambres est fait à fond quotidiennement avec changement des draps à la demande; • la buanderie (payante) offre une seule lessiveuse et une seule sécheuse.

It’s near the subway station, walking distance. With 7-11 in front and Starbucks nearby. Nearby McDonalds also. Very clean room, good water pressure, good heater, with clean towels, BUT no drinking water provided. Good room size, we were 3 adults (family), with small table for coffee drinking, eating snacks. With 2 packets of green tea BUT no coffee.