Hotel in zona Kuching Wetland National Park, Kuching

Nuovo hotel a Kuching, ultima aggiunta. Bella architettura edilizia, l'esistenza di Sheraton ha reso la città di Kuching stupenda di notte. Ero all'hotel per un incontro di squadra di fine settimana fuori. Tutto il feedback che ho ricevuto dai nostri colleghi della Malaysia occidentale - il personale era caldo e amichevole; il cibo era bello, solo il feedback - il caffè servito dalla macchina diventa troppo freddo, probabilmente a causa del freddo aria condizionata. Spero che questo hotel migliorerà ulteriormente i loro servizi e rimarrà al primo posto!

It is located close to business centre where you can conveniently reach entertainment, shopping mall, tourist spot and restaurants. As expected from the budget hotel, the cleanliness and maintenance of wear and tear would be visible but bearable. The water pressure and heater worked satisfactorily. Would recommend to travellers who only use the hotel for night sleep.

Il personale è amichevole e permettere il check-out tardi a 1pm. è un buon gesto. Questo è un sacco di personale con l'hotel. se sto viaggiando a Kuching. Certo di restare di nuovo qui.La posizione è magnifica in cui la notte può guardare la fonte musicale al fronte d'acqua. Per migliorare la struttura della stanza: mini bar frigo per tutte le camere. e più canali TV.

Most friendly and helpful receptionist and staff ever. It was clean, tidy & stylist. Excellent service.Staffs also very friendly Only at restaurant breakfast section,one of the staff not really friendly Upon asking for breakfast, the staff person shouted at me by saying ”CLOSED” at 10am. Look at my watch, 9:54am.still available 6 minute bfor 10am.Its ok. Really recommend this hotel. Thank you

Hotel is around 2.5km to waterfront, a bit far but a lot of bars and eateries along the way. Breakfast was good in terms of taste but only consisted of asian food mostly, not much variety. Parking is available but not free as it requires parking coupon. Room was okay in sizes and amenities. However, there was broken flooring and no storage/rack in the shower room which makes it difficult to put toiletries for showering. The tv was also small for the distance between the bed and tv. Towels were old and please replace it. Otherwise, the wins for this hotel were parking, breakfast availability and competitive price. Overall stay experience was 6/10.

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Kingwood is the first hotel I stayed in Kuching. I had a good experience in the Kingwood Sibu branch, but here in Kuching it is much smaller, almost like an inn-type lodging. This hotel is basic and sufficient for the average traveller. Just remember to bring your own toothbrush and toothpaste as the hotel doesn't provide any! I have stayed on the First Floor during both visits, same level as the swimming pool. Do note the pool is quite small. The cafe is spacious and comfortable. Breakfast consist of either ala-carte (nasi lemak, fried noodles, porridge, western) or buffet depending on the occupancy rate. My favorite is the fish porridge. So fresh and hot!

Stavo lì una notte. Il servizio è buono, la prima stanza è profumata di sigarette, informata e immediatamente sostituita con un'altra stanza. Camera pulita. Non spaziosa ma per un paio è sufficiente. La colazione è buona, non troppo varietà, ma ha noodles, porridge, lassa, pane, frittelle ecc. Nessun latte 🥛 stamattina.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

This hotel is comfort because it cleans, fast service and nearby the mini mart. Just in case you need something, it’s easy to find. More over this hotel also located in the middle of the town so easy to go to Mall or whatever.