Pullman Kuching

The room feels a bit old, although it’s spacious. The newly renovated rooms will only be available from October 2025 onwards. The hotel is still undergoing renovations, but the lobby has already been nicely completed.

The hotel was under major renovation during my stay, so the first day check-in was at level 21. It was a bit confusing at first since my Grab driver dropped me at the side entrance, I had to go through the mall, carry my heavy luggage up one flight of stairs, and then take the lift to level 21. By the next day, the new main lobby was open, and I must say it looks very modern and welcoming! There was still a slight smell lingering and, strangely, quite a lot of flies around, but overall it’s a big improvement. The room itself felt a little old and dated. The corridor had a mild moldy smell, and while the room was generally clean, there was some dust in the corners. Hopefully, room renovations will follow soon. The real highlight of this hotel is the staff. Every single person I encountered was attentive, helpful, and easygoing, just like the wonderful local people I met in Kuching. With updated rooms to match their excellent service, this place would be perfect.

Although hotel lobby is on renovation, and their check in counter will be at level 21. And the great thing is hotel breakfast will be at level 22 executive longue with incredible high view.

Great location near to riverfront. Although it was under renovation but it’s overall a good stay with right coordination.

The hotel is under renovation and many areas are closed including the pool. The conceige is located at 21st floor instead of thr usual lobby. Frankly the building is old which needs an upgrade badly. I believed is a better choice to stay after the upgrade. Service wise is excellent though.

Still under renovation so the lobby is a bit messy and Grab almost can't find the place to pick me up. Stephanie offered me complimentary breakfast, though my booking doesn't inlcude. Short one day stay so didn't get to use the facilties. Will visit again next when renovation is over.