Kota Kinabalu: hotel con bar

I had a wonderful stay at this hotel! The check-in process was smooth and easy, and the hotel itself is beautiful with clean and comfortable rooms. What made the experience even more special was the thoughtful service. they helped me arrange a birthday cake in advance and even gave me a free room upgrade. I truly appreciate the warm hospitality. Highly recommended!

Dalla reception al personale addetto alle pulizie, persino chi ci ha aiutato a spingere i bagagli è stato molto disponibile, soprattutto il personale che ci ha ripulito la camera, davvero premuroso e attento! Ho soggiornato in tantissimi hotel, ma questa è la prima volta che sono rimasto sorpreso dal personale addetto alle pulizie! Servizio di prima classe, fantastico.

Rooms are clean. Room is nice and spacious. Facilities like the gym and pool are sufficient. Buffet breakfast was as expected as well. Basically a you pay for what you get kind of place. If you’re the type of traveler that likes to enjoy the hotel amenities and just chill there then this is a good place to go to. Has a very nice Chinese seafood restaurant located behind the hotel. Also for supper you could head to the fried chicken fast food restaurant behind the hotel too which is open 24 hours. Parking is free for guests who are staying.

L'hotel è così vicino al jet per le isole saltando, come 5 minuti a piedi. Ci sono un 7/11 scendendo e un negozio gratuito, un centro commerciale, un museo in alto e molti ristoranti a 5 minuti a piedi. Ci sono 6 di noi per questo viaggio, quindi abbiamo prenotato 3 camere da letto con suite familiare, che è così grande, 3 camere da letto con 1 grande soggiorno, balcone, cucina (microonde, utensili, piastre e bolle, frigorifero, piccolo forno, cucina di induzione, catena di range), e tre bagni sorprendenti, penso sia abbastanza ideale per la famiglia.

The room was very clean, the room attendant (City Safira) was excellent. Everything went well as what we expected.  

Per i turisti, l'hotel è in un'ottima posizione. Il servizio è ottimo. C'è un ragazzo molto gentile alla reception. La camera ha vista mare. Ci sono segni di ristrutturazione, ma i servizi sono ancora un po' datati. La funzione di regolazione della temperatura dell'aria condizionata nella mia camera non sembra funzionare. Si può solo accendere e spegnere. Non può essere mantenuta a una temperatura specifica. Quando l'aria condizionata è accesa, raffredda all'infinito. C'è solo una sedia da ufficio nella mia camera e non ci sono due sgabelli arancioni con vista mare.

I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)

I had a wonderful experience at Le Meridien Hotel Kota Kinabalu, especially thanks to the exceptional service from the reception staff, Nur Shafiqah. She welcomed me warmly and with a very positive attitude right from check-in. Nur Shafiqah was extremely attentive to all my questions and answered them patiently and clearly. She even went the extra mile by offering me the best available room during the stay, accommodating my requests perfectly. Her professionalism and friendly demeanor truly made my visit more enjoyable. Highly recommended!!

La squadra del Lounge Club è amichevole esp Felicia Petrus, ospite e utile anche & Isacc. La stanza è confortevole, ma hanno dimenticato di riempire il gel da doccia e il tè da caffè nella stanza. Il colazione non è così fantastico nonostante la vasta selezione, sia troppo salato o troppo dolce.

Despite the gloomy weather my friends and I had an enjoyable stay. Highlight is the 23F bar, good food and cocktails are super delicious. Highly recommend anything based with rice wine and plum. Love the staffs, very friendly and responsive. Even after last order they managed to make an exception and made my fav cocktail haus bah. The service will definitely be one of the reasons for my future comeback stay here.