Recensioni su Cove Resort Palau

Risposta dalla struttura: Greetings from COVE Resort Palau!Thank you so much for leaving us this wonderful review.We are more than happy to hear that you had a wonderful stay with us.Your satisfaction and comfort is our main priority and we are glad to have met it.Again, thank you for sharing your experience and choosing to stay with us.Sincerely,COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau!Thank you for this great review. Our staff loves nothing more than to make sure your stay with us is exceptional.We look forward to seeing you here again at the COVE.Safe travels until the next time!Sincerely,COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau!Alii and thank you for staying with us.We greatly appreciate your review.We are happy to hear that you enjoyed our services and we’ll surely extend your kind words to our staff.Hope to see you on your next stay! Safe travels!Sincerely,COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau, Mr. Nicolas. Your feedback is highly appreciated! We would like to thank you for walking in and inquiring with us. As you have mentioned, you have dined at the Hungry Marlin Restaurant and we apologize for the inconvenience you have experienced. This was immediately brought to our attention through your review and we thank you for your honesty. We take full accountability and the necessary actions were taken as soon as possible to further avoid similar instances. Despite the strong winds that day, we do hope the surroundings of the beautiful coconut trees and the picturesque view of the Marina was worthwhile. We do hope to accommodate you one day for you to fully experience our services. Again, thank you for visiting and safe travels onto your next destination! Sincerely, COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau, Mrs. Chartrand! We would like to start off by saying how much of a pleasure it was having you stay with us. Every interaction we had with you and your family was never a dull moment. Thank you so much for your 5-star rating, it is in our high spirits to be a part of your experience in paradise. It absolutely makes our day hearing about how much our customers love the rooms/amenities and the great service our staff offers; we truly have a great team. Kath, Bea, the rest of the Front Desk staff and everyone here at the COVE want nothing more than to ensure you of a worthwhile stay, we extend our utmost gratitude. We look forward to delivering another excellent experience to you the next time you visit. See you on your next adventure-getaway, Chartrand Family! Sincerely, COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau! Thank you for leaving us your honest review. We are pleased to hear that you enjoyed your stay with us. Your feedback is vital for the improvement of our hotel and services. We apologize for the inconveniences you have experienced at the Hungry Marlin Restaurant. It is no excuse, sandwiches do not take an hour to make and we will definitely have our Kitchen Department review their procedures to avoid similar instances like this again. We also send out our sincere apologies if the staff seem uninterested, we promise you that everyone is more than happy to serve you. We hope we are not placed in your permanent disfavor due to this. You all have been such lovely guests and we look forward to welcoming you back. Hopefully, we can make it up to you in the future. Thank you for staying with us. Sincerely, COVE RESORT PALAU MANAGEMENT

Risposta dalla struttura: Greetings from COVE Resort Palau, Ms. Lindsay! Alii!~ Thank you for this great review. We are overjoyed with the appreciation our staff has received from you, Ms. Pat and Ms. Caroline. Their hard work and efforts don’t go unnoticeable and we are so grateful to have such amazing guests like you. We are glad that you enjoyed your stay. It was lovely having you and we hope it’s not the last time. Thank you for allowing us to be a part of your experience in paradise.