Ibis Koblenz City

Recensioni su Ibis Koblenz City

Ibis Koblenz City

Rizzastraße 42, Koblenz, 56068, GermanyDettagli hotel
Ibis Koblenz City
Ibis Koblenz CityIbis Koblenz CityIbis Koblenz City
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.7/5
47 recensione
Recensioni verificate
Ubicazione3.7
Strutture e servizi3.6
Servizio3.8
Pulizia3.8
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Tutte le recensioni(47)
Recensioni positive(24)
Recensioni con foto/video(3)
Recensioni negative(3)
Mohammad Saaideh
Camera Standard (letto matrimoniale alla francese)
Soggiorno: mar 2025
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 apr 2025
Great
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Butros Abdulnour
Camera Standard (letto matrimoniale alla francese)
Soggiorno: set 2022
Altro
3 recensione
5.0/5
Eccezionale
Pubblicata: 27 ott 2022
It was so good hotel and it was very good service and I enjoyed the time there
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Utente ospite
Camera Standard (2 letti singoli)
Soggiorno: set 2024
Altro
10 recensione
3.7/5
Pubblicata: 19 ott 2024
房間比較合適，比較乾淨，環境不算太吵，要求前台從一樓換到三樓。設施較簡單，沒有抽屜紙，特別是沒有開水壺甚感不便。價格稍貴
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Utente ospite
Camera Standard (letto matrimoniale alla francese)
Soggiorno: lug 2024
Solo
2 recensione
4.0/5
Molto buono
Pubblicata: 4 set 2024
水平和價格不是很匹配
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KarstenP633
Soggiorno: giu 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 22 lug 2024
Stayed one night with the family in this central hotel. Room was clean and spacious enough for an extra bed. We didn’t try their breakfast why we can’t speak for it. There was a few visitors in the bar a night which looked more like locals. We are happy to sleep there again
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Risposta dalla struttura: Dear Karsten, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner Manager ibis Koblenz City
Utente ospite
Soggiorno: feb 2024
Altro
1.0/5
Pubblicata: 1 mar 2024
I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.
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Risposta dalla struttura: Dear Guest, Thank you for your detailed feedback. You have made a non-cancellable reservation. Is a refund not possible. We have already informed you about this several times and our customer service also. Ingolf Wagner Manager ibis Koblenz City
travelingammonite
Soggiorno: set 2023
Viaggio con amici
4.0/5
Molto buono
Pubblicata: 7 ott 2023
I've stayed in a lot of Ibis hotels, and this was (in my personal experience) one of the more basic set ups. There's a bed & bath and not much else, which is okay. The staff was helpful and friendly, and I won't lower a rating because of how it compares to other hotels. I'm dinging a star because the bed was so hard and uncomfortable, I should have brought a sleeping bag. The pillows were used and deflated, so not even my head got any support. There were no hand towels. I woke up and my body hurt.
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Risposta dalla struttura: Thank you for sharing your experience with us and take the time to review Ibis Koblenz City. We greatly appreciate your feedback as it helps us strive to improve our services. We are sorry to hear about your experience with the bed and pillows in our hotel. At Ibis, we are committed to providing our guests a comfortable stay and we apologize if we were not able to meet this standard on this occasion. Although we cannot change the past, we will make sure that all of the necessary steps are taken in order to avoid similar issues in the future. Thank you again for taking the time to give us feedback. We hope that you will give us an opportunity to serve you better during your next visit! Best regards Ingolf Wagner Manager ibis Koblenz City
danny r
Soggiorno: ago 2023
Coppia
4.0/5
Molto buono
Pubblicata: 20 set 2023
Nice location for exploring city Check in and out very professional.Room slightly above Ibis standard,but needs more power outlets,but manageable.Person serving welcome drink very nice and smiling Only slightly difficult was parking,there are 2 garages on each side of Ibis,which one you go to?left hand side of entrance,but I did have to go in and ask.Maybe some sign would help Dannyr
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Risposta dalla struttura: Dear Danny, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner Manager ibis Koblenz City
Utente ospite
Soggiorno: nov 2022
Altro
4.0/5
Molto buono
Pubblicata: 12 dic 2022
Hotel in a good location, in a short walk you are already in the center. The rooms are basic, but very clean and quiet. The only problem is that we came from the Netherlands with an electric car and had a hard time finding a parking space for charging and the hotel does not offer this service. We asked for information, but they couldn't tell us anything.
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Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner Manager ibis Koblenz City
Utente ospite
Soggiorno: apr 2023
Altro
3.0/5
Pubblicata: 9 mag 2023
We sent four nights at this ageing IBIS Hotel near the station when walking part of the Rheinsteig. The hotel has all the basics, and the rooms are larger than is typical for the chain, but it all seems a bit soulless. That said, for its location, I'd stay again.
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Risposta dalla struttura: Dear Alanthe, thank you for your stay at our ibis Koblenz City and your feedback. We are happy with you that you have made this beautiful hike. Best regards Ingolf Wagner Manager ibis Koblenz City
Utente ospite
Soggiorno: gen 2023
Altro
4.0/5
Molto buono
Pubblicata: 27 feb 2023
It's an Ibis hotel, so you know what to expect. The hotel is located on walking distance to the city center/old town (5-10 min.) and the Railway Station (5 min.). Rooms are comfortable for a couple of days and include a private bathroom, TV, climate control and wifi. The underground car parking cost 9 euro/day for hotel guests. Staff is friendly and helpful.
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Risposta dalla struttura: Dear Paul, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Attention: NEW Price for Parking: 11,00€/24h Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Utente ospite
Soggiorno: dic 2022
Altro
3.0/5
Pubblicata: 31 gen 2023
The staff were friendly and welcoming. The room was as expected of an Ibis. Everywhere was clean including the corridor carpets which are often dirty in other Ibis hotels. This hotel is a short walk from the centre and just a little longer to the river. The only issue was the underground car park which is being rebuilt and caused some problems. Hopefully when finished it will be better.
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Risposta dalla struttura: Dear Guest. thank you for your Feedback. We hope, we see you again. Best regards Ingolf Wagner Manager ibis Koblenz City
Raul G
Soggiorno: set 2024
Coppia
4.0/5
Molto buono
Pubblicata: 9 ott 2024
El hotel tiene una buena ubicación cercano al centro de la ciudad y dispone de aparcamiento. La habitación la típica de Ibis, moderna, funcional y limpia. El personal de recepción fue muy amable, tanto en el registro como dándonos indicaciones para movernos por la ciudad.
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Risposta dalla struttura: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ingolf Wagner Manager ibis Koblenz City
Jean H
Soggiorno: nov 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
Établissement bien situé- possibilité de garer le véhicule en sous-sol - personnel sympathique- chambre spacieuse- à recommander - petit déjeuner très correct - prix attractif - en revanche le centre ville nous a un peu déçus au regard de la fréquentation
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Risposta dalla struttura: Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Utente ospite
Soggiorno: ott 2024
Altro
4.0/5
Molto buono
Pubblicata: 17 nov 2024
Hôtel très bien situé, chambre fonctionnelle, confortable, très bien agencé, personnel sympathique et disponible, petit déjeuner copieux et complet, garage en sous-sol avec accès en ascenseur directement à l'étage, prix raisonnable, en un mot parfait aucune critique à formuler
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