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Harrah's Joliet
4.1/599 Recensioni
My awful experience started when trying to call to book a room. There’s literally no way to just call and get the front desk. Instead I’m forwarded to their call center where someone tried suggestive selling no less than a dozen separate things to me. This was a room for my dads wedding as a place to crash. What should have been a quick call turned into 30 minutes of flowery words and the slowest service I’ve ever had. Were they polite? Absolutely. But it shouldn’t take so long for one booking. My aunt booked a room that smelled like pee. The manager said they didn’t smell anything, but when my aunt returned to the room, one of the couch cushions was ‘mysteriously’ gone. Did they get a discount? Nope. They got the $17 resort fee removed and that’s all. The remote on my tv was also dead, and no one answered the front desk the three times I called to get new batteries. When I checked out and mentioned it, the desk attendant made it seem like my fault for not going downstairs to face to face talk to someone for the batteries. The hotel is dingy, outdated to the point that the carpets look like 80’s roller rink carpeting, and the phone system is the single worst set up program I’ve ever experienced in my life. $350 for a total dump. I’d rather stay in a motel 8 next time.
Holiday Inn & Suites Joliet Southwest
4.4/582 Recensioni
Sto fermando in questo luogo per una notte. Camera pulita, bella. Il cibo era buono al ristorante e il servizio era eccellente. Doveva essere in piedi e sulla strada prima del giorno dopo. C’era un matrimonio all’hotel quella notte e la loro festa continuava sotto la mia stanza fuori al focolaio. È stata svegliata alle 1:45, con voce alta che pensavo fossero alla porta. È stata la festa al focolaio, 5 piani sotto. Pensavo che potesse andare a finire alle 2:40. Ho finalmente chiamato il dipartimento di fronte a lamentarmi. Ruby al dipartimento mi ha detto che non era al corrente di questo e che andava a dire loro di fermarsi. Alle 4:40 non c'erano segni che la festa fosse finita. Poiché non riuscivo a dormire, mi sono alzato e alle 6:15 quando sono uscito, c'erano ancora 8 persone nel pozzo del fuoco con un caso di Bud Light che continuava a festeggiare. Le canne di garbage si sgorgavano. Nessuno gli diceva di andarsene, quindi perché dovrebbero smettere? Per $269/night, questo non è quello che mi aspettavo.Se prenoti questo IHG, consiglio fortemente di avere una stanza sul lato opposto dell'edificio e sul 5° piano.
Home2 Suites by Hilton Joliet/Plainfield
4.6/567 Recensioni
We stayed here for a spring break getaway combined with a dance competition. We had a room next door to friends we were traveling with, so I appreciated that they worked to have us near each other. Beds were comfortable. Breakfast was good (better than many other hotels). The room itself was nice - couch that could be pulled out to a bed - we didn't need the extra bed, but the couch was actually pretty comfy. Lots of shelving/storage since it's considered for extended stay. Full size fridge. Staff was generally very friendly and helpful. The cons - Hilton honors points only accrues at half the rate - I didn't realize this ahead of time and it isn't a problem with the hotel but rather the brand. Disappointing because I really thought this was about to become my preferred hotel within the brand for family travel. We also had some people at the hotel who were smoking **** at the hotel (legal in Illinois) but it stunk and even would travel through vents to other rooms. They did put signs on doors reminding of the non-smoking policy, but it felt like we were going to get charged for smoking when we weren't rather than addressing the issue at the source (and you could narrow down the source by walking through halls!) I assume this isn't a regular issue, so would consider staying here again because the hotel itself was very nice. Especially helpful if you are traveling with family because the rooms are large.
Hollywood Casino Joliet Hotel
3.6/552 Recensioni
Per il prezzo, non c'era nessun colazione complimentare offerto, anche attraverso Covid, potrebbero aver offerto bar di cereali e frutta involucri involucri saran ecc ... Ci sono precauzioni di sicurezza che potrebbero essere state stabilite per un ambiente sicuro per colazione.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto439 €
Prezzo più basso81 €
Numero di recensioni300
Numero di hotel6
Prezzo medio (giorni feriali)161 €
Prezzo medio (fine settimana)243 €