Experience “Travel Reinvented.” in a tranquil setting at Four Points by Sheraton Bintan, Lagoi Bay. Our unique blend of convenience, cultural depth and luxury experiences makes our hotel an extraordinary destination on Bintan Island, Indonesia. Relax in one of 300 stylish guest rooms and 8 villas with comfortable beds, productive workspaces and fast, free Wi-Fi. Savor three distinctive restaurants serving locally inspired cuisine and seafood delights. Amenities include an adult swimming pool, children's pool, and a kid's pool; along with Sa'kai Spa for Indonesian treatments; a 24-hour fitness center and a Kid's Club. In addition to 800 sqm of event space encompassing 6 meeting rooms, we offer outdoor venues such as the Garden Terrace, Villa Front, and beachfront area. Escape to Four Points by Sheraton Bintan, Lagoi and let us show you how we’ve mastered the art of the simple pleasures.
"A Truly Memorable Stay at Four Points by Sheraton Bintan Lagoi
My recent stay at the Four Points by Sheraton Bintan Lagoi in room 8006 was simply outstanding, thanks to the incredible staff who went above and beyond to make our family feel welcome. Their dedication to service and genuine warmth was evident at every turn.
First and foremost, the entire crew working at the hotel deserves immense praise. From the moment we arrived, we were consistently greeted with smiles. It felt like everyone, no matter what they were doing, would pause their work just to acknowledge and greet my family as we walked past. This simple gesture made a huge difference and contributed greatly to the welcoming atmosphere.
I also want to give a special shoutout to a particular male staff member at the Rempah Kitchen restaurant where we had breakfast. My child was only eating a banana, a sausage, and a hard-boiled egg, and this staff member, wearing a different uniform, showed incredibly sharp observation. He quickly noticed my child's limited choices and came over to our table. He proactively offered to get him something else, like pasta, and even offered him a hot chocolate. His attentiveness and kindness were truly remarkable and made us feel so cared for. My apology for not getting your name.
Lastly, a big thank you to our exceptional housekeeper, Mr. Bahar. His attention to detail was impeccable. Every day, he left dedicated notes for us, which were such a thoughtful and personal touch. The different animal towels he created daily were a particular highlight—they always sparked conversation and brought so much joy to my son.
The staff at this hotel are what make it truly special. Their amazing service, attentiveness, and friendly attitudes made our family vacation an unforgettable experience. We can't wait to return."