Recensioni su Hilton Houston Westchase

I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things. Others hotel facilities and stuffs are good!

Horrible customer service, bar was never opened and elevator issues!

I booked it without reading google reviews which gives more accurate description of this junk hotel which needs upgrading and also doesn't deserve 4 star or Hilton name due to the poor condition and filthy rooms

It is nice hotel. Especially the customer service is much better than other i stay in hotel. When I could not use Internet ,they help me how to surface it and even return car instead of me

Nice stay. Nice room. Good price.

Not comfortable.

perfect for travel

Not bad

Have you ever stayed at a hotel with no hot water, this was my first time, everyone was complaining. The overalll service was poor

Perfect hotel rooms… front desk agents where always helpful and location is in good area

設施：完善，但有點老了，主要是淋浴間和空調 衞生：乾淨，看不出來臟的 環境：很安靜，非常好 服務：早飯非常不錯，我和我同事覺得都很好

設施：比較老舊的酒店，但是酒店建築的規模非常大，應該是經常會舉行一些會議或活動。 衞生：還行，乾淨整潔。 環境：有個後花園，餐廳的氛圍和環境倒是不錯。 服務：還行，需要有些耐心，開始酒店確認早餐的事情耽擱了很久，後來還是得到解決。

在這裡過生日，讓我留下滿滿的幸福 #每位服務人員都會告訴妳一聲 生日快樂❤️ 讓你心裡充滿溫暖與笑容 服務態度也非常好 飯店也非常乾淨 住三天兩夜感到有家的感覺適合家庭渡假。 他們整理房間也非常職業道德。棉被都一定換新的

酒店位置便利，停車方便。 辦理入住快捷，前台人員接待熱情周到，效率高，按照入住需求安排房間。 房間內佈局合理，乾淨整潔， 床品舒適，有助於入眠。