Penhouse 2 bedroom 18th floor luxurious cozy spacious modern minimalism interiored 102sqm with balcony cross City of dreams casino and manila bay sunset view, 5 mins drive to Okada , Solaire, Ayala Malls Manila Bay, Mall of Asia, Parqal Mall, NAIA airports Terminal 1, 2, 3, 4. 3 mins walk to LRT MIA road station & Redemptorist - Aseana station . Near miraculous church National of Our Mother of Perpetual Help. Super covenient to all entertainment and shopping centers. Equiped with washing machine & dryer machine, 55 inches Samsung smart TV, ceiling fan, 150mbps fast internet. All imported furnitures and bedlines. Feeling 5 star Hotel stay. with complete set of kitchen hardwares. Perfect for family gathering, party , reunion, seminar.
City of Dreams Casino, Okada Casino, Solaire Casino. Ayala Malls Manila Bay, Parqal Malls, Mall of Asia ( MOA), Ikea, church National of Our Mother of Perpetual help , East Ocean Palace Restaurant.NAIA Airport Terminal 1, Terminal 2, Terminal 3, Terminal 4, Yatai Spa. Fresh seafood buffet. MOA Eye. Manila Bay.LRT MIA road station & Redemptorist - Aseana station
"Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2"