Hikka Tranz by Cinnamon

Recensioni su Hikka Tranz by Cinnamon

Hikka Tranz by Cinnamon

360 Galle Rd, Hikkaduwa, Southern Province, 80240, Sri LankaDettagli hotel
Hikka Tranz by Cinnamon
Hikka Tranz by CinnamonHikka Tranz by CinnamonHikka Tranz by Cinnamon
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
43 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.2
Servizio4.4
Pulizia4.3
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Tutte le recensioni(43)
Recensioni positive(33)
Recensioni con foto/video(19)
Soggiorno meraviglioso!(11)
Ambiente di classe(5)
Camere magnifiche(5)
Ottima colazione(5)
Piscina meravigliosa(4)
Spiaggia meravigliosa(3)
Posizione conveniente(3)
Recensioni negative(3)
Mahesh Kumar
Camera Superior
Soggiorno: giu 2024
Lavoro
3 recensione
4.5/5
Ottimo
Pubblicata: 23 lug 2024
Flush button in the bathroom 🚽 was too tight and it was not comfortable using. We have to really work hard to flush out.
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Risposta dalla struttura: Dear Mahesh,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, both positive and negative, as it helps us to continuously improve our services.We are delighted to hear that you enjoyed your surroundings, cleanliness, and the service provided during your stay. Your kind words about these aspects are greatly appreciated.We understand your concern regarding the flush button in the bathroom. We apologize for any inconvenience this may have caused. We take your feedback seriously and will address this issue promptly. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.   Sincerely,Indika DissanayakeResort Manager
Reena Joy
Soggiorno: apr 2023
Coppia
5 recensione
4.5/5
Ottimo
Pubblicata: 13 giu 2023
Love the place and views it was very peaceful and good. Foods were ok could have been a bit improvement in that but breakfast was excellent.
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Andun Jayasinghe
Soggiorno: mag 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2023
It was the amazing place i have visited. Had a great welcome from front line staff. Room is perfect and had a great view. Dinner and breakfast was amazing and very tasty. Breakfast bufet had a wide selection of western and local food. I requested to arrange a birthday cake at the breakfast time and they were arranged a tasty cake with special birthday surprise. Overall can be give 10 out of 10.
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Utente ospite
Camera Deluxe
Soggiorno: nov 2022
Viaggio con amici
9 recensione
5.0/5
Eccezionale
Pubblicata: 25 gen 2023
Property is kinda old but food and everything else were perfect
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Utente ospite
Soggiorno: mar 2023
Famiglia
8 recensione
4.0/5
Molto buono
Pubblicata: 29 apr 2023
Great location and staff
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Анна
Camera Superior (con vista sul mare)
Soggiorno: ago 2024
Coppia
23 recensione
5.0/5
Eccezionale
Pubblicata: 21 set 2024
Очень понравился отель, для шри ланки это просто супер лакшери место) виды супер, еда хорошая, выбор большой. Единственное, места для плавания в океане не очень много, около отеля камни, но рядом есть песчаные пляжи. Черепахи каждый день приплывают.
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Risposta dalla struttura: Dear Anna,We're absolutely thrilled to read your exceptional review of Hikka Tranz by Cinnamon! It's wonderful to hear that you enjoyed our hotel so much and found it to be a super luxury place for Sri Lanka.Your kind words about our views, food, and amenities are particularly heartwarming. We strive to provide an exceptional experience for all our guests, and it's rewarding to know that we've exceeded your expectations.We're also delighted to know that you enjoyed seeing the turtles. These beautiful creatures are a unique feature of our location.Thank you for choosing Hikka Tranz by Cinnamon for your stay. We hope to have the pleasure of welcoming you back in the future.Sincerely,Indika DissanayakeResort Manager
Ann Zhu
Camera Superior (con vista sul mare)
Soggiorno: giu 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 14 lug 2024
斯里蘭卡之旅最最喜歡的一個酒店,超級海景房,景色超美!早晨和黃昏走在沙灘上非常愜意。游泳池也很棒。草坪上看到好多花栗鼠,小朋友太開心了。Half board 早晚自助餐也很不錯,看得出是精心準備的。工作人員很nice,用毛巾疊的大象太可愛了😍
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6/14
Risposta dalla struttura: Dear Ann,Greetings From Hikka Tranz by Cinnamon!🌊🐢Thank you so much for your wonderful review and perfect rating! We are absolutely delighted to hear that you enjoyed your stay with us and found our hotel to be one of your favorites in Sri Lanka.It’s fantastic to know that you loved the stunning sea view from your room, the relaxing beach walks, and the refreshing pool. We're also thrilled that the children enjoyed their time with the playful chipmunks on the lawn.Your kind words about our staff and the delicious buffet are greatly appreciated. We're happy to hear that our towel elephants brought a smile to your face!We hope to welcome you back to our hotel again soon. Until then, we wish you safe travels.Sincerely,Indika DissanayakeResort Manager
Utente ospite
Camera Superior
Soggiorno: lug 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
泳池很棒,酒店外面的沙灘沙子很細,早上可以出錢讓當地人把海龜引過來喂海龜,用餐環境舒服,酒店旁邊的crab餐廳海鮮好吃,全部選擇grilled 的方式烤,其他都會塗醬汁不太好吃
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Risposta dalla struttura: Dear Guest,We're absolutely thrilled to read your exceptional review of Hikka Tranz by Cinnamon! It's wonderful to hear that you enjoyed our pool, beach, dining environment, and the opportunity to feed the turtles.Your kind words about The Crab Shack are also appreciated. We're glad you enjoyed the delicious seafood there.Thank you for choosing Hikka Tranz by Cinnamon for your stay. We hope to have the pleasure of welcoming you back in the future.Sincerely,Indika DissanayakeResort Manager
Utente ospite
Camera Superior
Soggiorno: lug 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 4 ago 2024
沙灘撿海膽、抓螃蟹,每天明星海龜同遊客交互,海龜都成了寵物了,每天定點來打卡。每天可以帆板沖浪,下海沖浪。每天泳池裡泡着。並看每天當地學生體育課、海生物夏令營。餐食也很完美。
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Risposta dalla struttura: Dear Valued Guest, Greetings from Hikka Tranz by Cinnamon!Thank you so very much for your kind words and perfect rating! It was a pleasure to welcome you to our beautiful resort.We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found the meals perfect and enjoyed.Your enthusiasm for windsurfing and surfing is contagious, and we're happy you had the opportunity to enjoy these activities every day. We look forward to welcoming you back to Hikka Tranz for another memorable stay!Thank you!Best regards,Indika DissanayakaResort Manager
Utente ospite
Camera Superior
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2025
Das Hotel sieht von außen aus, als wenn es ein bißchen in die Jahre gekommen ist, aber.... Der Service und die Mitarbeiterfreundlichkeit und -aufmerksamkeit waren für uns außergewöhnlich (noch nie zuvor in der Art erlebt) gut. Die Herzlichkeit und Freundlichkeit waren jederzeit zu spüren. Das war toll. Die Zimmer waren sehr geräumig und immer sehr sauber. Auf dem Balkon gab es so etwas wie eine Couch mit Meerblick, das war richtig schön. Der Pool ist toll und sehr sauber und die Kinder haben es genossen, da auch Abends noch drin zu baden. Die Gartenanlage ist ebenso sehr gepflegt und insbesondere jetzt zum Jahreswechsel fanden wir Abends eine schöne Beleuchtung vor. Es gab ausreichend hochwertige Liegen mit toller Sicht auf das Meer oder auch den Sonnenuntergang. Der Strand mit den Schildkröten liegt unmittelbar am Hotel. Auch ein Strand zum Schnorcheln oder Wellenbaden sind fußläufig am Strand nur wenige Meter entfernt. Das Frühstücksbuffet war außerordentlich gut. Das tolle Abendbuffet im Hotel ist ebenfalls zu empfehlen und war sehr preiswert. Der Guest-Relationship, die Rezeption oder auch die Dame beim Frühstücksbuffet (Ich habe den Namen leider vergessen) waren immer sehr herzlich, äußerst aufmerksam und zuverlässig.  Wir werden den Urlaub und die Menschen in toller Erinnerung behalten. Danke!
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Risposta dalla struttura: Dear Guest,Thank you so much for your absolutely perfect review! We are overjoyed to hear that you had such a wonderful and memorable stay with us.We're especially delighted that you found our staff's service, friendliness, and attentiveness exceptional – something you've never experienced before. This is truly high praise, and we will be sure to share your compliments with the entire team. We are especially pleased you mentioned the guest relations staff, the reception team, and the hostesses at the buffet.It's fantastic to hear you appreciated the spacious and clean rooms, the balcony with the sea view, the great and clean pool (especially for evening swims), the beautifully maintained gardens with their festive lighting, and the loungers with their stunning views of the sea and sunset.We're also glad you enjoyed the proximity to both the turtle beach and the beach. And, of course, we’re thrilled you found both our breakfast and dinner buffets exceptionally good and great value for money.Thank you again for your kind words and for choosing Hikka Tranz by Cinnamon. We are truly honored that you will have such great memories of your holiday and our people. We hope to have the pleasure of welcoming you back again soon!Sincerely,Indika DissanayakeResort Manager
Kele
Camera Superior (con vista sul mare)
Soggiorno: dic 2024
Solo
9 recensione
3.5/5
Pubblicata: 8 gen 2025
房間裏有蟲子,那種小蟲子,而且服務員兩次沒有經過允許打開了我的房門把燈打開,他發現屋裡有人就問要不要咖啡,我去跟酒店經理説,他對這件事不做任何解釋!環境是沒什麼問題,就是設施老舊了,已經也不是很貴,現在被歐洲團炒的很貴,旁邊有其他酒店也很不錯,可以看下地址在附近找一個相對新些的酒店。看風景不錯,服務比以前差了很多很多!
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Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hikka Tranz by Cinnamon. We understand your concerns about the room, the waiter entering your room, and the overall cleanliness and facilities. We are sincerely sorry that your experience did not meet your expectations.We would like to investigate these matters further to ensure that we address the issues you encountered and prevent similar situations in the future. To help us do this, we kindly invite you to provide us with the more information regarding your stay with us.This will help us identify your specific reservation and any relevant records.We understand that you mentioned the hotel is now more expensive due to European tour groups. We would like to clarify that our pricing is based on a variety of factors, including the seasonality, demand, and the overall cost of operations. We strive to offer competitive pricing while maintaining a high level of service and quality.We appreciate your feedback and are committed to using it to improve our services and facilities. We hope to have the opportunity to address your concerns further and welcome you back to Hikka Tranz by Cinnamon in the future.Sincerely,Indika DissanayakeResort Manager
Zuozuo__
Camera Superior
Soggiorno: ago 2024
Coppia
20 recensione
4.5/5
Ottimo
Pubblicata: 8 ott 2024
酒店環境無敵了,樓下就是沙灘,酒店自助餐也還可以。
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Risposta dalla struttura: Dear Zuo,Thank you for taking the time to share your feedback about your stay at Hikka Tranz by Cinnamon. We're pleased to hear that you enjoyed the hotel's surroundings and amenities.Regarding your comments about the hotel environment and buffet, we appreciate your feedback. We're always looking for ways to improve our guests' experience, and we'll take your suggestions into consideration.We hope to have the opportunity to welcome you back to Hikka Tranz by Cinnamon in the future and provide you with an even more enjoyable experience.Sincerely,Indika DissanayakeResort Manager
Utente ospite
Camera Superior
Soggiorno: set 2024
Viaggio con amici
2 recensione
3.0/5
Pubblicata: 6 ott 2024
我10.4晚上住在希克杜沃的肉桂酒店,一晚上被劇烈地拍了四次門,還在門口大喊,有時候是一個男人,有時候是三個男人。打電話給前台,每次保安都來的很慢,保安走之後他們又會過來大聲地拍門。我們一整晚都沒怎麼睡,一直拿凳子抵着門,手上拿着水果刀、剪子和玻璃瓶,生怕他們從正門或者陽台翻進來。 另外,床單上有斑斑血跡和很多螞蟻,空調聲音巨大,馬桶按鍵很難按,樓道燈光昏暗,兩個隔壁房間陽台封閉不好,感覺可以輕鬆翻過來。白天看起來是一個熱情洋溢的酒店,到了夜晚感覺到處都在滋生陰暗。讓人非常沒有安全感。離海龜沙灘很近,也就代表社會人員很多很雜,酒店也接團很多,人多且雜,避雷!
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Risposta dalla struttura: Dear Guest,We are disheartened to hear about your recent experience at our Hikka Tranz by Cinnamon hotel. Your safety and well-being are our top priorities, and we understand that your concerns are serious.We want to assure you that we take all security measures very seriously. Our hotel is equipped with stringent safety protocols to prevent unauthorized entry. Our security personnel are always on duty to monitor the premises and ensure the safety of our guests.Regarding the balconies and corridors, we want to clarify that they are also under constant surveillance. Our hotel has 24-hour CCTV surveillance in place, and there are stationed security personnel to monitor these areas.We apologize if any inconvenience was caused due to the actions of other guests. We strive to create a safe and welcoming environment for all our guests, and we will take steps to prevent similar incidents from happening in the future.If you have any further questions or concerns, please do not hesitate to contact our hotel management. We are committed to resolving your concerns to your satisfaction.Thank you for your understanding.Sincerely,Indika DissanayakeResort Manager
Yabotasimanguojiagongyuansimazhong
Camera Superior
Soggiorno: apr 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 27 mag 2024
整體來説還可以吧。靠近海邊,出去就可以玩水,下面還有游泳池,早餐也不錯。但是在雨季去就不太好咯。經常下雨浪還挺大。
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Risposta dalla struttura: Dear Yabotasimanguojiagong, Greetings from Hikka Tranz by Cinnamon! Thank you so very much for your feedback. It was a pleasure to welcome you to our beautiful resort and we appreciate your comment regarding your recent visit. We are happy that we were able to delight you during your visit. While thanking you for taking the time to write to us, we will certainly share your feedback with our team and we are impatiently awaiting your next visit and looking forward to welcoming you back to our hotel, for a memorable stay. Thank you! Best regards, Indika DissanayakaResort Manager
Yan
Camera Superior
Soggiorno: mar 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 14 apr 2024
服務很好,活動豐富。自助餐贊。但是酒店網絡很差,衞生間稍微有點小,設施略陳舊。泳池水有待更清潔,第一天在小童泳池裡發現一口痰。床上彩色的抱枕有汗味,需要清潔。
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