The Grand Guizhou Park Hotel

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The Grand Guizhou Park Hotel

No.66 Beijing Road, Yunyan District, Guiyang, Guizhou, ChinaDettagli hotel
The Grand Guizhou Park Hotel
The Grand Guizhou Park HotelThe Grand Guizhou Park HotelThe Grand Guizhou Park Hotel
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Recensioni degli ospiti

4.8/5
Eccellente
4342 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.7
Pulizia4.8
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Davis Lim
Camera Superior (2 letti)
Soggiorno: ott 2024
Famiglia
77 recensione
4.0/5
Molto buono
Pubblicata: 27 nov 2024
Looked old for a 2 year's old hotel. The lobby is nothing like that of an international hotel. The room was OK, though. But I still didn't like the ambience and moved to another hotel the next day.
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Risposta dalla struttura: 尊敬的外賓您好,非常感謝您對酒店的點評以及您對房間的認可。貴州飯店貴賓樓是貴州旅遊產業發展集團有限公司旗下豪華酒店,是“貴州飯店”高端品牌旗艦店。酒店的新中式裝修風格融匯了貴州歷史、文化、山水、人文風情,用現代科技手法及材質演繹時尚與傳統、民族與國際、粗曠與精緻的貴州特色酒店,移步易景,剖古析今,為賓客開啟通往多元融合的貴州精彩之門。飯店開業以來,始終以“用心用情至誠至善”的服務理念接待中外來賓,您提到酒店的氛圍未達到您的入住期望我們深表遺憾,飯店全體員工將不斷學習提升服務細節,力爭每一位入住賓客都能滿意而歸。我們誠摯地期待您的再次光臨,進一步感受獨特的貴州文化。祝您的貴州之行愉快美好!
Dunford
Camera Superior Executive (letto matrimoniale)
Soggiorno: apr 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 26 mag 2024
The person who made up the room each day was excellent: helpful and cleaned the room meticulously. Unusually good.
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Risposta dalla struttura: 尊敬的客人,您好!非常感謝您對貴州飯店貴賓樓作出肯定的評價,很榮幸酒店的旅居環境和細緻服務給您帶來了優質的體驗。我們深感榮幸,期待與您再次相見,祝您工作順利!
Wendyhoho
Camera Deluxe Executive (letto matrimoniale)
Soggiorno: lug 2023
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 19 ago 2023
We booked the executive room. The room is very huge. The view is perfect we seem the highest building in this area. The sunrise view is perfect too. The toilet is very big with separate bath and shower place. I suggest put some bath salt and shampoo/ shower gel there. Staffs are very friendly. The lounge is very good too, with small portion of steaks, drinks, salad and desserts. However, there’s no plugs in the toilet area, we have to go out to find plug for drying hair. It’s a bit inconvenient.
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Risposta dalla struttura: Thank you very much for your compliments and your suggestions, it’s such our honor to have you to stay in our hotel, we’ll keep improving our room equipment and trying our best to build a convenient environment for our guests, we are looking forward to have you again next time~
Fangyuan Chen
Suite Genitore-Figlio
Soggiorno: mag 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 2 lug 2024
I would give it 5 stars and full recommendation!
Traduci
Risposta dalla struttura: Thank you for your evaluation of us, we will try to do better, I wish you have a nice day!
David Oon Tian Aun
Suite Superior
Soggiorno: lug 2024
Lavoro
18 recensione
5.0/5
Eccezionale
Pubblicata: 26 ago 2024
Excellent location, quiet environment
Traduci
Risposta dalla struttura: 尊敬的客人, 感謝您將貴州飯店貴賓樓作為此次出行的下榻之所,並與我們一同分享您的入住體驗。能夠讓您的此次入住感到滿意,我們深感榮幸!我們將秉承服務至上的理念,致力於為您提供温暖親切,細緻周到的服務。 我們再次感謝您對我們的支持和肯定,誠摯期待您和家人、朋友的再次到來。
Popeyes from USA
Camera Superior (2 letti)
Soggiorno: mag 2023
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 10 giu 2023
First the part that I like - 1. Location is convenient: Subway station is right at the door, where you can arrive at major points of the city without many connections on the ground. 2. Food: One breakfast is included in my rate. Adding one costs only US$4. The variety of food is blowing me away. Without exaggeration you won’t repeat what you eat in a week if you pick only five items each day. Think about what’s provided in US hotel for $15. Only $4 here - unbelievable! 3. Staff are very courteous and helpful, from front desk to cleaning personnel, and room services. You’ll receive instant response to address your need whenever you raise it. 4. Facility: It was put in operation in 2022 so everything is new and maintained well. It had indoor swimming pool, gym, billiard room (even one for snook), and ping pong room. It is purposed to host large conferences/events. Now the part that I think they can do better - 1. Smoking: It’s not smoking prohibited hotel, which is pretty common in China, especially not the first tier cities. But they don’t assign some rooms to be non-smoking. Instead, all rooms are smoking permitted and it is allowed in most public areas too. Though this might be OK for domestic visitors, it can be an unflavored factor to people from abroad. 2. Laundry: It doesn’t provide self-served laundry. There is laundry service but it costs dearly going by items.
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Risposta dalla struttura: Dear Guest:Thank you for your review and for choosing our hotel. We appreciate your positive feedback about us. We are glad that you enjoyed your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. About your suggestion,we are sorry to hear that you didn't have a great experience in our hotel, We do have the non-smoking floor, which means you can contact with us before you arrive our hotel, we‘d love to prepare the non-smoking room for you next time~We are looking forward to see you next time. In the lobby area, we will do our best to create the non-smoking lobby for our guests, Please do not hesitate to contact with us if there is anything we can help you with.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: set 2022
Solo
9 recensione
4.5/5
Ottimo
Pubblicata: 21 ott 2022
The room i booked was amazing, the bed was comfortable and the staff were super friendly. They gave me a welcome fruit bowl . The service was amazing. I sure will be visiting again. You won’t be disappointed I recommend you try this hotel out.
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Risposta dalla struttura: Dear guest, Thank you very much for your positive evaluation of Guizhou Hotel VIP Building, I am honored to bring you a high-quality experience with the hotel's living environment and meticulous service. We are deeply honored and look forward to seeing you again and wishing you all the best !
Utente ospite
Camera Superior matrimoniale
Soggiorno: ago 2023
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 12 ott 2023
One of the best hotels I have ever stayed.
Traduci
Risposta dalla struttura: Dear Guests,thank you very much for your commend,we are looking forward to have you again to stay with us~
Sinethemba
Soggiorno: apr 2022
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 9 giu 2022
The rooms were clean, very comfortable, and the staff, Owen and James were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Guiyang.
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6/14
Risposta dalla struttura: Thank you for your affirmation and recognition. Your appreciation is the biggest driving force for our unremitting efforts. We will give back your trust with more warm, thoughtful and considerate services. Look forward to your coming to Guizhou again!
Utente ospite
Camera Superior (2 letti)
Soggiorno: lug 2022
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2022
Good in all aspects
Traduci
Risposta dalla struttura: Dear Guest, Greetings from the Grand Guizhou Park Hotel! Thank you for your reply and comments to us and allow me to extend my sincerest appreciation for selecting Grand Guizhou Park Hotel for your recent trip in Guiyang. Additionally, I would like to share my gratitude for your positive comments regarding your recent stay in our property. Moreover, I would like to thank you for your recognition which makes us strive even more to provide a better experience. And I will share your comments with all our associates to encourage them. Grand Guizhou Park Hotel entire team is always willing to receive suggestions from your side and please kindly note that we will always be here for any assistance that you may need. We are looking forward to meet you again in the near future. Sincerely Yours,
Gaizaorenjianサイダー
Camera Superior (2 letti)
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2024
入住過很多五星級,但這家是目前來説性價比最高,也是服務態度最好的一家酒店。房間乾淨衞生,設施設備也都還很新,智能馬桶智能窗簾很方便,前台還主動升級了房間。經理副經理都很熱情友好,員工何美芳認真負責,每位工作人員都在很熱情地推薦當地的特色美食和景點。這次旅途非常愉快,貴陽美食很多很好吃,下次來貴陽還會選擇貴州飯店!!
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Risposta dalla struttura: 尊敬的賓客,您好!非常感謝您選擇貴州飯店作為您的旅居之處,並對我們的服務和設施給予如此高度的肯定。我們深感榮幸並且充滿感激。您指出了房間的舒適度、設施的新穎性、以及員工的優質服務,這些是我們持續努力的方向。非常高興瞭解到前台在您入住過程中主動升級了房間,展現了我們對每一位客人個性化需求的關注。您的體驗也提醒我們,每一項服務細節都至關重要,我們將持續對前台服務流程進行優化,以確保每次升級都能達到客人的期望。我們全體團隊成員包括經理、副經理以及員工何美芳等,都將積極擁抱您的表揚與肯定,繼續秉持“以客為尊”的服務理念,不斷提升服務質量。您的滿意是我們的動力,您的建議更將是我們改進的指南。對於您提到的貴陽美食和周邊景點的推薦,我們非常自豪能分享當地的文化和美食,期待您的下次光臨。
Xiaobandianyu
Camera Superior (2 letti)
Soggiorno: nov 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2024
這是一封表揚信,這次來貴州住在這裏體驗感特別好,真的十分開心。特別是得到了保安部主管羅濤的幫助。 之前因為招手攔出租回酒店,微信付款失敗了,沒有其他訊息也聯繫不上司機,有點着急。雖然車費只有10元,但還是希望正常把款付了。後來找到酒店前台説明瞭情況,希望看下監控查下車牌號,前台讓我們跟保安部羅主管説明瞭下情況,瞭解具體下車時間後,他先給我和朋友拍了照片方便後台比對,之後讓後台人員查監控,叫我們坐下等,在外面冷。一開始我們時間記不太準,車子又多,就沒找到,後來羅主管急忙又自己跑到後台幫忙搜尋,因為車子特別多,要挨個核對,最後終於找到了,經過確認就是我們要找的車子。羅主管又幫忙聯繫當地派出所的民警同志,請他們協助尋找,整個過程中特別耐心,沒有一點煩躁和推脱,最後民警打電話回覆順利拿到了司機的聯繫方式。酒店的環境大氣,人也熱情,這次貴州之行特別開心,希望這件事能被更多人知道,如果下次去貴陽,還會選擇貴州飯店,謝謝貴州人民😃
Traduci
Risposta dalla struttura: 尊敬的客人,您好!非常感謝您對貴州飯店的肯定與讚揚,尤其是對保安部主管羅濤的特別感謝。我們深知您的不便與焦急,這一切的困擾都有他的關懷與努力為您解困。我們確實榮幸有如此專業且體恤的員工。這是對貴州飯店的榮耀,也將作為驅動我們持續服務的寶貴指引。再次感謝您的分享與建議,我們期待您未來再次蒞臨貴州飯店,帶給您更優質的服務與體驗,再次感受到貴州人民的熱情與真誠。屆時請記得與我們在貴州飯店重逢,這也是我們最大的心願與榮幸,祝您生活愉快,工作順利。
orinocokt
Camera Superior matrimoniale
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 dic 2024
非常滿意的一次住宿體驗。設施是我住過最好的了。我問前台服務員想升級到一個有浴缸的房間,她自動給我們升級了,也延長退房時間一小時。房間暖和,設備齊全,從前台到清潔阿姨的服務都很親切。也有娛樂設施如桌球,乒乓球,泳池等都很棒。早餐更是豐富,還有新鮮果汁。這是我行程的最後一間酒店,其實有點感冒了,幸好選擇了這家酒店,設施都很好讓我能好好休息,恢復體力。謝謝
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Risposta dalla struttura: 親愛的朋友,您好!春遇微風,夏賞星月,秋見梧桐,冬逢暖陽。感謝您對酒店員工的誇讚,有了您給予的力量與支持,我們會繼續努力提升酒店的服務,為更多朋友們提供温馨舒適的入住體驗,期盼與您再次團聚的日子儘快到來。
Utente ospite
Camera Superior (2 letti)
Soggiorno: nov 2024
Viaggio con amici
14 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
這次到貴陽旅遊,第一次入住貴州飯店貴賓樓。位置在市中心四通八達,門口就是地鐵站不要太方便!住在這裏不僅是絕對物超所值,還感受到了最高的服務標準。 接下來我必須要好好説一説我的入住體驗:首先一開始走錯走到了迎賓樓遇到了禮賓部的王一凡同志相當熱情和我們打招呼並在聽到我們入住的是貴賓樓,告知我們這邊是迎賓樓緊接着看到我們的行李很多立馬用行李車送我們到了貴賓樓,雖然兩棟樓的距離很近,但是心裏面已經感受到了貴州飯店的熱情。到了貴州飯店貴賓客大門口遇到了小王的同事小曹和小孫,相當熱情的和我們打完招呼並接下了行李帶我們辦理入住,當時是前台的小屈接待的我們,笑容滿滿一邊為我們辦理入住一邊為我們介紹酒店的設施設備。然後我們心裏還想着如果可以升級房間就好了,恰好這時遇到大堂的靳經理剛和其他客人聊完天看到我們後立馬過來和我們問好,非常稱職,非常專業,不僅幫我協調了酒店住房方面的需求,還給我提供了超級的多出行計劃和當地美食的推薦,我們按照靳經理的推薦,基本都去打了卡,沒有一個讓我們失望的。離開酒店最後一天,退完房後,靳經理級禮賓小龍協助我們將送行李上車。這是我們出來各個地方旅遊最滿意,最記憶猶新的一次,不管酒店的哪個區域遇到的服務人員見到都很有禮貌的問好。笑容隨處可見。在這個寒冷的天氣裏,一進酒店好似進家一樣,暖心啊! 所以再次對提名的幾位優秀且帥氣的酒店服務人員表示感謝,祝你們越來越好,貴州飯店生意興隆!
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Risposta dalla struttura: 尊敬的客人,感謝您下榻貴州飯店貴賓樓並利用寶貴時間如此細緻用心地分享您的體驗並且對我們工作人員點名評價我們也超級開心。作為酒店的尊貴賓客,您對我們服務的認可是我們一直以來的目標和動力。很高興您在這裏度過難忘的愉悦時光。再次感謝您的寶貴分享,我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗。祝您工作順利,生活愉快!
Utente ospite
Camera Superior matrimoniale
Soggiorno: nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2024
在入住貴賓樓之前對貴州的酒店服務和質量沒有一個清晰的定位和認識 在辦理入住時免費升級了房型非常驚喜 房間內部乾淨整潔 設施齊全功能完善 入住的體驗很好 但為之感動的則更是酒店辛勤打掃房間的保潔人員 他們的名字叫楊燕和梁麗金 二位一絲不苟 任勞任怨 把房間收拾的整齊乾淨 更為我們貼心了準備了飲料和茶水 樸實質樸的勞動者雖默默無聞 但更加值得我們讚揚 學習和銘記 希望酒店可以將這個表揚信即使反饋到他們本人 讓他們知道自己的勞動付出是有價值的 是值得尊重和表揚的 同時也希望酒店可以更好的保障這些辛苦付出的可愛的勞動者們 他們是除了硬件設施外 住户感受酒店服務好壞質量優劣的最前沿 保障勞動者們的利益可以讓酒店的核心競爭力更牢固 最後衷心希望貴州飯店 貴賓樓越辦越好 下次如果還來還會選擇這裏 因為這裏不僅有好的設施還有可愛的勞動者們
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Risposta dalla struttura: 尊敬的客人您好!非常感謝您對我們的高度評價和建設性意見。我們深感榮幸與感動您對我們的全面認可,尤其是對楊燕和梁麗金兩位同事的肯定。您的讚揚不僅是對我們硬件服務的讚賞,更是對每一位團隊成員辛勤工作的肯定,這對我們是一種巨大的鼓舞和激勵。每位員工都是組成酒店成功不可或缺的一員,他們的汗水與努力是酒店能夠提供優質服務的基石,我們深知提升勞動者尊重與福利的重要性並一直沿此方向積極推進。通過及時的溝通,我們已將您的表揚信作為酒店服務專篇題材轉達給全體同事,這不僅是對她們辛勤工作的認可,更是希望每一位員工都能感受到自己的勞動是被珍視、被讚揚的。您的建議是一個非常寶貴的參考,激勵我們在未來的日子裏,不斷創新和完善,以滿足並超越顧客的需求與期望。我們已記下您“下次如果還來還會選擇這裏”的願望,並確信在這裏您不僅會享受到完善的設施,還能感受到來自每一位員工的温暖與熱情。再次感謝您的反饋,酒店全體員工期待您的下次光臨哦!