No. 401 Nanning East Road, Baohe District, Hefei, Anhui, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.2/10
Molto buono
2599 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi8.9
Servizio9.2
Pulizia9.2
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Tutte le recensioni(2599)
Recensioni positive(2549)
Recensioni con foto/video(377)
Ambiente di classe(453)
Reception gentilissima(445)
Ottima colazione(273)
Molti servizi(190)
Ideale per viaggi di lavoro(63)
Vista sul lago isolato(63)
Piscina pulita(35)
Piscina meravigliosa(35)
Recensioni negative(48)
Mike Herbert
Stanza Deluxe con Letto Matrimoniale e Vista Lago
Soggiorno: mar 2023
Viaggio con amici
1 recensione
9.0/10
Ottimo
Pubblicata: 2 mag 2023
L'unico punto negativo era la camera. Non era lo standard quello che mi aspetto da questo tipo di hotel. Le lampade sono state fissate con silicone. La doccia a pioggia non funzionava. Oltre a questi problemi, l'hotel era al top.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, Grazie mille per aver scelto l'hotel Pullman Hefei Sunac e per aver condiviso la tua esperienza con noi. Siamo molto dispiaciuti di non aver soddisfatto le tue aspettative. Per favore permettetemi di esprimere le mie più sincere scuse. Il tuo feedback è molto prezioso per noi. Condividerò il tuo feedback con il nostro team di gestione. Per quanto riguarda le questioni da lei menzionate, i dipartimenti competenti elaboreranno piani d'azione e presteranno maggiore attenzione ad essi nel lavoro successivo. Grazie ancora per aver condiviso la tua esperienza e speriamo di avere l'opportunità di offrirti un'esperienza migliore nel prossimo futuro. Cordiali saluti Responsabile dell'esperienza degli ospiti Pullman Hefei Sunac
Zamathusi
Camera Superior Queen
Soggiorno: giu 2024
Famiglia
5 recensione
7.5/10
Pubblicata: 2 ago 2024
Just steps away from Sunac attractions, its like having the fun right at your doorstep.
Traduci
Risposta dalla struttura: Dear guest, hello! Sorry for not receiving your 5-point review! Here we offer our sincerest apologies and look forward to your visit again to review our progress. Wishing you a happy day every day!
Utente ospite
Stanza Deluxe con Letto Matrimoniale e Vista Lago
Soggiorno: apr 2024
Coppia
2 recensione
10/10
Eccezionale
Pubblicata: 27 mag 2024
Great lake view from room, great services, rapid response, they prepared an amazing room setup for our honeymoon trip, many thanks. 👍👍👍
Traduci
Risposta dalla struttura: Dear guests, Thank you very much for staying at the hotel and giving us high praise. Every aspect of the hotel is constantly striving to provide more precise and timely service to every guest. We are glad to see your recognition of our work. With your trust in us, we will continue to strive and be ready to bring high-quality service to every guest. We look forward to your next visit! Wishing you a happy life !
Daniel
Camera Superior Queen
Soggiorno: set 2024
Affari
74 recensione
7.5/10
Pubblicata: 6 nov 2024
Situated far outside with already little bit old interior.
Traduci
Risposta dalla struttura: Dear guest, hello! Sorry, the hotel did not receive your 5-point review! Here we offer our sincerest apologies and look forward to your visit again to review our progress. Wishing you a happy day every day!
Lives out of a suitcase.
Camera Superior 2 letti
Soggiorno: apr 2024
Affari
44 recensione
8.0/10
Molto buono
Pubblicata: 8 mag 2024
Nicely appointed hotel. Rooms are clean and modern. Shower pressure is good. Pretty views and location is quiet.
Overall, staff were professional, helpful and attentive.
Only problem is that breakfast stopped at 10:am but was down at 9:45am but all the food and breakfast selection was removed- they were rushing to close up and prepare for lunch. So maybe better to say “last serving for breakfast at 9:30am”, instead of “breakfast until 10:00.
Traduci
Risposta dalla struttura: Dear Guest, I apologize for not receiving your 5-point review! Here is my sincerest apology to you. Thank you very much for your valuable feedback amidst your busy schedule. If you come here again next time, we hope to book this hotel again and apologize for the inconvenience. Looking forward to visiting again!
Patricia
Camera Deluxe con vista lago e due letti singoli
Soggiorno: nov 2023
Famiglia
8 recensione
6.5/10
Pubblicata: 6 dic 2023
I used to stay at Pullman during the first years it opened. Today, the lobby is cold, the Christmas tree is small and ugly (not like it used to be), carts with packages and boxes everywhere, the rooms have not been touched up for maintenance.
The surrounding area has been gated so access to the lake is difficult, the neighborhood around it is lonely, dark and poorly maintained.
Unfortunately, I was quite disappointed. I would discard the hotel from my short vacay options in the future.
Traduci
Risposta dalla struttura: Dear Guest, Thank you very much for choosing Pullman Hefei Sunac hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. As for the issues you mentioned, the relevant departments will make action plans and pay more attention to them in the following work. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Sincerely Guest Experience Manager Pullman Hefei Sunac
RxN
Camera Deluxe con vista lago e due letti singoli
Soggiorno: lug 2023
Viaggio con amici
18 recensione
10/10
Eccezionale
Pubblicata: 16 set 2023
Comfortable, spacious and neat. We enjoyed fantastic views of the waterfront, was well within walking distance of the shopping district and was pleased with the gym and executive lounge facilities on offer.
Traduci
Risposta dalla struttura: Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Pullman Hefei Sunac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. In the meantime, we also need to express our sincerest apologies that we failed to make you achieve fully satisfaction. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the future. Sincerely, Guest Experience Manager Pullman Hefei Sunac
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Risposta dalla struttura: 【免費停車❤配充電樁】尊敬的賓客,感謝您對合肥融創鉑爾曼酒店的認可!我們致力於為賓客提供高品質服務,從專業高效的前台接待,到配備齊全、舒適靜謐的客房,再到融合徽派特色與多元風味的餐飲,滿足您的多樣需求。酒店徽派園林環境清幽宜人,毗鄰融創茂、融創樂園,出行便捷;免費停車及充電樁設施完善,期待再次為您提供優質的入住體驗!