Maple Leaf Village Hot Spring Resort

Recensioni su Maple Leaf Village Hot Spring Resort

Maple Leaf Village Hot Spring Resort

No. 5555 Zhigu 3rd Street, Songbei District, Harbin, Heilongjiang, ChinaDettagli hotel
Maple Leaf Village Hot Spring Resort
Maple Leaf Village Hot Spring ResortMaple Leaf Village Hot Spring ResortMaple Leaf Village Hot Spring Resort
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.5/10
Straordinario
1109 recensione
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.4
Servizio9.4
Pulizia9.5
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Terme rilassanti(357)
Ideale per bambini(151)
Reception gentilissima(92)
Con servizi per bambini(26)
Buffet delizioso(25)
Piscina pulita(22)
Recensioni negative(17)
Sam :)
Camera Superior (senza finestra)
Soggiorno: mar 2025
Viaggio con amici
14 recensione
10/10
Eccezionale
Pubblicata: 7 apr 2025
One of the best hotels I have stayed in. I have paid 5x as much as this a night for a far worse hotel before. Staff where excellent couldn't do enough for you and many of them spoke good English. Room was stunning with a very comfortable bed and Japanese style toilet. Breakfast was good and hot spring was good too.
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Risposta dalla struttura: 尊敬的貴賓,您好!非常感謝您分享入住體驗。能夠符合並超越您的期望,是我們無上的榮幸。我們深知,每一次服務都是一次全新的挑戰,我們繼續努力,不斷提升服務質量。能夠在異國他鄉讓您住的舒適,玩的開心,就是對我們團隊的小夥伴們的最大激勵。酒店甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。期待您的再次光臨,祝您中國之行能夠玩的愉快舒心!
John Stephen
Camera Vacanze
Soggiorno: feb 2025
Coppia
7 recensione
8.5/10
Molto buono
Pubblicata: 17 mar 2025
A large modern resort hotel, connected to hot spring facility. Very spacious, and the breakfast was lovely. It is quite far from the city, and there's very little in the local neighborhood regarding shopping or restaurants.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,度假村甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。酒店定位於度假型酒店,讓您遠離城市的喧囂。酒店內配備有雅樂中餐廳,可供點餐。酒店旁配備楓葉小鎮奧特萊斯,可提供購物需求。期待能再次為您提供美好的住宿體驗!
Anke1357
Camera Superior (senza finestra)
Soggiorno: nov 2024
Famiglia
19 recensione
7.5/10
Pubblicata: 13 mar 2025
The spa is pretty nice Continental breakfast is very limited and basic The room is basic, but it's okay to stay There is a great exhibition with sculptures and other activities very close
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您的反饋。因為我們的餐品沒有給您帶來很好的用餐體驗感到非常抱歉。我們也會自我反省做的不足的地方,並做出整改。對於客房您對哪裡感覺體驗不好的可以給我們提出建議,我們非常重視您的反饋,讓我們有機會去改正完善從而更好地服務於顧客。祝您生活愉快!
Utente ospite
Camera doppia selezionata
Soggiorno: nov 2024
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 20 dic 2024
Hotel room is big and clean, exactly like the photos shown. Hotel give us ginger teas and a small bag with some useful items in it like face mask, heat pack and etc. They even give us a set of shower sets when we check out. Hotel staff are friendly too, highly recommended!
Traduci
Risposta dalla struttura: Dear guests, thank you very much for taking time out of your busy schedule to comment on our hotel. Your satisfaction is the driving force for our progress, and we will make persistent efforts to improve our service to ensure the guests' experience. In the hot spring area, special health products such as the essence of imperial hot spring in China bathing culture, European hot spring spa, Korean sauna, Japanese style wind, etc. have been selected, 37 indoor and outdoor hot spring pools have been planned, and a health center of more than 6,000 square meters has been built, which enables you to enjoy the world's advanced hot spring products in one stop. In addition, the concept of Iceland Blue Lake Hot Spring, one of the top ten geological wonders in the world, was introduced to build a large outdoor lake hot spring with a water area of 3,000 square meters. One to one, the world's most famous German caracalla Spa was introduced. At the same time, there are entertainment facilities such as children's Lion Star Baby Park. We look forward to your visit again. Let us serve you with a better attitude and refresh your understanding of the hotel. I wish you a happy life.
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: apr 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 30 mag 2025
Very good area for relax and chill during my holiday in Harbin …even is summer but we all still enjoy 😘
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇在哈爾濱的盛夏與我們相遇!雖然少了冰雪的浪漫,但您能在這裏找到一份獨特的清涼愜意,就是我們最大的欣慰。特別開心我們的服務能讓您的假期更放鬆,期待在金秋飄葉或冬日飛雪時,與您再續這份“冰城”緣分。
Yaoxian C.
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Coppia
3 recensione
9.5/10
Fantastico
Pubblicata: 12 gen 2025
great hot spring resort during winter.
Traduci
Risposta dalla struttura: 尊敬的賓客,請接受來自哈爾濱楓葉小鎮温泉度假村的誠摯問候,並感謝您與我們分享您在哈爾濱楓葉小鎮温泉度假村的住宿體驗!很高興獲知您對酒店設施感到滿意。度假村甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。其中,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最着名的德國卡拉卡拉水療館。同時設有SPA中心、獅子星寶貝樂園、2000平方米婚禮主題花園、1300平方米無柱宴會廳,及特色百餘間豪華舒適客房等。楓葉小鎮温泉度假村致力於傳遞舒適放鬆的感受,讓每位來賓在此能全年身心迴歸自然。致力於為每一位客人打造有歸屬感的入住體驗。真誠的期待您下一次光臨,我們定會為你提供一如既往的五星級服務。
Utente ospite
Camera Superior (senza finestra)
Soggiorno: nov 2024
Famiglia
3 recensione
7.0/10
Pubblicata: 17 gen 2025
Excellent customer services provided by the hotel team especially the manager Eric who assisted us for more than beyond during our stay. Our kids enjoyed the hot spring facilities and services in the hotel, but not the private bathtub in our room. Wish the customer staff in the front desk or belt boys should have known or are being trained well about the daily schedule of airport shuttle bus. Anyway, we had a memorable experience of indoor and outdoor hot springs and great time during our 3-day stay!
Traduci
Risposta dalla struttura: 尊敬的客人,酒店自開業以來,一直致力於為客人營造温馨的遊玩體驗,非常高興您能為酒店提出建議。我們會不斷的完善酒店的服務和品質,希望您下次光臨的時候能夠給您帶來更好的感受。酒店佔地7萬平方米,由國際著名加拿大設計團隊一手打造,遵循人與建築、建築與自然和諧共存的設計理念,充分展現哈爾濱人文氣息、冰城特色。温泉區甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓您一站式暢享世界先進温泉產品。今後我們會加強員工行為規範及禮節禮貌培訓,尤其針對員工的溝通技巧及對客服務能力培訓,及時瞭解賓客的需求,為每位賓客帶來貼心周到的服務,誠摯期待與您的下次相見。
Utente ospite
Camera doppia selezionata
Soggiorno: nov 2024
Famiglia
4 recensione
9.0/10
Ottimo
Pubblicata: 7 gen 2025
Overall was 5 stars. The hotel is very warm hearted by providing a small pouch bag with heated pad, masks, and other items. They also offer free mid night snacks.
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您在百忙之中抽出時間來對我們酒店進行點評,您的滿意是我們進步的動力,我們會再接再厲,不斷完善服務,以保證客人的體驗感。温泉區甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓您一站式暢享世界先進温泉產品。除此之外,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最著名的德國卡拉卡拉水療館。同時設有小童獅子星寶貝樂園等娛樂設施,期待您再次光臨,讓我們以更好的姿態為您服務,刷新您對酒店的認識。祝您生活愉快。
SindreSindre
Camera Superior (senza finestra)
Soggiorno: nov 2023
Viaggio con amici
39 recensione
10/10
Eccezionale
Pubblicata: 30 dic 2023
Wonderful resort that is worth spending a night or a few at if you’re in Harbin. Polite staff and nice atmosphere. Rooms are also nice and clean. The hot springs area is beautiful and some of the themed pools, like the hotpot with real vegetables, is a fun touch. I thought it would be super crowded here but I was happy to see that it was very comfortable and plenty of space to accommodate all guests. Will be staying again some day!
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您在百忙之中抽出時間來對我們酒店進行點評,您的滿意是我們進步的動力,我們會再接再厲,不斷完善服務,以保證客人的體驗感。温泉區甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓您一站式暢享世界先進温泉產品。除此之外,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最著名的德國卡拉卡拉水療館。同時設有小童獅子星寶貝樂園等娛樂設施,期待您再次光臨,讓我們以更好的姿態為您服務,刷新您對酒店的認識。祝您生活愉快。
Yew Yuan
Camera Superior (senza finestra)
Soggiorno: nov 2023
Coppia
2 recensione
9.0/10
Ottimo
Pubblicata: 30 dic 2023
Everything was good about the hotel except for its location as it is quite far from the attractions in the middle of the Harbin. There’s a direct bus to the airport which cost 20 yuan per person and it takes around 1.5 hr. They have free firework which allow you to set firework.
Traduci
Risposta dalla struttura: 尊敬的賓客,請接受來自哈爾濱楓葉小鎮温泉度假村的誠摯問候,並感謝您與我們分享您在哈爾濱楓葉小鎮温泉度假村的住宿體驗!很高興獲知您對酒店設施感到滿意。度假村甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。其中,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最着名的德國卡拉卡拉水療館。同時設有SPA中心、獅子星寶貝樂園、2000平方米婚禮主題花園、1300平方米無柱宴會廳,及特色百餘間豪華舒適客房等。楓葉小鎮温泉度假村致力於傳遞舒適放鬆的感受,讓每位來賓在此能全年身心迴歸自然。致力於為每一位客人打造有歸屬感的入住體驗。真誠的期待您下一次光臨,我們定會為你提供一如既往的五星級服務。
Utente ospite
Camera doppia selezionata
Soggiorno: ott 2024
Viaggio con amici
6 recensione
5.5/10
Pubblicata: 23 nov 2024
Smell not good, no staff to support luggage handling
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您在百忙之中抽出時間與我們分享您的經歷與感受,我們非常重視您的反饋。非常遺憾的得知,您此次的入住體驗有不盡完善的地方。酒店對服務人員的要求非常嚴格,通過您此次的反饋我們會再次組織員工進行服務培訓。同時我們也會將您的問題反饋給管理層和相關部門,與相關部門溝通進行調查,跟蹤改進這方面的工作漏洞,在日後的工作中避免此類事件的再次發生
Nadja
Camera Deluxe (2 letti)
Soggiorno: gen 2024
Viaggio con amici
7 recensione
5.5/10
Pubblicata: 18 feb 2024
Hot springs were a bit disappointing as it was very crowded and no fresh air. The room was nice. The location is a bit far from other places.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!請接受來自楓葉小鎮温泉度假村最誠摯的問候!我們非常榮幸能成為您此次的下榻之選,您的滿意是我們前進的動力。非常感謝您在百忙之中抽出時間與我們分享您的經歷與感受,我們非常重視您的反饋。非常遺憾的得知,您此次的入住體驗有不盡完善的地方。酒店各部門及管理層人員都高度重視,我們會盡快提升早餐的品質,以期滿足您的期望。我們誠摯的希望,在不久的未來能與您在酒店再度相遇,以讓我們有機會為您奉上更優質的服務。
Gajanandkumar
Camera doppia selezionata
Soggiorno: gen 2024
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 20 apr 2024
The hotel is bit far from key attractions but we enjoyed the hot spring, my little daughter had fun exploring the indoor pools and kids zone.
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您在百忙之中抽出時間來對我們酒店進行點評,您的滿意是我們進步的動力,我們會再接再厲,不斷完善服務,以保證客人的體驗感。温泉區甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓您一站式暢享世界先進温泉產品。除此之外,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最著名的德國卡拉卡拉水療館。同時設有小童獅子星寶貝樂園等娛樂設施,期待您再次光臨,讓我們以更好的姿態為您服務,刷新您對酒店的認識。祝您生活愉快。
Leblanc
Camera Superior (senza finestra)
Soggiorno: dic 2023
Coppia
4 recensione
9.5/10
Fantastico
Pubblicata: 5 gen 2024
The staff at this hotel are very good. Smiling and polite. The beds are super comfortable and the bathroom is quite lovely. The breakfast buffet was better than we thought it would be, catering to westerns as well. French toast with strawberry sauce was a nice surprise. Great coffee. Spa was nice. Just wish in the winter one could go outside to cool off and come back in to the saunas. I am sure in summer the outside part of the spa would make the experience better. A few of the buttons that turn whirl pool effect on in the pool are broken , but besides that we liked it.
Traduci
Risposta dalla struttura: 尊敬的賓客,請接受來自哈爾濱楓葉小鎮温泉度假村的誠摯問候,並感謝您與我們分享您在哈爾濱楓葉小鎮温泉度假村的住宿體驗!很高興獲知您對酒店設施感到滿意。度假村甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。其中,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最着名的德國卡拉卡拉水療館。同時設有SPA中心、獅子星寶貝樂園、2000平方米婚禮主題花園、1300平方米無柱宴會廳,及特色百餘間豪華舒適客房等。楓葉小鎮温泉度假村致力於傳遞舒適放鬆的感受,讓每位來賓在此能全年身心迴歸自然。致力於為每一位客人打造有歸屬感的入住體驗。真誠的期待您下一次光臨,我們定會為你提供一如既往的五星級服務。
Utente anonimo
Camera Superior (senza finestra)
Soggiorno: gen 2024
Coppia
12 recensione
9.0/10
Ottimo
Pubblicata: 9 feb 2024
hot springs were amazing ,a must try for anybody. Best thing to do in harbin hands down
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Risposta dalla struttura: 尊敬的賓客,請接受來自哈爾濱楓葉小鎮温泉度假村的誠摯問候,並感謝您與我們分享您在哈爾濱楓葉小鎮温泉度假村的住宿體驗!很高興獲知您對酒店設施感到滿意。度假村甄選了中國洗浴文化中帝王温泉精華、歐洲温泉水療spa、韓式汗蒸、日式風呂等特色養生產品,規劃了37個室內外温泉泡池,構建了超過6000平方米的養生中心,能夠讓客人一站式暢享世界先進温泉產品。其中,引進了世界十大地質奇蹟之一的冰島藍湖温泉概念,構建成水域面積3000平方米的大型室外湖泊型温泉。一比一引進了全球最着名的德國卡拉卡拉水療館。同時設有SPA中心、獅子星寶貝樂園、2000平方米婚禮主題花園、1300平方米無柱宴會廳,及特色百餘間豪華舒適客房等。楓葉小鎮温泉度假村致力於傳遞舒適放鬆的感受,讓每位來賓在此能全年身心迴歸自然。致力於為每一位客人打造有歸屬感的入住體驗。真誠的期待您下一次光臨,我們定會為你提供一如既往的五星級服務。