Recensioni su Mercure Hotel(Harbin Songbei)

Abbiamo trascorso un soggiorno fantastico nella suite Deluxe di questo hotel✨️ Dal momento del check-in, il personale era accogliente e molto efficiente nel farci sistemare. E tutte le nostre interazioni con loro sono state piacevoli. La nostra camera era pulita, calda e molto illuminata. C'erano frutta, bevande alla frutta e soda in omaggio. Avevamo anche a disposizione una macchina per il caffè in camera. Il bagno era fornito di shampoo, balsamo, bagnoschiuma e persino lozione che aveva un odore così buono, proprio come il vetiver. ​C'erano un purificatore d'aria e un umidificatore per aiutare con l'aria secca. La colazione era davvero buona e ho apprezzato la possibilità di fare "take-away". Mi è piaciuto anche vedere che l'opzione da asporto era ampiamente disponibile e molto supportata dalla preparazione di scatole e ciotole da parte dell'hotel in modo che non ci fossero sprechi o riciclaggio di cibo. Siamo stati in grado di fare il bucato (lavare e asciugare un po') da soli. La posizione dell'hotel era facilmente raggiungibile in auto e Sunac Land è a 3 minuti di distanza. Abbiamo trascorso un soggiorno incantevole e ci tornerei sicuramente.😊

The staff is surprise nice and very helpful. It's a kids friendly hotel. I remembered on the Christmas Day, when we returned to the Hotel, the staff immediately gave us 3 bottles of warm water as it was snowing outside. The room is spotless clean and the breakfast is affluent. It is very near to the Sunac city, just 5 minutes walk. A good choice in Harbin.

The hotel itself is nice and the staff were very friendly. We booked a family room which was a good size. Room was too hot (28⁰C) and unable to adjust the thermostat but opening the window in -29⁰C was too cold. The hotel isn't that close to the places we wanted to visit (Ice/Snow World, Sun Island etc - approx 15mins taxi away). Sunac Land is walkable but closed in winter. There is a good mall 500m away.

The check in went very quickly even if the receptionist didn't speak English, we used the translator. We chose 2 rooms with 2 single beds for larger bed dimension and we did well. Size :1m20 per bed compared to the king size bed room :1m50 / 1 bed only in the room. The room itself is very spacious. We appreciated the complimentary drinks and fruits upon arrival. The breakfast buffet was very nice too. Oriental and occidental choices, a yummy croissant ( hotel French touch)There is a huge shopping mall within 5 minutes walk away from the hotel where we enjoyed the indoor ski/skate. Thanks to the hotel receptionist for helping us to find a taxi on several occasions, we asked for extra pillows and our request were granted and Thanks also to allow us a late check out on the day of our departure as our flight departed late. We will definitely choose this hotel when we come back to Harbin. A. Wong

Great location close to the ice festival and room was at the standard you'd expect from a Mercure hotel. However, the room temperature was set at 29,5 degrees with no other option to cool down but to open the window, with -20 degrees outside. Difficult to sleep with such heat. Breakfast buffet was very local but of correct quality. Coffee would have been a nice addition.

Overall good experience. Close to Wanda ski slope (walking), ice world and sculpture park (didi). Clean and just right for a good night sleep after cold day outside. Car ride to zhongyang street takes 30 mins

First time in Harbin, as my girlfriend recommended this hotel since she often flies to Harbin for work and her company always stays here. The lady working at the hotel was an absolute delight, she did a great job. Really enjoyed my stay.

Very nice room and the breakfast was good.

Nice staff and stay

很好 乾淨 衞生 很喜歡的一家酒店 不隔音是通病 沒辦法 可接受 我入住是淡季 沒有很吵鬧的遊客 所以體驗感挺好的 另外就是這次入住 在攜程上是14點退房 中午12點打掃衞生的阿姨敲門問了一下 要進屋打掃 稍微有些着急了

這是一家性價比很高的酒店。酒店位置很好，在北松新區，附近有融創茂等商業城，吃飯購物方便；酒店是2018年開業的，但是酒店整體維護得很好，感覺還是蠻新的；房間很大，配有沙發，衞生乾濕分離；前台熱情禮貌、服務周到，還給我們提供了優惠的早餐價格，早餐也很不錯。希望能夠保持雅高酒店集團的風格

너무 잘지냈습니다. 호텔 무료로 업그레이드해주셔서 좋은방에서 머물렀어요! 일단 전반적으로 쾌적하고 깔끔한편이에요. 그리고 제일좋은 건 체크아웃 시간이 늦은편입니다....ㅎㅎ

房間和窗子都很大，視野好，去波塞冬，東北虎，融創樂園都比較近。 衞生也不錯，很乾凈，淋浴和衞生間分開兩個小間，使用起來方便。12樓層的服務人員都很親切，服務也好。 再來哈爾濱也是個不錯的選擇👍

早餐不錯，餐廳經理特別給力，去的晚也會安排正常添菜，服務員也不錯，主動帶孩子做了漆扇體驗，房間也很乾凈，就是枕頭太軟不夠舒服，酒店不遠新開個屯二丫，做的特別好吃，喜歡