Hotel in zona Vietnam National Academy of Music, Hanoi

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

L'hotel è stato progettato con un servizio di lusso/ospedaliero di 5*, e è stato molto nuovo, come ha detto l'associato, che è stato aperto per circa 6 mesi. Il letto e la camera erano molto confortevoli e decorati. Io apprezzerò questo a 10/10. Grande servizio e pulito. Mi sono accolto con un buono da bere e la gara di bar mi ha fatto una bevanda che non era sul menu e anche se la barra del tetto era chiusa, ha preso il tempo di preparare una bevanda speciale che non è troppo zucchero per me come richiesto. Il colazione al ristorante era anche fantastico! Anche se non riuscivo a rimanere per un lungo periodo, mentre volava a Hanoi per fare un fermo a Hai Phong. Certamente tornerò e resterò qui per la mia futura visita.

Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.

It was a Luxury hotel stay with Somerset Grand Hanoi. We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “ As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃 When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊

Una... cattiva esperienza. Rimanere in questo hotel è come dormire in strada. L'hotel ha organizzato una stanza sul primo piano. La stanza è affrontata da una strada occupata. Ho chiesto di cambiare la stanza in piano superiore. Il personale ha detto che era pieno e non poteva essere cambiato. Non riuscivo a dormire a notte. Fortunatamente, ho prenotato solo due notti. Inoltre, non c'è un outlet di potenza nella stanza. Possiamo solo sbloccare l'alimentazione originale per la TV o la lampada a letto per poter accendere il nostro apparecchio. A proposito, il personale dell'hotel è bello e gentile.

The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.

Hotel altamente consigliato. Proprio nel centro della città vecchia e con molti negozi e ristoranti nelle vicinanze. Il personale di servizio è molto cordiale e si occupa delle tue esigenze quasi immediatamente. Vorrei fare un saluto a Jacky, il direttore dell'hotel. Ci ha dato una stanza temporanea per riposare dato che siamo arrivati ​​alle 6 del mattino mentre aspettavamo la nostra vera stanza

Il posto se perfetto per noi. Buona posizione e accessibile ovunque, soprattutto nel centro commerciale Vincom. L'appartamento è così pulito e puzza buona. Tutte le lana sono freschi. Abbiamo davvero injppyed il nostro soggiorno in questo appartamento e sicuramente prenoteremo di nuovo una volta visitato la città di Hanoi di nuovo

Stayed here for 3D2N. Noteworthy points: 1. Very professional concierge and service staffs. 2. Apartment provides full suite of amentities - lounge, breakfast area, indoor children’s play area, gym, pool, yoga/dance studio, golf simulator. Perfect for long stays 3. Rooms were spacious and fully equipped. Shout out to Somerset for providing a large bottled water to last us throughout our stay. 4. Very clean rooms. 5. Apartment is located outside of Old Quarter - approximately 20-25mins drive. Thoroughly enjoyed our stay here.