Hotel in zona Phố Nhội, Hanoi

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

L'hotel in cui ho soggiornato il primo giorno era nel centro storico. Il ragazzo alla reception è stato molto gentile. Mi ha dato una mappa e mi ha aiutato a indicarmi come trovare ristoranti e quali attrazioni raggiungere. C'erano anche dei deliziosi marmellate e tè di benvenuto. Anche la colazione in hotel era ottima. È piuttosto ricca, ma la base della zuppa degli spaghetti di riso è Tom Yum Goong, che è un po' piccante. Gli anziani a cui non piacciono i cibi piccanti non osano provarli Esso! La piscina è molto piccola, quindi dai un'occhiata!

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

來河內出差訂的酒店，每個工作人員都很熱情，服務態度太好了。微笑服務貫穿始終。 入住時有酒水糖果，還有細緻的解説附近景點的路線、餐廳營業時間等等，還會送露台吧的免費酒水一杯，可惜這次沒機會體驗skybar。 餐廳每天的早飯都不一樣，種類還算多，吃了四天也不會膩。 我們三人出差訂了家庭房，面積挺大的，衞生也很好！每天出去和回來，前台都會和我們打招呼問候，很愉快的入住體驗。

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

the hotel offers a charming blend of historical ambiance with well-maintained facilities that don’t feel outdated. The rooms are beautifully decorated, and the staff are incredibly helpful, though sometimes their attention to detail can feel a bit too much. The breakfast is a highlight with a great selection of delicious food—absolutely loved it. I would definitely stay here again if I return to Hanoi.

L'hotel potrebbe essere vecchio ma, cosa più importante, le camere sono spaziose e sembra di essere a casa. E pulite. La pulizia è molto importante per me. Le camere sono ”enormi”! Adoro questa dimensione di oltre 80 mq, è così bello avere camere grandi una volta per tutte!! E i bagni sono puliti e grandi! La posizione è eccellente, è a circa 10 minuti dal quartiere vecchio ma la posizione intorno all'hotel è buona: alcuni bei ristoranti e in genere molto meglio che soggiornare nella zona del quartiere vecchio che può essere un rischio.

Thank you very much for taking care of me!!! Mr Anh at Fronk Desk was very polite and helpful finding my padlock which was lost at hotel lobby, after 10 minutes he got it back and send to my room. The hotel is clean, have nice breakfast and very close to the oldtown I will recommend to my friends and family, thank you and keep it up 👍

The hotel was located on the main street, so there were many restaurants, marts, and coffee shops. The exterior was decorated splendidly. The hotel room was clean, and the bathroom was clean. Breakfast was buffet style, and lots of food was served. If you are food lover then i just suggest only this hotel in Hanoi. The staff were kind, too