Hotel vicini a National Library of Vietnam a Hanoi

Il giorno del pasto, le mie sorelle hanno visitato l'hotel e sono rimaste per 3 notti, anche se l'hotel era un po' piccolo, ma il personale qui era molto bello. Mi è stato presentato da un amico della campana chiamato Van Toan per mangiare ristoranti, ristoranti e attrazioni turistiche intorno. E' molto entusiasta e così sono gli ospiti. Grazie Affa Hotel per averci dato un buon soggiorno! VEDO VOI !!

Stunning Hotel With Fantastic Services! I just stayed at Melia Hanoi hotel for 01 night for my business trip but it was easy to recognize the differences between this hotel and others. Even the builiding outside is not so impressed however inside the hotel all concepts make the significant differences. The Bar in the lobby has the very nice space and really help in the summer time when need place for talking to friend or partners. The restaurant with the stunning breakfast buffet. it seems we could found any dishes in this breakfast buffet and all food were delicious. the hottess was very helpful when buffet was full and still escort and find a table for you. I stayed in premium room with nice living room and bedroom room. nothing could find to complain. All staffs were helpful and polite. the door girl with nice Melia long dress always smiling and help to the guest even the temperature outside over 40 degree. The hotel should stay in Ha Noi.

Địa điểm tốt, tầng hầm nhỏ, có thể để được 6 - 7 xe ô tô. Phòng nhỏ, cũ và xấu, nội thất xấu, màu sắc xấu, thiết kế xấu, mọi cái đều ở mức trung bình kém. Ăn sáng chưa ngon. Giá cao (so với chất lượng phòng ốc), với mức giá hiện tại thì có nhiều lựa chọn tốt hơn nhiều

Mi hanno rubato la crema mani che ho lasciato sulla scrivania la prima sera e quando al check out ho chiesto spiegazioni della mia crema hanno contattato il team che pulisce che ovviamente ha detto che non hanno trovato niente, anzi, dovevo controllare il mio bagaglio come se non lo avessi già fatto la sera prima! Certo che se è stata presa e gettata non ci sono più le prove. Però i soldi dell’acqua a pagamento presa per errore li hanno pretesi e non mi hanno compensata, anzi, ci hanno fatto pagare una bottiglia di acqua mai presa: abbiamo semplicemente messo l’acqua gratuita nel frigo e a quel punto è diventata a pagamento perché fresca (nemmeno fredda perché il frigo non funzionava bene)! Meno male che non ci tornerò più.

We spent 4 nights at the Zephyr Suites and thoroughly enjoyed our stay there for a number of reasons. We were given a free upgrade to a lovely spacious room on the 7th floor with large windows looking out onto the street and the lake. The bathroom had a wonderful shower stall and excellent facilities. The room was large, beautifully furnished and had an excellent writing desk with adequate outlets for all our devices. The WiFi in the room was excellent- fast and efficient. The beds were super comfortable with wonderful pillows and duvet- they made going to bed a real pleasure. The air-con was super efficient and cooled the room beautifully in a few minutes. My only negative about the room would be the lack of storage space for clothes- virtually no drawers and very limited hanging space and hangers- it made life for two people a bit difficult as it was impossible to unpack and put our clothes anywhere in the storage area. Whoever designed this storage space really needs to travel more and see what travellers need when they unpack. We were very impressed with the buffet breakfast at the Zephyr. There was a very good selection of different sorts of dishes and we particularly enjoyed the egg dishes prepared at the egg station. What impressed me most was the selection of breads available. I had what was possibly the best baguette I have ever eaten in Asia at the Zephyr, and the bread rolls, croissants, pains au chocolat and danish pastries were delicious. So well done Zephyr on your selection of breads and baked goods! The only other thing that would improve the breakfast would be a coffee machine where guests could get their own coffee/lattes/cappuccinos rather than the usual coffee and tea pots that sit out where the drinks are inevitably cold. The staff at the hotel were good on the whole. There were two delightful young ladies at the reception desk who were particularly friendly and helpful but unfortunately I did not get their names as the name badges they wear are so small it's impossible to see what is written on them. The men at the front desk were not nearly as friendly or as helpful as the ladies, and the hotel might consider giving the gentlemen a course in learning how to smile and be pleasant to guests. You would think that people who go into the hospitality industry would have open, friendly personalities and like the interaction with guests, but the men working at Zephyr didn't seem to have these qualities. A smile goes a long way! The transport we arranged from the hotel was excellent. We had two drivers and they were both good, in particular the young man who picked us up and dropped us at the airport during our stay. On our last overnight at the Zephyr Suites, we asked for a wake-up call at 4 a.m. as we needed to leave the hotel by 5 o'clock. Unfortunately the young man who was on duty obviously forgot and we got the call at 4.45 a.m. We had asked the front desk if we could have a packed breakfast to take

Hotel is in a great location and we had a comfortable stay. Our room was a two bedroom with a kitchen, which was nice and spacious with two kids. Bathrooms had a couple of spots where moisture was getting at the corners and paint was peeling. Also one of the beds has a whole in the headboard. We are pretty easy going so none of that bothered us or affected our stay.

Excellent Staff throughout this hotel, friendly and were especially helpful when i encountered I Phone issues and flight change verification. Nice rooms, nice dining room, good selection of breakfast items, very new hotel at about 5 months old. Although a small hotel, 4 star quality so highly recommended. Hostess Amy deserves a shout out, plus Rose in the dining room.

I did a quick research on T.A of the most convenient, high rated and affordable stay in Hanoi, and this place popped up. I trust (for the most part) the reviews on trip advisor before booking a place. This place worked out just fine. They were very responsive via email, sent a welcome message and asked if they can be of any additional service before arrival. Very professional, in my opinion. Upon arrival, the check in was pretty streamlined. They offered a selection of attractions, but were not at all pushy. Everything was explained well. My room was basic, but clean. AC was super cold. No elevator, but this is a hostel. I wasn’t expecting luxury. The bed was much more firmer for my liking, but again, this isn’t the Hilton. Great value for your money, in the heart of Hanoi. Everything seemed in line with the price I paid for the lodging. I decided to take them up on booking a trip to the Ha Giang loop for 3 days. There was some communication breakdown regarding my expectations upon my arrival in Ha Giang, but they took care of the problem without any hassle. Thumbs up. Things always happen, you can’t avoid that, so it’s really how the issue gets resolved that matters. Thank you for that. Also, the entire staff was top notch pleasant to deal with. I don’t remember all the names, but the one that I do ( i apologize for that) is Linh. Thank you again for a memorable stay.

La stanza è grande, il mobilio è completo, ma la protezione sono un po' scarsa. Sono al secondo piano per sentire il NC della ricezione al primo piano.

I have been staying at Super Hotel Candle for a number of times before Covid 19 and 1 time after Covid 19. Generally everything is fine but there are 2 points that disappointed me and need to improve. The faucet in the toilet and towels need to be changed even before Covid 19 but nothing seems to improve after Covid 19. Second, the breakfast standard has dropped a lot after the Covid 19 and even after my revisited this month again.