My recent stay was nothing short of disappointing. It is clear that cleanliness and customer service is not their priority. The room was disgusting- dirty corners, clump of hair found on bed, broken fake nail in bathroom, mould in bathroom and on shower head, stained pillow cases and bed sheets, fake eyelash on dressing table, overall lack of hygiene which made it impossible to stay comfortably.
Staff members were consistently rude and indifferent, showing no interest in addressing concerns or ensuring a pleasant stay.
My family and I decided to check out a day earlier due to the unbearable conditions and a night that kept us all up due to the noise from ground and lower-ground floor. The receptionist didn’t bother to ask why we are leaving earlier. Their complete lack of curiosity further highlights the hotel’s disregard for guest satisfaction.
This is the worse hotel experience! Look elsewhere for a safer comfortable cleaner stay.
Traduci