Le Jardin Hotel Haute Couture

Recensioni su Le Jardin Hotel Haute Couture

Le Jardin Hotel Haute Couture

105 Nguyen Truong To Street, Quan Ba Dinh, Hanoi, VietnamDettagli hotel
Le Jardin Hotel Haute Couture
Le Jardin Hotel Haute CoutureLe Jardin Hotel Haute CoutureLe Jardin Hotel Haute Couture
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9/10
Ottimo
117 recensione
Recensioni verificate
Ubicazione8.9
Strutture e servizi9.0
Servizio9.1
Pulizia9.2
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Tutte le recensioni(117)
Recensioni positive(114)
Recensioni con foto/video(38)
Ottima colazione(22)
Posizione ideale(17)
Vista meravigliosa(8)
Reception gentilissima(8)
Camere ampie(7)
Ideale per viaggi di lavoro(6)
Piscina meravigliosa(6)
Ottimo design(5)
Recensioni negative(3)
Berfa
Camera Premier Queen
Soggiorno: mar 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
Very nice place and the staff are excellent. Christian at front of house on our stay we found to be the best in the game, just amazing service!
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LondonEd
Camera Chic Wing
Soggiorno: mar 2025
Coppia
33 recensione
10.0/10
Eccezionale
Pubblicata: 20 apr 2025
Brilliant place. So nice i came back. See my previous review. I’ll be back again! A great stay.
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Utente anonimo
Camera Superior matrimoniale
Soggiorno: nov 2024
Famiglia
8 recensione
10.0/10
Eccezionale
Pubblicata: 2 gen 2025
It’s a small boutique hotel but everything that we need are there. The staff is also very friendly and recommended few good restaurants nearby. Our room is comfortable and breakfast is great too, overall is a good stay and worth for money.
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Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Utente ospite
Camera Premier Queen
Soggiorno: mar 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 14 mag 2025
Amazing hotel in the beating heart of Hanoi. The staff were amazing, the breakfasts were great and the pool and bar were excellent. The rooms were huge and we'll appointed. Cannot fault this hotel and highly recommend it.
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LRZ2012SH
Camera Chic Wing
Soggiorno: ago 2024
Solo
10 recensione
8.0/10
Molto buono
Pubblicata: 6 set 2024
Overall good hotel, spacious and clean room, nice rooftop swimming pool, decent breakfast. If need to find a couple of remarks, those could be: - service at the pool can be improved. Timing itself is already strange (it opens at 9 when it’s already 35°C outside and closes at 18 when it’s not even dark yet). Furthermore, on my last day I arrived at 9.45 for a quick dip, and nobody had put yet the pillows on the chairs, opened the umbrellas, provided towels, etc. I had to do everything by myself even though a staff member saw me going to the pool. - breakfast gave me mixed feelings: it’s really good to have some fixed buffet items + some a la carte options (including egg station), but that quality is in contrast with having boulangerie items regularly 1 or 2 days old. Again, overall good experience, but some things can be improved.
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Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
yuziicorn
Camera Superior con due letti singoli
Soggiorno: lug 2024
Viaggio con amici
8 recensione
10.0/10
Eccezionale
Pubblicata: 4 ott 2024
The hotel was very pretty and located in a convenient place. Easy to call grab even though they may confuse with another hotel across the street. Rooms were big too, value for money
Traduci
Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Richieuk
Camera Classic Wing
Soggiorno: dic 2024
Solo
20 recensione
10.0/10
Eccezionale
Pubblicata: 10 feb 2025
The staff here make the effort to remember the guests names which is a nice touch. The hotel is very well designed and the location is close to the walking street area.
Traduci
Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Utente anonimo
Camera Classic Wing
Soggiorno: mag 2024
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 25 giu 2024
Breakfast is good Room is clean View is nice Lobby is friendly This hotel is perfect
Traduci
6/7
Risposta dalla struttura: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Utente ospite
Camera Classic Wing
Soggiorno: gen 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 17 feb 2025
I'm glad all staff know how to speak English which makes me very comfortable.
Traduci
Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Utente ospite
Camera Classic Wing con Letti Singoli
Soggiorno: apr 2024
Viaggio con amici
6 recensione
8.0/10
Molto buono
Pubblicata: 24 mag 2024
Great location, near to old quarter. Great breakfast selection. Front desk staff and restaurants staff was friendly and no problem with English. Highly recommended.
Traduci
6/7
Risposta dalla struttura: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Ching Ching W
Camera Chic Wing
Soggiorno: feb 2024
Coppia
16 recensione
10.0/10
Eccezionale
Pubblicata: 30 mar 2024
The room looks the same as pictures, very clean and comfortable. The service is good. The swimming pool is nice and clean for swimming. The breakfast is very nice which beyond our expectation. The restaurants there are great, nice decor, great service. I highly recommend guests to have a drink at the rooftop bar, nice view and environment, there was live music at the rooftop bar as well. The location is good too, which is just 30mins drive from airport.
Traduci
6/10
Risposta dalla struttura: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Utente ospite
Camera Chic Wing
Soggiorno: mar 2025
Solo
10 recensione
7.5/10
Pubblicata: 7 apr 2025
The reception was great and it was very nice.
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Kristian
Camera Premier Queen
Soggiorno: ago 2024
Solo
29 recensione
10.0/10
Eccezionale
Pubblicata: 21 set 2024
Great hotel but then again that’s the price you pay. Very kind staff and the breakfast was great.
Traduci
Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
tlapeach
Camera Chic Wing
Soggiorno: feb 2024
Coppia
15 recensione
9.5/10
Fantastico
Pubblicata: 3 mar 2024
Our stay at Le Jardin was clean, quiet and comfortable. This was just what we needed after our stay at a noisy hostel shortly before. We did have a less than satisfactory experience at the bar, but the manager was extremely kind and understanding and he offered a refund for our drinks the very next day. The only issue that we had with that room was that the hot water for the shower (and corresponding tap) only lasted for about 5 or 10 minutes if we were lucky, which is not great if you need to take back-to-back showers.
Traduci
Risposta dalla struttura: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Lilyma
Camera Doppia Chic Ala
Soggiorno: gen 2024
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 28 feb 2024
They are in a good location to visit the old quarter and several tasty restaurants around. It’s a good choice for visitors who travel to Hanoi the first time, because hotel staff are well trained and prepared for offering you all the information you need.
Traduci
Risposta dalla struttura: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive