33 Đ. Tây Hồ, Quảng An, Quan Tay Ho, Hanoi, VietnamDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.7/5
28 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.6
Servizio3.7
Pulizia3.6
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Tutte le recensioni(28)
Recensioni positive(20)
Recensioni con foto/video(4)
Recensioni negative(1)
Utente ospite
Monolocale Deluxe
Soggiorno: giu 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 12 lug 2024
It was peaceful and comfortable. Thank you
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you so much for your review.Oriental Palace would like to take note of your review and promise to improve our hotel every day and hopefully, you can choose our hotel once again so you can see our improvement in the near future!Best regardsChris NgCustomer Service Manager.
zxhade
Monolocale Deluxe
Soggiorno: mar 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 apr 2024
The hotel is comfortable and quiet, the room was huge. The receptionist is quite helpful
Traduci
Risposta dalla struttura: Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Best Regards, Oriental Palace
kpakpo Allotey
Monolocale Deluxe
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 ago 2024
My family and I had the pleasure of staying at this hotel for five days, and our experience was exceptional. From the moment we arrived, we were warmly welcomed by the receptionist, who went above and beyond to make our stay comfortable and enjoyable. What really stood out to us was the helpfulness of the staff, particularly the receptionist. She provided us with excellent recommendations for local restaurants and attractions, helped us book tours, and was always available to answer any questions we had. Her friendly and professional demeanor made us feel truly welcome and added a personal touch to our stay. I will always go back there anytime am in Hanoi.
Traduci
Risposta dalla struttura: Thank you so much for your perfect review!I wish you and your family all the best and we are looking forward to seeing you again.Best regards,Oriental Palace.
Utente ospite
Monolocale Deluxe
Soggiorno: apr 2024
Solo
14 recensione
3.7/5
Pubblicata: 4 lug 2024
More of a studio apartment than a hotel room. Despite having a kitchen I wasn’t allowed food in the room which was very inconvenient as I was ill during my stay. I was informed that breakfast was included however after taking breakfast on the last day I was asked to pay for it. In the end the cost was waived due to the misinformation
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you so much for your review .Oriental Palace would like to take note of your review and promise to improve our hotel every day and hopefully, you can choose our hotel once again so you can see our improvement in the near future!Best regardsChris NgCustomer service Manager.
The fat cat
Monolocale Deluxe
Soggiorno: nov 2023
Coppia
15 recensione
4.2/5
Molto buono
Pubblicata: 30 dic 2023
Reasonable price hotel, amenities are old but clean. Room is large and has a big balcony.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Best Regards, Oriental Palace
Utente anonimo
Camera Executive (2 camera/e da letto)
Soggiorno: ott 2022
Viaggio con amici
9 recensione
4.0/5
Molto buono
Pubblicata: 21 nov 2022
Hotel is nice but the room wasn’t very clean / AC unit was very weak
Traduci
Risposta dalla struttura: Thank you for your review ! Im so sorry to hear that and we will fix it immediately . I hope you can choose our hotel next time and see the changes !Best regardsChrisCSM
JaneJane1111
Monolocale Deluxe
Soggiorno: ott 2024
Solo
26 recensione
3.5/5
Pubblicata: 5 nov 2024
Vị trí đẹp phòng nhìn ra cửa sổ rèm che yên bình yên tĩnh nhân viên thái độ tốt tuy nhiên!!! Mở cửa tủ bếp tủ quần áo ra có mùi rất hôi, phòng có mùi ẩm, trang thiết bị tuy cũ nhưng phòng rộng và trời ơi!!! Sao k có vòi xịt toilet vậy! Có vòi mà bật k ra nước, sos, áp lực nước yếu, điều hoà tiếng ồn, wifi có như không đến gửi tin nhắn cũng không thể gửi được.
Traduci
Utente ospite
Monolocale Deluxe
Soggiorno: ott 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
房間非常之大,很漂亮,還有很大陽台,沙發,床非常舒適,很安靜,唯一不足就是早餐太差
Traduci
Utente ospite
Monolocale Deluxe
Soggiorno: set 2024
Coppia
17 recensione
3.0/5
Pubblicata: 21 ott 2024
Emme päässeet pelaamaan biljardia sillä pöydän päällä oli kaikkea tavaraa. Biljardihuonetta käytettiin siis varastona. Kuntosalilla oli ihan ok tehdä reeni. Huoneessa ei käynyt 3 päivän aikana ollenkaan siivoojaa. Ilmastointilaite piti todella kovaa ääntä eikä lämpötila-astetta ei pystynyt säätämään.
Traduci
곽윤관
Monolocale Deluxe
Soggiorno: apr 2024
Lavoro
21 recensione
3.0/5
Pubblicata: 31 mag 2024
조용하고 분워기 있는 호텔전경 입니다. 오래되어보이는 객실은 넓고 침대가 편했습니다.
조식은 간단하지만 딱 알맞는...
Traduci
Risposta dalla struttura: Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Best Regards, Oriental Palace
Utente ospite
Monolocale Deluxe
Soggiorno: lug 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 31 ago 2024
Phòng cũ , tv hỏng nhưng ok
Traduci
Risposta dalla struttura: Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Best Regards, Oriental Palace
Utente ospite
Monolocale Deluxe
Soggiorno: feb 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 11 apr 2024
性價比特別好
Traduci
Risposta dalla struttura: Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Best Regards, Oriental Palace
Utente ospite
Soggiorno: mag 2024
Altro
1.0/5
Pubblicata: 19 giu 2024
I’ll start with reception- they were half asleep - the two bedroom suite was horrendous - the second we walked in it stinks I think the fridge was broken - WiFi did not work - closets had mold and were smelling and I didn’t want to put my clothes in there - no towels no soap nothing, DO NOT TRUST nice pictures on ******* or Google it’s not true - that’s why I booked it because the pics looked amazing - I stayed there 15 minutes enough time to cancel my booking and changing hotel- it is a dump- please update pictures put the real pictures online - I didn’t even check the pool or gym the room was so awe full I had to get out and I’m not a princess type person but basic hygiene and a towel is a must to mention the place smelled really bad - I couldn’t wait to get out - place reminded me of the show “locked up abroad” typical place where men are looking for adventures …sorry I didn’t take pics I just wanted to get out don’t trust the nice pics and yes it’s cheap but you get what you pay for -
Traduci
kirtikumarWaiSatara
Soggiorno: mag 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 2 giu 2024
GRATE HUGE SPACE APARTMENT ROOMS WITH ALL FACILITIES.. SWIMMING POOL AND CLUB HOUSE ARE ADDED BENIFIT. NEAR TO INDIAN RESTORANT DALCHINEE. IF THEY SERVE INDIAN BREAKFAST LIKE UPAMA AND POHA THEN THEIR WILL BE HUGE DEMAND FOR THIS HOTEL FROM INDIANS
Traduci
Utente ospite
Soggiorno: mar 2024
Altro
5.0/5
Eccezionale
Pubblicata: 3 apr 2024
Super well located hotel and villas in the heart of Tay Ho, 15min away from downtown, with great western and Vietnamese restaurants, mini markets and coffee shops around. The environment is really nice and calm as it’s surrounded by a lot of greenery. Great swimming pool for a morning swim or to end your day. Nice for kids to play around too, with a kids playroom, but also close by to a park and kids cafes. The staff is so kind and friendly, always available to support us. Would definitely recommend to anyone looking for a calmer experience opposed to being in the city centre.