Recensioni su Maya Boutique Hotel & Spa

I would like to recommend my friend and my family if they go to Vietnam to stay here because the best service form the staff by hospitality and the room so clean and beautiful style felt warm like I stay at home ❤️❤️❤️

Great location if you want to be near the drinking spots and beer street, rooms are reasonably sized and the bathroom is huge

It’s a very narrow 3 star hotel. Its highest floor is 8. The lobby is at ground 2nd floor and the lift to the room starts from 3rd floor. However the staff is very helpful and proactive when it comes to carrying your luggage up and down the stairs.

Location is prime. Staff are super friendly & attentive. Beds are comfortable, bathroom is alright. Tv and safe didn’t work.

Super location and very comfortable hotel. David and his female colleague (sorry I forgot her name) were absolutely terrific from start to finish. Amazing value for money at this hotel!

The room and hotel does not like at all as on the booking page :( Room was cleaned, but sheets, towels were so old. It needs immediate renovation. It was extremalnie load, couldn’t sleep. Location on the street. Staff was very nice and friendly. Doing their best. It’s like 2 European Star hotel.

This is not 4stars or 3stars hotel. And this is the worst hotel in my life. After we checked in 15 mins we realize that the A/C in our room isn’t that cool. We were waiting till 30 mins and getting sweat. I walked down to talk with the reception guy Mr.Hung and he said that other guests complained about this too but because of this is summer in Vietnam so it’s very hot. He asked us to move to another room on 9th floor with stair after 7th floor. That’s what we paid for but we tried and the A/C isn’t better. So we said no to that room and Mr.said he will bring us a fan so it will better. I felt like what? Why we have to sleep in the room with extra fan just because your A/C doesn’t work very well and this isn’t what we paid for. We tried to asked him to cancel hotel for us so we can look for another nicer hotel with good A/C but he said no he won’t refund for us as we already checked in for 2.30hrs! But hey I was talking with him downstair the whole time after 30 mins. But he said I already sleep there and he won’t refund for the first night. Also he said “you hot, because you feeling hot”. I told him what are you talking about? And he said “no no, I don’t talk with you” Oh My God!! What in the world is this? Mr. ****, you are not fit for this position. No service mind at all. **If you are a manager who seep this review please know that this is real experience I got from Mr.Hung and he is not fit at your hotel, zero service mind, not willing to help. The sitiation can be better if he willing to help and understanding person. But he just make it worst and we have to contact Trip.com to cancel the last 3 nights. Thank you to Trip.com staffs and supervisor that tried to help us for 4hrs, we are appreciate it. But again Mr.Hung, you are worst at what you doing!

Nice place to stay.. receptionists were very helpful .. Will prefer again to stay for next holidays

Nice large room, friendly staff. Stayed on the 7th floor. Cold water for the bathroom had twice run out or stopped flowing.

Maja Hotel is in a fantastic location in the heart of the Old Quarter, making it an ideal spot for exploring Hanoi. The staff were very friendly, and the room was nice, featuring a lovely balcony that added to the charm of the stay. However, there were a couple of downsides. We requested a takeaway breakfast for our checkout morning, but what we received was quite disappointing—just four slices of toast and one slice of packaged cheese for two people. Additionally, the WiFi was spotty at times, which was a bit inconvenient. Despite these issues, I would consider staying at Maja Hotel again, as the positives outweigh the negatives.

Old rooms but good location. Decent for a night. Very minimal food selection for breakfast

central location in old quarter. no windows in bed room for better or worse meaning no traffic noises. bathroom big and spacious

Near night street, great location with local foods.

Nice place ,room clean