Hotel vicini a Hoàng thành Thăng Long a Hanoi

La stanza è grande, il mobilio è completo, ma la protezione sono un po' scarsa. Sono al secondo piano per sentire il NC della ricezione al primo piano.

Puoi fumare sul balcone! Ero al 8° piano, ma il asciugamano sul balcone era rotto, quindi l'ho lavato e l'ho appena legata intorno ㅋㅋㅋㅋ Non ho usato il asciugamano perché non l'ho usato bene, ma è stato così buono che era davvero asciutto quando ho legato il lavandino sul veranda ㅜㅜ La pressione dell'acqua è un po' debole, e noi siamo andati quando era caldo, e l'acqua è uscita solo da acqua calda. Sono stato felice di avere una tavola da pranzo e una bevanda fredda dopo essere venuto ogni giorno.ㅜㅜ L'Asia meridionale viaggia anche in un grande luogo per avere un frigorifero a casa Ma il personale era molto amichevole e chiese a Katok se c'era un problema. Non ho fatto i login su YouTube e l'ho dato a KakaoTalk per vedere se potevo fare i login, e ha preso un video di logot e me l'ha mandato. ㅋㅋㅋㅋㅋ Wang Kindness stesso Il bug più importante non è mai uscito! Pequeno ma è stato così bello avere un ascensore La posizione era soddisfacente e se andrò a Hanoi di nuovo, lo userò di nuovo !!

Hanoi è una delle mie città preferite nel mondo. L'hotel che mi è stato abituato a rimanere chiuso a causa di una pandemia e di un divieto di viaggi. Quando ho preparato la mia prossima visita a Hanoi, ho chiesto a alcuni amici una raccomandazione e mi è stato detto di un nuovo hotel che apre la Aira Boutique Hanoi Hotel & Spa. Ci sono stati due che viaggiavano e abbiamo prenotato due camere di re per nove notti e pagato metà del conto totale in anticipo. Uno dei dipendenti, Hoa, è andato fuori per aiutarmi a pianificare il viaggio dagli Stati Uniti a Hanoi, dandomi il suo numero WhatsApp. Quando abbiamo ricevuto la notifica che il nostro volo previsto per Hanoi è stato cancellato, è ancora causa di problemi di viaggio COVID. Ho annunciato l'hotel e il mio rimborso è stato prontamente elaborato. Apprezzo l'eccellente servizio!

Spacious room with a huge bed. Staff were super friendly and helpful, and the location was really good next to major attractions. Being outside of Old Quarter was good to avoid the crowds and noise. The rooms were quiet, with thick curtains helping a lot with the noise. Would recommend.

La gente alla reception era molto utile e molto amichevole. Il posto aveva tutto quello che voleva. Mi hanno pulito la stanza e fornito nuovi asciugamani ogni giorno. Il vecchio quartiere è passeggiabile - questa posizione è grande per coloro che non amano il caos nella vecchia zona/lago Hoan Kirk parte della città.

Per coloro che vogliono un semplice alloggio di base, questo è un luogo ideale per rimanere. Nel cuore della vecchia città di Hanoi, pieno di folle e e sì ... MOTORBICKES - Ovunque! . Ma, sebbene il colazione fosse di base, era soddisfacente, e ciò che importava più il personale era gente carina, aiutarono a prendere taxi, viaggi di giorno, così come altre cose.

I had stayed in this hotel for 2 visits. The first visit was from 6 Nov (1 Night) and the second one was from 9 Nov to 11 Nov (2 Nights). For the first visit, i booked a Triple room with Balcony. The room was ok and i did not have any complaints. However, my second visit turned out to be extremely disturbing for us. We had booked a Family Suite. We reached the hotel at around 2 pm, but our room was not ready. In fact, the front desk guy could not even locate my reservation. To give him some time, I went out for lunch and returned back after an hour. The frnt desk guy showed me my room which was supposed to be a family room (according to him). However, there was some luggage in the room. As such, I refused to enter the room since I did not want to enter into trouble with the other guest, whose luggage was kept in his room. So, I informed him to give me some other family suite, which he could not give. SO, we had no choice but to occupy the triple room with Balcony for our stay. Obliviously, we requested the front desk to refund back (not the entire money - but the difference between the two rooms). However, he refused to do it and spoke very rudely and asked us to cancel the room. However, I did not want to waste my money since it was a non redundable booking and I had on option but to stay in the hotel. We asked for face napkins (A basic thing which every 3* hotel is expected to have). However, they did not have any such thing. The breakfast was also very basic and not to the bare minimum standard of a 3 star property. Seeing the limited options for veg (not the hotel's fault that some of us are veg), we asked for honey. However, the hotel did not even have honey, which is to be applied to the bread. And this is only the beginning of the story. The hotel forgot to collect payment from us for our first visit. I returned back to India and the front desk staff contacted me for the payment. By that time, I had posted a very brief feedback about the property on some booking portal. I readily agreed to pay and made the payment. The moment the payment was made, the tone of the frot desk staff changed dramatically. He started calling me names and threatened to broadcast my negative feedback everywhere in Vietnam (i have whatsapp to prove my claims about this). However, I refused to take back my feedback and have gone ahead to post it on tripadvisor. I will not advise anyone to stay or not to stay in this property since everyone is his or her best judge. However, i felt that a front desk guy threatening people for giving a honest feedback does not go down well in any service industry. The basic thing which they could have done is to speak to us to understand our concerns and resolve it to the best of their ability. However, they chose the other way of threating to defame my name unless I do not take back my review on the othe site.

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

Il giorno del pasto, le mie sorelle hanno visitato l'hotel e sono rimaste per 3 notti, anche se l'hotel era un po' piccolo, ma il personale qui era molto bello. Mi è stato presentato da un amico della campana chiamato Van Toan per mangiare ristoranti, ristoranti e attrazioni turistiche intorno. E' molto entusiasta e così sono gli ospiti. Grazie Affa Hotel per averci dato un buon soggiorno! VEDO VOI !!

Das Hotel liegt in der Nähe der Altstadt, die man gut zu Fuß erreichen kann. Die Zimmer sind sehr sauber, das Frühstück ist lecker. Die Hotelangestellten sind freundlich und hilfsbereit. Besonders angenehm ist die relative Ruhe (soweit das in Hanoi geht) um das Hotel.