Recensioni su Citadines Marina Halong

Risposta dalla struttura: Dear Value Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as the facilities and services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Susi,Thank you for the lovely review! Our goal is always to exceed your expectations!We look forward to welcoming you back to Citadines Marina Halong in the near future.Kind RegardsNhung NguyenHotel Manager

Risposta dalla struttura: Dear TabordaDaniel,Thank you for choosing our hotel, and for taking the time to write a review! We are so pleased to hear you found our “breakfast was delightful, and the staff was incredibly helpful. The rooftop offered a beautiful view, and the restaurant had a good selection of meals.” And you enjoyed your stay. I am truly sorry to hear about your unpleasant experience regarding the fire alarm activated. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key mission. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced.We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests.Once again, thank you for your valuable feedback and we do hope you give Citadines Marina Halong another chance.Kindest Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Monythida Yoeng,Thank you for taking the time to post a review of our property.We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.We hope to see you soon!Warmest Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Katiayt,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as the facilities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are sorry for the inconvenience of the bathtub cleanliness in your room, we wish to assure you that your feedback has been shared with our Housekeeping Manager. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and action to resolve it promptly and accuratelyWe look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Value Guest,Thank you for taking the time to post a review of our property.We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.We hope to see you soon!Warmest Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Value Guest,It was a great pleasure having you stay at the Citadines Marina Halong. Thank you for sharing your feedback about your stay experience with us.We look forward to welcoming you back in the near future.Best Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear BentoOnHoliday,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Yours Sincerely,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Tuzhaoqiang,Thank you for taking the time to post a review of our property.We are so happy to hear that you enjoyed your time at Citadines Marina Halong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.We hope to see you soon!Warmest Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Sonny, Thank you so much for your review of Citadines Marina Halong. We trust you had a comfortable stay with us. I would like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Warmest Regards Parleen Kaur Residence Manager

Risposta dalla struttura: Dear Hien,Thank you for taking a moment to share your experience at Citadines Marina Halong. We are so pleased to hear you found our service to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon at Citadines Marina Halong.Kindest Regards,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear Value Guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as our facilities. Our hotel aims to provide a truly unique experience, filled with infinite possibilities and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Yours Sincerely,Nhung NguyenHotel Manager

Risposta dalla struttura: Dear 豪华一室房, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Warmest RegardsParleen Kaur Residence Manager