Castlecary House Hotel

Business 1 night stay. Great service, food and hospitality, prawn cocktail and mixed grill excellent, staff were very attentive and welcoming

It was a nice spacious room, with a very large bathroom. It is associated with a restaurant, which serves some very nice dishes. There are a few things missing and some strange practical choices in the room and bathroom - but overall it was a good stay.

Lovely hotel.. The staff were super friendly and helpful. Our room was large and very clean.. Would definitely stay here again in the future.

Very good practical accommodation. The staff, service and standard of food were of a very high standard. The only negative feedback that I'm passing on is that there was a number of cigarette dumps discarede outside of the chalets

Friendly helpful staff, spacious accommodation, ample parking

We stay regularly at Castlecary House Hotel as we are always well looked after. This trip was no exception.

It was ok. It’s a bit dated, wouldn’t say it looked exactly like it’s pictures. The bar / restaurant area though was nice and modern

Our rooms were not in the main building. They were big but definitely need refreshing. Good dinner and breakfast. Handy stop off on our way back to Edinburgh.

The accommodation part of this hotel is totally unloved and tired, which is exactly how as a guest you will feel the day that you check out of this hotel. They do not have any systems in place to ensue that the maid services highlight any issues with the room before they then sell the rooms to unsuspecting guests. They tricked me into paying full price for a room that did not have a working TV. It is also did not have a remote control with batteries that worked either. The TV remote would not operate the TV even when fitted with new batteries. The TV would also not work using the manual buttons on the side. So, basically I purchased a room without a TV! Thanks! I also had to put up with a constant very loud drip from the shower head during my whole stay. Thanks for that! To top it off I go to iron a couple of shirts and find a filth ironing board cover! Thanks for that one too! Although, the carpets in the room weren't filthy (I've seen worse), they were dirty. So, why not hire a rug doctor and give the carpets a clean, and while your at it, wash or replace the ironing board cover, and whilst your doing that fix the TV, and also whilst your in the mood for it fix the shower head too. And then, and only then, place the room back up for sale!! Room 254.. I wasn't even offered any discount on my evening meal, or even a free pint!! Thanks for that!! I'll never go back to that hotel again...!!