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Mercure Hotel Garmisch Partenkirchen
4/555 Recensioni
My overall experience with this hotel was bad, unfortunately. Even before my arrival. By mid-October, I booked and paid in advance a 2 nights stay at Mercure Garmisch-Partenkirchen, from the 1st to the 3rd December. A couple of weeks later, I realized that I made a mistake with the dates, since the right dates for me would be from the 8th to the 10th (the weekend afterwards). I contacted both the hotel (which took a long time to answer) and the ALL/Accor customer support and asked to move my reservation (already completely paid!) 1 week forward, also 2 nights, also from Friday to Sunday. After a few more days, I received a final answer from Mrs. Eva Binder (Hotel General Manager), wrote me that the rate I chose was not flexible and not refundable, that she had “hands bound” (her words) but I would be offered 15% discount for a reservation in my desired dates, as a gesture of good will… Let’s put this into numbers: I had already paid 160,20€ in advance and the hotel already had the money! But since the hotel refused to move the dates, if I would make a second reservation, I would probably have a discount of 24€ (if I would achieve the same rate), but would still lose the paid 160,20€... Based on this scenario, I had no alternative than to stick to the originally booked dates. This was not what I expected after 12 years of loyalty to the Group, and have reached Platinum and Gold membership levels (currently Gold). Before driving off from home, I tried to do the check-in online, as I always do, but even this was not working. When I arrived at the hotel, the reception from the staff was somewhat cold and suspicious. They could not find my reservation, even when I showed the booking code on my phone. It took minutes until I got a room (I was even invited to sit down and wait), and the receptionist then came to the room with me to check if there was someone already there (!)… Never had this situation before. I presented my membership card (it is still a Platinum, because when I moved to Gold, I never received a new one). This should have dissipated some tension and should have triggered a welcome drink automatically. But neither, nor. Then I asked the receptionist about my welcome drink (due to my loyalty level), and he said he was busy, but I could get it later. I allowed a couple of minutes and went to the reception and got the drink, when a power surge happened (of course this has nothing to do with the hotel, but the system went down and the search for my reservation could not take place – therefore, I went to sleep). Please note that the power surge was about 15 minutes after my arrival, therefore cannot be used as an argument for not finding my reservation, even after showing its code. Next day was a normal day for me (in the morning I asked if they found my reservation, and the answer was yes – that made me feel relieved and I thought finally everything would be ok.). But in the evening, I went to the reception and asked for recommendations
Hotel Rheinischer Hof
4.4/5110 Recensioni
Super Preis-Leistungs Verhältnis! Schöne Hotelzimmer, Frühstück mit großer Auswahl und sehr schönem Welness-/ Saunabereich! Das Personal ist auch sehr freundlich. Einziges ”Manko”: je nachdem, was auf dem Tagesplan steht, ist das Hotel etwas weit von der Innenstadt entfernt. (Kann von Vor- oder Nachteil sein!) Ich würde es wieder buchen!
Atlas Grand Hotel
4.2/545 Recensioni
This a very nice vintage style hotel in the best street of Pa area. The hotel staff is so friendly and courteous. Nice bar, nice restaurant too. We stayed for a night only but would have loved to stay longer. Rooms are big with super views, nice balcony and big bathrooms. Beds are comfortable. Before I booked I had read some reviews on old furniture/ furnishings.. but trust me, it’s very clean and well maintained. The hotel room has old style furniture but it is well maintained and very very clean. We booked a breakfast in advance and then did not have it as we were not hungry. The staff was ready to adjust it against any other F&B bill, which we think was amazing service. Finally because they were fully sold out for dinner, they refunded the amount in cash. Truly impressed with this.. Go for Atlas Grand Hotel.. you will love it.
Hotel Zugspitze
4.6/563 Recensioni
Ci siamo fermati in questo magnifico hotel cje abbiamo osato come tappa del ns viaggio che da Bruxelles dopo 3 anni e mezzo ci ha riportati a casa in Italia , posto stupendo , piscina sauna palestra spa un vero sogno , la camera è una vera chicca davvero bella e grande . Colazione super c e davvero di tutto dal dolce al salato affettato tipici di queste parti formaggi per tutti i gusti insomma lo consiglio anche solo per passarci un week end in totale relax
Reindl's Partenkirchener Hof
4.1/576 Recensioni
Stayed here as part of a group tour going to the Oberammergau passion play. The hotel is about a half hour drive from Oberammergau itself. The hotel at first seemed quite old fashioned with lots of wood and patterned carpets and a very rickety single lift. However the hotel is actually a very nice mix of old and modern. With a very nice seating area in the reception area and a nice bar area. Our room was on the 2nd floor, we did manage to squeeze 3 people into the tiny rickety lift, but it wasn’t easy. The only plus was at least the lift was fast. The room was nice with a separate seating area, the beds initially seemed soft, but actually were comfortable, the storage was good and there was a decent flat screen TV. There was also a safe, which I couldn’t initially get to work as there were no instructions, however I asked at reception for help and they sent housekeeping very quickly to show me how it worked. They also sent someone to change the pillows which were far too soft. The bathroom/shower room was very nice, obviously recently upgraded, it was very clean and modern with nice toiletries and bathrobes were included. We had a very nice balcony which would be nice to sit out on, unfortunately we had no time (or energy) to do this. The restaurant is on the ground floor, with a nice selection on the menu which we enjoyed. The staff were lovely very friendly and helpful. Breakfast was served in the conservatory area, which was frankly cold as breakfast was early and the windows were open as was the door. Breakfast was continental with some hot food, scrambled egg and one other hot side. The reason I’ve given 4 stars instead of 5 is there was no air conditioning in our room, the room was very hot, we left the window open of course, but that just let more hot air in, also the lift really was poor and breakfast was really quite chilly with windows and door open in the early morning.
Dorint Sporthotel Garmisch-Partenkirchen
4/5102 Recensioni
At a rate of EUR 220+ per night, we expected a calm, well-maintained, scenic and professional hotel experience. Unfortunately, we found neither. Rooms are equipped with kitchenettes which are unlocked at an extra charge of EUR 30 (we did not opt for this). The (locked-in) old kitchenette fridge kept us awake all of our first night. Staff acknowledged the poor state of this equipment and admitted several guests had complained about this noise before us. Thankfully they turned the fridge off for our second night. But why was this on in the first place when we had not booked the kitchenette extra? We came for Alp calm - not noise of an old fridge we did not even have access to. Hotel facilities were old - all of it - all dated from when constructed (early or mid 70s?). Wall-to-wall carpets in room. Our roomed smelled of old cigarette smoke. We were tempted by beautiful looking photos of the hotel where balconies had unspoiled views of the Alps. Unfortunately our room was dark and had no view whatsoever - expect for a few trees and a railway track that had trains spoiling the tranquility we came for. Website photos for not live up to expectations! Waiters repeatedly did not take our requests seriously, whether we asked for frites to be replaced by potatoes, chicken to be added to our the vegetarian dish (waiter shrugged this request off, before eventually accepting for an extra charge), or forgetting to prop up our breakfast table (no butter on day one, no yoghurt on day two - all paid for). English skills also questionable. Aargh - for this price we expected so much more - this was unfortunately a disappointing stay for us. This is a pity because the hotel location is good and the place has some good potential if owners would only pay to maintain the place.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto1.093 €
Prezzo più basso79 €
Numero di recensioni954
Numero di hotel83
Prezzo medio (giorni feriali)348 €
Prezzo medio (fine settimana)352 €